Introduction
Red Dog Casino's lifespan began at the dawn of 2019 and this Curacao-licensed online casino can be best described as: a mixed bag! With certain departments leaving us wanting, others (such as attentive customer service) set the standards the rest of industry should follow.
Registration process is fast and simple enough – it will take mere minute, with no supplemental questions and annoying inquiries along the way. Verification of your identity MAY come at a later stage, when players wish to cashout.
Even so:
For its unobtrusive and convenient good side, there is the other side of coin: people prone to problem gambling could take a turn for worse with too a liberal verification approach.
That is not to say playing here is not secure! Safety as it is is positively guaranteed - and within reason: systematic safeguards are in place and are kept up-to-date.
In terms of appearance, site's white-red-black pages (pre-login) are your present-day, compulsory big elements, big fonts, big everything, with a fixed upper bar with a retractable menu to the left. Upon signing in, the environment changes...
...to a way more pedestrian, dark-themed casino lobby with a compact player dash containing messages, offers, live chat shortcut, funds balance and more in the upper left-hand corner as well as games categories just under.
So what of bonuses and promos? Well, the latter, you won't find in droves. In fact, other than a welcome offer, there's nothing to write home about...
...except for the very fact that introductory bonus comes in very succulent form on first five deposits – and only when you register will you notice a fine surprise that are additional three extra spins bonuses on these first five deposits that, depending on your willingness to spend, come with a variety of spin quantities.
Also, Neosurf and Bitcoin depositors: you guys are so special you get ANOTHER bonus. Neat!
Tip: Watch out for the so called Comp Points. These will get you wager-free balance and you collect them by placing wagers. You can exchange them at a rate of 100 points for $1.
Red Dog Casino Test
Red Dog Casino is a part of the Top One Partners affiliate group. The last time we explored one of their online casinos, we weren’t so thrilled with the results. Will Red Dog Casino, one more operator in this group, change our perspective on their affiliate network of? Let’s find out!
Bubbles12 was in charge of real-money testing of the casino. She visited the home page aiming to register on March 17, 2022. The procedure was simple and pretty standard; after filling out a form with basic personal information and verifying her e-mail address, she officially became a member.
Depositing was the next task. Bubbles12 finally opted for Bitcoin and funded the account with USD 300, or exactly 0.00796450 BTC. It took no more than a few minutes for the money to appear on her balance.
Bubbles12 was now ready to start the most interesting part of the test- gambling! She visited the lobby and picked her favorites; she started with Halloween Treasures, followed by Trigger Happy which brought her USD 36.36 during the bonus feature.
On March 21, she decided it was time to end the gambling session and ask for a withdrawal. In order to do that, Bubbles12 needed to go through the KYC procedure. This US-friendly casino required our tester to send a bunch of docs. However, these were the instructions for Credit Card Validation and Banking Validation, and Bubbles12 wanted to withdraw via the same method she replenished her account- Bitcoin. Confused, she asked for help from a live chat agent, who said that a verification phone call is part of the KYC for crypto-users, so as the proof of identity, address, and account validation. After providing all the necessary docs, Bubbles12 hoped the saga with the KYC was done; unfortunately, she was wrong. She was required to send more documentation to the casino staff, including Banking Validation and e-signature.
Finally, after days of complications and confusion with the KYC, our tester tried to make a withdrawal. One might think here troubles are history at this point, but - surprise, surprise! Bubbles12 still wasn’t able to cash out her funds. The Red Dog Casino made an honest mistake and sent money to the wrong player. Lastly, on April 21, more than one month after she started playing at this casino, our tester successfully got her money via Bitcoin. All, in all…a long and confusing procedure. Read more about it here.
Games
Unfortunately, entertainment segment (of all things!) is one aspect of Red Dog Casino we have a gripe with. There is variety – it's not that there isn't! - but despite there being slot, table, poker, live dealer, progressive jackpot and miscellaneous other types of games...
...it's the sheer amount of games or lack of it, that is worrisome – especially when it comes to slots. Upon learning that only one supplier caters for casino's catalog (Real Time Gaming), we kinda got why that is.
All games come with a free play/demo mode, so at least there's that.
Slot games – Asgard, Cleopatra's Gold, Dream Run, Eternal Love, Gods of Nature, High Fashion, Kung Fu Rooster, Lucha Libre 2, Panda's Gold, Samba Sunset...
Progressive jackpot – Aztec's Millinos, Spirit of the Inca, Megasaur, Let 'Em Ride...
Table games – Baccarat, Blackjack, European Blackjack, Face Up 21, Caribbean Stud Poker, Pontoon, Aces and Eights, Deuces Wild, All American poker, Craps, Vegas Three Card Rummy Pai Gow Poker, American Roulette, European Roulette...
Live dealer games – Blackbet Blackjack, Blackjack HD, European Roulette, American Roulette, Live Baccarat...
Other – Keno, Fish Catch, Banana Jones, Treasure Tree...
Mobile Overview
The casino boasts on its home pages, rather boldly, that it is well-optimized for all mobile devices and that owners of portable Android and Apple devices should experience no issues.
We are happy to report that this rings true. The pre-login version of the site is literally the re-packaged, responsive version of the desktop site – no difference whatsoever – and it works nice...
...but when you log in and are taken to a lobby, that's when the deal gets real!
With looks of the highest order, way better than desktop variant, mobile version of Red Dog simply nails it! Effective red on black design, with rounded menu items, is as cool as it gets and it's so easy on the eye and to get around the site with.
There may happen an occasional glitch if your screen goes dim/to sleep mode – the casino may not want to reload for some reason, so that's something that needs work.
Mobile Games
All the games – slots, table, live dealer etc. - are just as playable on smartphones and tablets as they are on laptops. For this, we owe thanks to RTG's ingenious team of engineers who are optimizing their output in such a way, as much as we should give thanks to architects of the casino itself.
Loyalty Program
No information available.
Conclusion
In a nutshell: Red Dog Casino is just fine, but it could work on improving here and there. Points that we'd like to laud them for are: a non-stop support, VERY hefty welcome bonus and cashouts quicker than most competitors'.
Also:
Wagering requirements for deposit bonuses and extra spins are in the average, gravitating towards quite agreeable zone.
It's a crying shame that only Neosurf depositors get a decent minimum limit for depositing (all other methods have disagreeably high deposit requirement). Likewise, the inclusion of a VIP plan is a must in this day and age, so here's hoping for that, as are higher withdrawal limits (at the moment, they are near laughable).
Helpful Links
Down to Brass Tacks
Red Dog Casino is rated 1408 of 1621 casinos reviewed with a score of 2.3 out of 5 after 172 votes and it has 817 Slots offered from BetSoft, Rival, saucify and 8 others with an average rating of 3.6 out of 5 after 35384 votes.
Screenshot Gallery / Last Updated 08-05-2024
Red Dog Casino Video Review
Advantages
- Payout times are somewhat quicker than most other casinos' (3-4 days for credit cards, 1-3 days for Bitcoin)
- A generous welcome offer valid on first FIVE deposits with added bonus for Neosurf and BTC deposits
- Welcome bonus extended to three different extra spins offers (with favorable wagering requirements) also valid on first five deposits
- Friend referral program
- 24/7 live support
- Quick and easy registration process
- Full mobile availability on Android and iOS devices
Disadvantages
- Very high minimum deposit requirement
- A very modest selection of promotions other than welcome offers
- Very low cashout limit
- Gaming library could use more content; only one game supplier
- No VIP scheme
Introduction
Red Dog Casino's lifespan began at the dawn of 2019 and this Curacao-licensed online casino can be best described as: a mixed bag! With certain departments leaving us wanting, others (such as attentive customer service) set the standards the rest of industry should follow.
Registration process is fast and simple enough – it will take mere minute, with no supplemental questions and annoying inquiries along the way. Verification of your identity MAY come at a later stage, when players wish to cashout.
Even so:
For its unobtrusive and convenient good side, there is the other side of coin: people prone to problem gambling could take a turn for worse with too a liberal verification approach.
That is not to say playing here is not secure! Safety as it is is positively guaranteed - and within reason: systematic safeguards are in place and are kept up-to-date.
In terms of appearance, site's white-red-black pages (pre-login) are your present-day, compulsory big elements, big fonts, big everything, with a fixed upper bar with a retractable menu to the left. Upon signing in, the environment changes...
...to a way more pedestrian, dark-themed casino lobby with a compact player dash containing messages, offers, live chat shortcut, funds balance and more in the upper left-hand corner as well as games categories just under.
So what of bonuses and promos? Well, the latter, you won't find in droves. In fact, other than a welcome offer, there's nothing to write home about...
...except for the very fact that introductory bonus comes in very succulent form on first five deposits – and only when you register will you notice a fine surprise that are additional three extra spins bonuses on these first five deposits that, depending on your willingness to spend, come with a variety of spin quantities.
Also, Neosurf and Bitcoin depositors: you guys are so special you get ANOTHER bonus. Neat!
Tip: Watch out for the so called Comp Points. These will get you wager-free balance and you collect them by placing wagers. You can exchange them at a rate of 100 points for $1.
Red Dog Casino Test
Red Dog Casino is a part of the Top One Partners affiliate group. The last time we explored one of their online casinos, we weren’t so thrilled with the results. Will Red Dog Casino, one more operator in this group, change our perspective on their affiliate network of? Let’s find out!
Bubbles12 was in charge of real-money testing of the casino. She visited the home page aiming to register on March 17, 2022. The procedure was simple and pretty standard; after filling out a form with basic personal information and verifying her e-mail address, she officially became a member.
Depositing was the next task. Bubbles12 finally opted for Bitcoin and funded the account with USD 300, or exactly 0.00796450 BTC. It took no more than a few minutes for the money to appear on her balance.
Bubbles12 was now ready to start the most interesting part of the test- gambling! She visited the lobby and picked her favorites; she started with Halloween Treasures, followed by Trigger Happy which brought her USD 36.36 during the bonus feature.
On March 21, she decided it was time to end the gambling session and ask for a withdrawal. In order to do that, Bubbles12 needed to go through the KYC procedure. This US-friendly casino required our tester to send a bunch of docs. However, these were the instructions for Credit Card Validation and Banking Validation, and Bubbles12 wanted to withdraw via the same method she replenished her account- Bitcoin. Confused, she asked for help from a live chat agent, who said that a verification phone call is part of the KYC for crypto-users, so as the proof of identity, address, and account validation. After providing all the necessary docs, Bubbles12 hoped the saga with the KYC was done; unfortunately, she was wrong. She was required to send more documentation to the casino staff, including Banking Validation and e-signature.
Finally, after days of complications and confusion with the KYC, our tester tried to make a withdrawal. One might think here troubles are history at this point, but - surprise, surprise! Bubbles12 still wasn’t able to cash out her funds. The Red Dog Casino made an honest mistake and sent money to the wrong player. Lastly, on April 21, more than one month after she started playing at this casino, our tester successfully got her money via Bitcoin. All, in all…a long and confusing procedure. Read more about it here.
Games
Unfortunately, entertainment segment (of all things!) is one aspect of Red Dog Casino we have a gripe with. There is variety – it's not that there isn't! - but despite there being slot, table, poker, live dealer, progressive jackpot and miscellaneous other types of games...
...it's the sheer amount of games or lack of it, that is worrisome – especially when it comes to slots. Upon learning that only one supplier caters for casino's catalog (Real Time Gaming), we kinda got why that is.
All games come with a free play/demo mode, so at least there's that.
Slot games – Asgard, Cleopatra's Gold, Dream Run, Eternal Love, Gods of Nature, High Fashion, Kung Fu Rooster, Lucha Libre 2, Panda's Gold, Samba Sunset...
Progressive jackpot – Aztec's Millinos, Spirit of the Inca, Megasaur, Let 'Em Ride...
Table games – Baccarat, Blackjack, European Blackjack, Face Up 21, Caribbean Stud Poker, Pontoon, Aces and Eights, Deuces Wild, All American poker, Craps, Vegas Three Card Rummy Pai Gow Poker, American Roulette, European Roulette...
Live dealer games – Blackbet Blackjack, Blackjack HD, European Roulette, American Roulette, Live Baccarat...
Other – Keno, Fish Catch, Banana Jones, Treasure Tree...
Mobile Overview
The casino boasts on its home pages, rather boldly, that it is well-optimized for all mobile devices and that owners of portable Android and Apple devices should experience no issues.
We are happy to report that this rings true. The pre-login version of the site is literally the re-packaged, responsive version of the desktop site – no difference whatsoever – and it works nice...
...but when you log in and are taken to a lobby, that's when the deal gets real!
With looks of the highest order, way better than desktop variant, mobile version of Red Dog simply nails it! Effective red on black design, with rounded menu items, is as cool as it gets and it's so easy on the eye and to get around the site with.
There may happen an occasional glitch if your screen goes dim/to sleep mode – the casino may not want to reload for some reason, so that's something that needs work.
Mobile Games
All the games – slots, table, live dealer etc. - are just as playable on smartphones and tablets as they are on laptops. For this, we owe thanks to RTG's ingenious team of engineers who are optimizing their output in such a way, as much as we should give thanks to architects of the casino itself.
Loyalty Program
No information available.
Conclusion
In a nutshell: Red Dog Casino is just fine, but it could work on improving here and there. Points that we'd like to laud them for are: a non-stop support, VERY hefty welcome bonus and cashouts quicker than most competitors'.
Also:
Wagering requirements for deposit bonuses and extra spins are in the average, gravitating towards quite agreeable zone.
It's a crying shame that only Neosurf depositors get a decent minimum limit for depositing (all other methods have disagreeably high deposit requirement). Likewise, the inclusion of a VIP plan is a must in this day and age, so here's hoping for that, as are higher withdrawal limits (at the moment, they are near laughable).
Helpful Links
Down to Brass Tacks
Red Dog Casino is rated 1408 of 1621 casinos reviewed with a score of 2.3 out of 5 after 172 votes and it has 817 Slots offered from BetSoft, Rival, saucify and 8 others with an average rating of 3.6 out of 5 after 35384 votes.
Screenshot Gallery / Last Updated 08-05-2024
- Jurisdictions:
- Download Available: No
- Sister Casinos:
-
min deposit:
$20 (Bitcoin)/$30 (Credit Cards)
F--
-
min withdrawal:
$150
F--
-
Cashout Limit:
$2,500 per transaction
- Currencies:
-
cashout times:
KYC: 2-3 business days
Pending time:
Bitcoin: 1-3 business days
Credit/Debit Cards: 3-4 business days
Bank Wire: 5 business days
F-- -
Banking:
depositwithdrawal
Banking services Flexepin, Neosurf and Poli are not available for Players from United States, click here to find out why
-
All Software:
Players from United States are restricted to play games released by Spadegaming, to find out why click here
- languages:
- Live Games: Yes
- Live Chat: Yes
-
Email:
assistance@reddogcasino.com
validation@reddogcasino.com
-
Telephone:
+1 855 201 1872
+1 850 6652 148
+61 1300 849 147
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport, driver's license, or any similar government-issued document
- Proof of address
- Proof of payment method ownership
- Selfie with ID documents
- Phone verification
- Credit card verification form (if the deposit was made with a credit card)
- Time for document verification: 2 days - 3 days
Documents may be submitted:
- Via email validation@reddogcasino.com
Red Dog Casino Activity
Player Reviews
-
terrible
-
dislike
-
average
-
OK
-
liked it
-
awesome!
Your Feedback
Member's feedback (96)
Read AllThe ever evolving blacklist casino! Like the kid who never gets picked to play on either basketball team but he always means well so you want to love him for his effort but at the same time you dont want to have anything to do with him. That's how I feel about Red dog casino
Casino is break up with RTG provider, now they have fake games and poor copies. Payment is little bit slower than is use to be ;) . In Red Dog Casino , every gambling us a FUN gambling.
The could have had a good thing going if it werent for crappy customer support and the tired scam they run on new players: easy taking your money but hard to get it back out kind of a vibe. Avoid this one if you can.
I signed up for Red Dog a long time ago. I do believe this is a unique casino site. They send out promotions often. They also provide incentives for you to complete x amount of tasks. I think the deposit minimum is fair. I haven't made a withdrawal from Red Dog so I can't comment on that. The customer service is better...
I signed up for Red Dog a long time ago. I do believe this is a unique casino site. They send out promotions often. They also provide incentives for you to complete x amount of tasks. I think the deposit minimum is fair. I haven't made a withdrawal from Red Dog so I can't comment on that. The customer service is better than most I have come across. I don't play here often, but when I do, I enjoy myself.
Show moreThis RTG casino has a very unique look and an awesome overall theme to it. There are cool no deposit sign up options available although, being from South Africa, I did have some trouble with the joining process. I would definitely recommend that anyone who is into RTG check Red Dog out.
AngelusD 1 year ago Newbie
I always thought this site was a solid one. It gave a pretty good vibe the first time I opened it. Never thought that it's got so many issues, especially with paying people their money that they won fair and square... Gonna stay away. :)
This casino is not my favorite at all. The slots don't pay out and it's not anything special. Im not using this site because it's been a waste of money every time I have tried to play on here.
Finola Barry 1 year ago Newbie
I thought they had a very good reputation, but I must be very mistaken.... i their bonus terms, I have noticed, make withdrawing much more difficult. Most bonuses have a max cash out that's typically under their min withdrawal.
When requesting information support completely rude as if I wasn't a paying customer. They obviously don't care about those who makes deposits. Urrgh will not return.
Loved this casino and it was my go to casino. I don't like the min deposit amounts but they have quite a few deposit bonuses that can make up for that. But, I have tried cashing out twice now, both times I keep getting denied. Live support tells me they see that my withdrawal was accepted and is going through but then within...
Loved this casino and it was my go to casino. I don't like the min deposit amounts but they have quite a few deposit bonuses that can make up for that. But, I have tried cashing out twice now, both times I keep getting denied. Live support tells me they see that my withdrawal was accepted and is going through but then within 24hrs I receive an email saying my withdrawal is denied because I played a certain bonus or I used a $20 chip from the missions store. Both the amounts I tried to withdrawal were from deposits I made and they were both after I completed the wagering requirements. The first one while I was waiting forever for my validation junk, I would just play lightly each day just to have something to play. I didn't wanna make a new deposit or a large deposit until I received my $2000.00 to see if there was any issues with it. Finally received validation approval and immediately entered my withdrawal request for $2000.00 via debit card. But I had deposited via bitcoin so after 4 days of my withdrawal being listed as "Requested" I decided to change it to bitcoin to get it faster. Again it remained listed as "requested" for 3-4 days, during that 3-4 day stretch I used my mission points to purchase a couple of $20 chips in mission store and played those out until no funds were remaining. Eventually while still waiting for my withdrawal, I even made a small deposit of $30 using a bonus deposit with it. Shortly after that deposit, actually within the hour, while playing the money I had just deposited, i received an email saying that my withdrawal was denied because it stated that they noticed that I had been playing with $20 chips from my mission points. and the Max withdrawal on those chips is $150.00. So they took $1900.00 of my winnings from my deposit AFTER i met wagering requirements and tossed it out and gave me $100.00 into my account and said if I deposited another $50.00 then I would qualify for the min withdrawal amount of $150 and they would approve my withdrawal. It being my first time and because the statement that shows up on my account in the casino MY Account section was a little confusing, I contacted live support. He then told me over and over and over (rudely) that the email I received must've came from somewhere else because he is showing my withdrawal as approved. I told him where email came from and he still repeated my withdrawal is approved. As if I was stupid for asking any questions about the denied email. So i then called because I didn't want to keep playing or depositing on this site if it was a rip off. The lady on phone told me same thing as my email, it was denied because of $20 free chip. So I accepted it and went on, figured my mistake and from now on I will read carefully any and all terms and conditions for each bonus. I also asked her if there was any requirements other than the standard wagering requirements for the bonus I was concurrently playing on and she said no, as long as I met wagering requirements, there was no max withdrawal or anything. So I accepted that and continued playing. Eventually played until funds were out and again used mission points to purchase 2 more $20 chips, played those as well until funds were played out. Next day made another deposit using same bonus as my last deposit, met the extremely ridiculous wagering requirements and put in for another withdrawal of $550.00 via bitcoin. Leaving about $60+ to play with while waiting. Since I read everything closely I shouldn't have any problems. Once i requested the withdrawal they immediately subtracted the bonus funds I was given even though I met wagering play through which only left me about $4 to play with because they subtracted $58.50 from my account upon requesting that withdrawal, played it until no more funds available. I figured well they just want their money back and it was only $58.50 I'd rather have something than nothing at all so I let it go. Next day I read the payout terms and it said the payout requested can be changed at any time as long as it's still in the "Requested" state. So in order to have something to play with since they yanked the $58.50 from my account and I only had $63 or $64 left to play with before that, so I spent the few dollars until no more funds in account, I changed my withdrawal from $550.00 to $500.00 and figured I'd play with the $50 and try to make it stretch. It didn't played it until out of funds. So I made another small deposit and used a deposit bonus again (same one actually) while I wait for this withdrawal to go through. Played until funds were out and decided to just wait for my withdrawal. checked it periodically daily for it to show "Approved" next to my withdrawal. Yesterday morning (12/07)checked my account page on Red Dog site and boom noticed that I had $100.00 in my account and my withdrawal for that $500.00 was denied. Looked in my emails and seen they emailed me the same exact , probably a copy and paste statement, from billing dept. It was even from the same exact person. Keep in mind, it seems like the withdrawal request just kind of linger there wanting people to maybe cancel it so they can play on the site or to keep lowering the withdraw amount because each time my withdrawal sits there for 3-4 days (their site says using bitcoin it will take up to 3days, I don't know why because of the elaborate and extensive validation process each person has to go through so why hold people's money for so long) as soon as I make a deposit on the site, is when I FINALLY hear back from billing that each request is always denied and any money I had won is just tossed out the window just like before and they give me $100 in my account. Remember the min to withdrawal is $150.00 and so the email again says if i make a deposit of $50.00 I can withdrawal $150.00 from my account. They again stated that because i played using the $20.00 chips from mission points I couldn't have my withdrawal. The thing is I played those chips and lost those funds and made 2 deposits to play on all the while waiting for my withdrawal to go through. The winnings I had were not from those chips at all, with couple of days going by in between the request and using a $20 chip. So I looked on my statement on their site that says you can only go back 31 days. But it will only show my account history from current to November 22nd which is when I initially requested my first withdrawal of $2000.00. it wont show anything before that and I have played on this site constantly. So now it hits me, they don't want me to see the proof that my first withdrawal request of $2000.00 (oh and when I requested it for 2000.00 I had left $460 in my account to play on) was all from my winnings after meeting wagering requirements and were from my actual deposits using bitcoin. But I got that proof from Bitcoin and my coin base account yesterday. So actually they made me feel so stupid for questioning the first denial I was willing to let it go and shoot for this 2nd withdraw request, but now that it all is a loop of the same story and same long waiting periods for these withdrawals to go through, I have discovered that not only was my first request won from my own deposit but I have all my proof that my 2nd request was also from my own deposit and that this is just some tactic they use to talk their way out of paying anyone. I immediately yesterday replied back to billing dept. over that 2nd withdrawal and will be emailing them again regarding my first withdrawal request as well. So at this point they owe me a total of $2500.00 and all of that was from honest and long playing winnings making sure I met my wagering bonus requirements and that I had nothing tied to any of these withdrawals for them to deny me either of them. Phone support told me that he couldn't give me any answers because it was all so confusing and that billing had received my reply email back yesterday already, so as of 12/07 about 8 or 9 AM I do know for a fact that billing received my response to this 2nd denial and so now I guess ill see how long it takes to come up with some sort of new line of bull to not allow me my withdrawal. This was my favorite site, I liked the games, played several times each week since signing on and have even recommended them to friends, but that will all change if I dint get my money, both of my withdrawals!!! Beware, whatever you win, if you do, don't play anything, don't make any deposits, trade in any comp points or use your points to purchase any free $20 or more chips while waiting on a withdrawal. Just play somewhere else I guess and don't give them and more money until you get your money you requested first. So much for being a loyal fan of this casino, after this happening twice just since Nov 22nd, It shows me that this is too much of a standard act they do to people that keep coming back to them and giving them their own money. That $100.00 is still sitting in my account balance on their site because until i get my money, I'm not touching anything!!!!! I saved all my documents from both these transactions as well as the chat conversation online I had with rude guy that says that I need to just shut and wait for my withdrawal and the emails from their Scamming...., I mean Billing Department!!!!
Show moreUpdating my review… After spending 2 weeks getting verified to take a small $200 withdrawal after a handful of deposits my account had all promotions revoked and my account will no longer receive free spins, promo points, or matches. With dozens of RTG casinos that’s enough to move me to somewhere else
Same thing happened to me. I eventually received my payout after i had LCB get involved and I at least received a detailed explanation from the rep on here, on why my other withdrawal request was denied and i can somewhat understand it based on their terms that i was playing under. BUT...after i got on here and contacted...
Same thing happened to me. I eventually received my payout after i had LCB get involved and I at least received a detailed explanation from the rep on here, on why my other withdrawal request was denied and i can somewhat understand it based on their terms that i was playing under. BUT...after i got on here and contacted LCB with my complaint, they paid the 2nd withdrawal request and kinda made it seem as though they were giving me a favor even though i thoroughly read through the terms and conditions and had won the money using my own money from a deposit i made and not having any deposit bonus attached to it. When i uploaded the proof and a detailed explanation to LCB, then i received a reply from their rep that they will go ahead and approve my request for withdrawal but...blah blah blah. After a little time has passed i went back on their site because i thought i had quite a few mission points saved up and was going play with some of the $20 chips i could cash in, and the site has removed all my access to purchase mission chips, or even my access to use some bonuses i had previously won but hadn't used yet from spinning the wheel in missions room. all the deposit bonuses that display across the the screen when you first log in are all gone, all my messages from them on the site that would have like 20-25 different types of bonuses are gone, and even i f i try to manually type in a bonus code into the bonus box on cashier page, it tells me my status doesn't have access to such bonuses yet, like wtfjQuery34105651846144731767_1675000146398? I didn't do anything wrong, i even agreed that i could let the $2000.00 withdrawal request of mine go away even though i still believe i was in the right but it was my first time withdrawing so maybe i slipped and wasn't fully in the know, even though i was playing on my own money and all bonus requirements were met, they claim it still fell under their bonus $20 mission chip rules because the chip i was playing on BEFORE i lost i played it all out and made my own deposit with my own money and won the $2000+ , they claim that the deposit i made still fell under the $20 chip rule because i didn't let my balance fall down below $0.40 or $0.48 or whatever tiny amount it is supposed to fall below before it cancels out that deposit. Im pretty sure i did because i always do, i typically get down to like $1.00 or little more and switch to a cheap slot and play until i run completely out of money usually like $0.03 sometimes even $0. But i can't be 100% certain because once they denied that request to withdrawal, i couldn't see all of my transaction history. It would only go back to as far as i had made the request to remove my winnings, it wouldn't go back to just before showing if my deposit was made before or after my $20 chip was depleted. So i don't have concrete evidence, but as i said i ALWAYS play until there's very little to nothing left just to go ahead and spend it all up. But the 2nd request for my winnings was completely on them. and if LCB didn't get involved i believe they would have held strong to it and i would have gotten nothing again, but this time i took screenshots of everything and made screenshots of times and dates and any possible thing i would need for "proof of purchase" (or withdrawal) per say. Well they let me have that 2nd request after LCB got involved but after that, all my bonus access, any mission bonuses i purchased or won from the wheel or even allowing me to spend my mission points was removed. So i can take the hint, apparently ya don't want me to come back and so i will take the hint. Feels like bad sportmanship to me. We lose constantly or shall i say some people never have an opportunity to even make a request to withdrawal any winnings we usually spend money to enjoy ourselves for a little bit, pass some time, and lose it all. But seems as soon as you request your winnings, they deny it, get upset that you got upset that they denied it and then your blacklisted on their site and frozen out of ever have same opportunity as any other player playing on their site, with free spins, or mission point purchases or deposit bonuses , it's all taken away, so with that do you really think that makes me wanna deposit on your site again? Uh...NO!! I can already guess how that amount deposited will be played out.....winning nothing cuz they already showed their hand in being big babies when it comes time to actually pay someone else for a change, and such a small amount at that. I deposited thousands on there and request just $500 as my 2nd request and they still wanna fight ya about it.
Show moreRed dog seems like a decent RTG casino, has all the same games, plenty of offers. I think their loyalty system is unique and cool. I will say account verification has been slow trying to make a small withdrawal, and reviews have me worried I may be in for a very long wait.
Red dog is fun. Haven’t made a cashout. Games selection is so so. I’d play here again.
I started playing on this site about a year ago and I actually came up on the free chip but never was able to withdraw they ask for quit a lot just to withdraw and I’ve never won on any of my deposits.
This site is no good. No free bonuses and they take forever to pay.
No loyalty rewards. Their customer service will just ignore you and then end the chat also! Rude actions and rude comments from live chat. I deposited a few times and never won from a single spin! One of the worst online casinos!!
I like and dislike this casino they have really awesome staff and tons of promos but I can’t ever seem to win here I’ve played dozens of free chips from the mission store and have lost every time
I was really shocked to find red dog casino actually on the naughty list this year. They’ve always given me really good bonuses, usually whenever I would ask for one which is very surprising for an online casino. Not sure about how fast payout is. I guess that’s why they’ve given so many bonuses! 🫣 #WhoLetTheDogsOut
I've never had any issues with Red Dog. I have also never tried to cash anything out either. Everything from the customer service to deposits to free spins it has all been great. Once you get enough points in the mission option of this casino you can play for hours. Easy peasy!
It is a good casino I like the layout in the bonuses and the missions but they say they have torments I entered in a tournament one time and after you deposit you can get all the bonuses that other people can get if they didn't deposit yet
Advantages
- Payout times are somewhat quicker than most other casinos' (3-4 days for credit cards, 1-3 days for Bitcoin)
- A generous welcome offer valid on first FIVE deposits with added bonus for Neosurf and BTC deposits
- Welcome bonus extended to three different extra spins offers (with favorable wagering requirements) also valid on first five deposits
- Friend referral program
- 24/7 live support
- Quick and easy registration process
- Full mobile availability on Android and iOS devices
Disadvantages
- Very high minimum deposit requirement
- A very modest selection of promotions other than welcome offers
- Very low cashout limit
- Gaming library could use more content; only one game supplier
- No VIP scheme
- Jurisdictions:
- Download Available: No
- Company: Owned By Wonder Play Company N.V.
- Sister Casinos:
-
min deposit:
$20 (Bitcoin)/$30 (Credit Cards)
F--
-
min withdrawal:
$150
F--
-
Cashout Limit:
$2,500 per transaction
- Currencies:
-
cashout times:
KYC: 2-3 business days
Pending time:
Bitcoin: 1-3 business days
Credit/Debit Cards: 3-4 business days
Bank Wire: 5 business days
F-- -
Banking:
depositwithdrawal
Banking services Flexepin, Neosurf and Poli are not available for Players from United States, click here to find out why
-
All Software:
Players from United States are restricted to play games released by Spadegaming, to find out why click here
- languages:
- Live Games: Yes
- Live Chat: Yes
-
Email:
assistance@reddogcasino.com
validation@reddogcasino.com
-
Telephone:
+1 855 201 1872
+1 850 6652 148
+61 1300 849 147
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport, driver's license, or any similar government-issued document
- Proof of address
- Proof of payment method ownership
- Selfie with ID documents
- Phone verification
- Credit card verification form (if the deposit was made with a credit card)
- Time for document verification: 2 days - 3 days
Documents may be submitted:
- Via email validation@reddogcasino.com
Red Dog Casino Activity
Player Reviews
-
terrible
-
dislike
-
average
-
OK
-
liked it
-
awesome!
Tonymoach4 6 months ago Sr. Newbie
0.7 / 5
The ever evolving blacklist casino! Like the kid who never gets picked to play on either basketball team but he always means well so you want to love him for his effort but at the same time you dont want to have anything to do with him. That's how I feel about Red dog casino
Please enter your comment.
Your comment is added.
Dejan Stamenkovic 7 months ago Full Member
0.2 / 5
Casino is break up with RTG provider, now they have fake games and poor copies. Payment is little bit slower than is use to be ;) . In Red Dog Casino , every gambling us a FUN gambling.
Please enter your comment.
Your comment is added.
bufallocricket 8 months ago Sr. Newbie
0.9 / 5
The could have had a good thing going if it werent for crappy customer support and the tired scam they run on new players: easy taking your money but hard to get it back out kind of a vibe. Avoid this one if you can.
Please enter your comment.
Your comment is added.
AshleySexton 9 months ago Jr. Member
3.1 / 5
I signed up for Red Dog a long time ago. I do believe this is a unique casino site. They send out promotions often. They also provide incentives for you to complete x amount of tasks. I think the deposit minimum is fair. I haven't made a withdrawal from Red Dog so I can't comment on that. The customer service is better...
I signed up for Red Dog a long time ago. I do believe this is a unique casino site. They send out promotions often. They also provide incentives for you to complete x amount of tasks. I think the deposit minimum is fair. I haven't made a withdrawal from Red Dog so I can't comment on that. The customer service is better than most I have come across. I don't play here often, but when I do, I enjoy myself.
Show morePlease enter your comment.
Your comment is added.
Sealphawolf 1 year ago Newbie
4.2 / 5
This RTG casino has a very unique look and an awesome overall theme to it. There are cool no deposit sign up options available although, being from South Africa, I did have some trouble with the joining process. I would definitely recommend that anyone who is into RTG check Red Dog out.
Please enter your comment.
Your comment is added.
AngelusD 1 year ago Newbie
I always thought this site was a solid one. It gave a pretty good vibe the first time I opened it. Never thought that it's got so many issues, especially with paying people their money that they won fair and square... Gonna stay away. :)
Please enter your comment.
Your comment is added.
Bretames94 1 year ago Sr. Newbie
0.6 / 5
This casino is not my favorite at all. The slots don't pay out and it's not anything special. Im not using this site because it's been a waste of money every time I have tried to play on here.
Please enter your comment.
Your comment is added.
Finola Barry 1 year ago Newbie
I thought they had a very good reputation, but I must be very mistaken.... i their bonus terms, I have noticed, make withdrawing much more difficult. Most bonuses have a max cash out that's typically under their min withdrawal.
Please enter your comment.
Your comment is added.
Matizen 1 year ago Sr. Newbie
1 / 5
When requesting information support completely rude as if I wasn't a paying customer. They obviously don't care about those who makes deposits. Urrgh will not return.
Please enter your comment.
Your comment is added.
karg74 1 year ago Sr. Newbie
2 / 5
Loved this casino and it was my go to casino. I don't like the min deposit amounts but they have quite a few deposit bonuses that can make up for that. But, I have tried cashing out twice now, both times I keep getting denied. Live support tells me they see that my withdrawal was accepted and is going through but then within...
Loved this casino and it was my go to casino. I don't like the min deposit amounts but they have quite a few deposit bonuses that can make up for that. But, I have tried cashing out twice now, both times I keep getting denied. Live support tells me they see that my withdrawal was accepted and is going through but then within 24hrs I receive an email saying my withdrawal is denied because I played a certain bonus or I used a $20 chip from the missions store. Both the amounts I tried to withdrawal were from deposits I made and they were both after I completed the wagering requirements. The first one while I was waiting forever for my validation junk, I would just play lightly each day just to have something to play. I didn't wanna make a new deposit or a large deposit until I received my $2000.00 to see if there was any issues with it. Finally received validation approval and immediately entered my withdrawal request for $2000.00 via debit card. But I had deposited via bitcoin so after 4 days of my withdrawal being listed as "Requested" I decided to change it to bitcoin to get it faster. Again it remained listed as "requested" for 3-4 days, during that 3-4 day stretch I used my mission points to purchase a couple of $20 chips in mission store and played those out until no funds were remaining. Eventually while still waiting for my withdrawal, I even made a small deposit of $30 using a bonus deposit with it. Shortly after that deposit, actually within the hour, while playing the money I had just deposited, i received an email saying that my withdrawal was denied because it stated that they noticed that I had been playing with $20 chips from my mission points. and the Max withdrawal on those chips is $150.00. So they took $1900.00 of my winnings from my deposit AFTER i met wagering requirements and tossed it out and gave me $100.00 into my account and said if I deposited another $50.00 then I would qualify for the min withdrawal amount of $150 and they would approve my withdrawal. It being my first time and because the statement that shows up on my account in the casino MY Account section was a little confusing, I contacted live support. He then told me over and over and over (rudely) that the email I received must've came from somewhere else because he is showing my withdrawal as approved. I told him where email came from and he still repeated my withdrawal is approved. As if I was stupid for asking any questions about the denied email. So i then called because I didn't want to keep playing or depositing on this site if it was a rip off. The lady on phone told me same thing as my email, it was denied because of $20 free chip. So I accepted it and went on, figured my mistake and from now on I will read carefully any and all terms and conditions for each bonus. I also asked her if there was any requirements other than the standard wagering requirements for the bonus I was concurrently playing on and she said no, as long as I met wagering requirements, there was no max withdrawal or anything. So I accepted that and continued playing. Eventually played until funds were out and again used mission points to purchase 2 more $20 chips, played those as well until funds were played out. Next day made another deposit using same bonus as my last deposit, met the extremely ridiculous wagering requirements and put in for another withdrawal of $550.00 via bitcoin. Leaving about $60+ to play with while waiting. Since I read everything closely I shouldn't have any problems. Once i requested the withdrawal they immediately subtracted the bonus funds I was given even though I met wagering play through which only left me about $4 to play with because they subtracted $58.50 from my account upon requesting that withdrawal, played it until no more funds available. I figured well they just want their money back and it was only $58.50 I'd rather have something than nothing at all so I let it go. Next day I read the payout terms and it said the payout requested can be changed at any time as long as it's still in the "Requested" state. So in order to have something to play with since they yanked the $58.50 from my account and I only had $63 or $64 left to play with before that, so I spent the few dollars until no more funds in account, I changed my withdrawal from $550.00 to $500.00 and figured I'd play with the $50 and try to make it stretch. It didn't played it until out of funds. So I made another small deposit and used a deposit bonus again (same one actually) while I wait for this withdrawal to go through. Played until funds were out and decided to just wait for my withdrawal. checked it periodically daily for it to show "Approved" next to my withdrawal. Yesterday morning (12/07)checked my account page on Red Dog site and boom noticed that I had $100.00 in my account and my withdrawal for that $500.00 was denied. Looked in my emails and seen they emailed me the same exact , probably a copy and paste statement, from billing dept. It was even from the same exact person. Keep in mind, it seems like the withdrawal request just kind of linger there wanting people to maybe cancel it so they can play on the site or to keep lowering the withdraw amount because each time my withdrawal sits there for 3-4 days (their site says using bitcoin it will take up to 3days, I don't know why because of the elaborate and extensive validation process each person has to go through so why hold people's money for so long) as soon as I make a deposit on the site, is when I FINALLY hear back from billing that each request is always denied and any money I had won is just tossed out the window just like before and they give me $100 in my account. Remember the min to withdrawal is $150.00 and so the email again says if i make a deposit of $50.00 I can withdrawal $150.00 from my account. They again stated that because i played using the $20.00 chips from mission points I couldn't have my withdrawal. The thing is I played those chips and lost those funds and made 2 deposits to play on all the while waiting for my withdrawal to go through. The winnings I had were not from those chips at all, with couple of days going by in between the request and using a $20 chip. So I looked on my statement on their site that says you can only go back 31 days. But it will only show my account history from current to November 22nd which is when I initially requested my first withdrawal of $2000.00. it wont show anything before that and I have played on this site constantly. So now it hits me, they don't want me to see the proof that my first withdrawal request of $2000.00 (oh and when I requested it for 2000.00 I had left $460 in my account to play on) was all from my winnings after meeting wagering requirements and were from my actual deposits using bitcoin. But I got that proof from Bitcoin and my coin base account yesterday. So actually they made me feel so stupid for questioning the first denial I was willing to let it go and shoot for this 2nd withdraw request, but now that it all is a loop of the same story and same long waiting periods for these withdrawals to go through, I have discovered that not only was my first request won from my own deposit but I have all my proof that my 2nd request was also from my own deposit and that this is just some tactic they use to talk their way out of paying anyone. I immediately yesterday replied back to billing dept. over that 2nd withdrawal and will be emailing them again regarding my first withdrawal request as well. So at this point they owe me a total of $2500.00 and all of that was from honest and long playing winnings making sure I met my wagering bonus requirements and that I had nothing tied to any of these withdrawals for them to deny me either of them. Phone support told me that he couldn't give me any answers because it was all so confusing and that billing had received my reply email back yesterday already, so as of 12/07 about 8 or 9 AM I do know for a fact that billing received my response to this 2nd denial and so now I guess ill see how long it takes to come up with some sort of new line of bull to not allow me my withdrawal. This was my favorite site, I liked the games, played several times each week since signing on and have even recommended them to friends, but that will all change if I dint get my money, both of my withdrawals!!! Beware, whatever you win, if you do, don't play anything, don't make any deposits, trade in any comp points or use your points to purchase any free $20 or more chips while waiting on a withdrawal. Just play somewhere else I guess and don't give them and more money until you get your money you requested first. So much for being a loyal fan of this casino, after this happening twice just since Nov 22nd, It shows me that this is too much of a standard act they do to people that keep coming back to them and giving them their own money. That $100.00 is still sitting in my account balance on their site because until i get my money, I'm not touching anything!!!!! I saved all my documents from both these transactions as well as the chat conversation online I had with rude guy that says that I need to just shut and wait for my withdrawal and the emails from their Scamming...., I mean Billing Department!!!!
Show morePlease enter your comment.
Your comment is added.
TaylorLH 1 year ago Jr. Member
3.4 / 5
Updating my review… After spending 2 weeks getting verified to take a small $200 withdrawal after a handful of deposits my account had all promotions revoked and my account will no longer receive free spins, promo points, or matches. With dozens of RTG casinos that’s enough to move me to somewhere else
Please enter your comment.
Your comment is added.
karg74 1 year ago Sr. Newbie
2 / 5
Same thing happened to me. I eventually received my payout after i had LCB get involved and I at least received a detailed explanation from the rep on here, on why my other withdrawal request was denied and i can somewhat understand it based on their terms that i was playing under. BUT...after i got on here and contacted...
Same thing happened to me. I eventually received my payout after i had LCB get involved and I at least received a detailed explanation from the rep on here, on why my other withdrawal request was denied and i can somewhat understand it based on their terms that i was playing under. BUT...after i got on here and contacted LCB with my complaint, they paid the 2nd withdrawal request and kinda made it seem as though they were giving me a favor even though i thoroughly read through the terms and conditions and had won the money using my own money from a deposit i made and not having any deposit bonus attached to it. When i uploaded the proof and a detailed explanation to LCB, then i received a reply from their rep that they will go ahead and approve my request for withdrawal but...blah blah blah. After a little time has passed i went back on their site because i thought i had quite a few mission points saved up and was going play with some of the $20 chips i could cash in, and the site has removed all my access to purchase mission chips, or even my access to use some bonuses i had previously won but hadn't used yet from spinning the wheel in missions room. all the deposit bonuses that display across the the screen when you first log in are all gone, all my messages from them on the site that would have like 20-25 different types of bonuses are gone, and even i f i try to manually type in a bonus code into the bonus box on cashier page, it tells me my status doesn't have access to such bonuses yet, like wtfjQuery34105651846144731767_1675000146398? I didn't do anything wrong, i even agreed that i could let the $2000.00 withdrawal request of mine go away even though i still believe i was in the right but it was my first time withdrawing so maybe i slipped and wasn't fully in the know, even though i was playing on my own money and all bonus requirements were met, they claim it still fell under their bonus $20 mission chip rules because the chip i was playing on BEFORE i lost i played it all out and made my own deposit with my own money and won the $2000+ , they claim that the deposit i made still fell under the $20 chip rule because i didn't let my balance fall down below $0.40 or $0.48 or whatever tiny amount it is supposed to fall below before it cancels out that deposit. Im pretty sure i did because i always do, i typically get down to like $1.00 or little more and switch to a cheap slot and play until i run completely out of money usually like $0.03 sometimes even $0. But i can't be 100% certain because once they denied that request to withdrawal, i couldn't see all of my transaction history. It would only go back to as far as i had made the request to remove my winnings, it wouldn't go back to just before showing if my deposit was made before or after my $20 chip was depleted. So i don't have concrete evidence, but as i said i ALWAYS play until there's very little to nothing left just to go ahead and spend it all up. But the 2nd request for my winnings was completely on them. and if LCB didn't get involved i believe they would have held strong to it and i would have gotten nothing again, but this time i took screenshots of everything and made screenshots of times and dates and any possible thing i would need for "proof of purchase" (or withdrawal) per say. Well they let me have that 2nd request after LCB got involved but after that, all my bonus access, any mission bonuses i purchased or won from the wheel or even allowing me to spend my mission points was removed. So i can take the hint, apparently ya don't want me to come back and so i will take the hint. Feels like bad sportmanship to me. We lose constantly or shall i say some people never have an opportunity to even make a request to withdrawal any winnings we usually spend money to enjoy ourselves for a little bit, pass some time, and lose it all. But seems as soon as you request your winnings, they deny it, get upset that you got upset that they denied it and then your blacklisted on their site and frozen out of ever have same opportunity as any other player playing on their site, with free spins, or mission point purchases or deposit bonuses , it's all taken away, so with that do you really think that makes me wanna deposit on your site again? Uh...NO!! I can already guess how that amount deposited will be played out.....winning nothing cuz they already showed their hand in being big babies when it comes time to actually pay someone else for a change, and such a small amount at that. I deposited thousands on there and request just $500 as my 2nd request and they still wanna fight ya about it.
Show morePlease enter your comment.
Your comment is added.
TaylorLH 1 year ago Jr. Member
3.4 / 5
Red dog seems like a decent RTG casino, has all the same games, plenty of offers. I think their loyalty system is unique and cool. I will say account verification has been slow trying to make a small withdrawal, and reviews have me worried I may be in for a very long wait.
Please enter your comment.
Your comment is added.
I3e4ns 1 year ago Newbie
2.3 / 5
Red dog is fun. Haven’t made a cashout. Games selection is so so. I’d play here again.
Please enter your comment.
Your comment is added.
seanze65 1 year ago Jr. Member
3.5 / 5
I started playing on this site about a year ago and I actually came up on the free chip but never was able to withdraw they ask for quit a lot just to withdraw and I’ve never won on any of my deposits.
Please enter your comment.
Your comment is added.
Ricardo Sanchez 1 year ago Sr. Newbie
0.8 / 5
This site is no good. No free bonuses and they take forever to pay.
Please enter your comment.
Your comment is added.
ericadawn11-0 1 year ago Full Member
0.3 / 5
No loyalty rewards. Their customer service will just ignore you and then end the chat also! Rude actions and rude comments from live chat. I deposited a few times and never won from a single spin! One of the worst online casinos!!
Please enter your comment.
Your comment is added.
Charlie Pingry 1 year ago Newbie
1.1 / 5
I like and dislike this casino they have really awesome staff and tons of promos but I can’t ever seem to win here I’ve played dozens of free chips from the mission store and have lost every time
Please enter your comment.
Your comment is added.
Jessica Parker 2 years ago Jr. Member
3.2 / 5
I was really shocked to find red dog casino actually on the naughty list this year. They’ve always given me really good bonuses, usually whenever I would ask for one which is very surprising for an online casino. Not sure about how fast payout is. I guess that’s why they’ve given so many bonuses! 🫣 #WhoLetTheDogsOut
Please enter your comment.
Your comment is added.
PlainCrumb 2 years ago Newbie
4 / 5
I've never had any issues with Red Dog. I have also never tried to cash anything out either. Everything from the customer service to deposits to free spins it has all been great. Once you get enough points in the mission option of this casino you can play for hours. Easy peasy!
Please enter your comment.
Your comment is added.
Alexis Fairfax 2 years ago Newbie
3.4 / 5
It is a good casino I like the layout in the bonuses and the missions but they say they have torments I entered in a tournament one time and after you deposit you can get all the bonuses that other people can get if they didn't deposit yet
Please enter your comment.
Your comment is added.