Monro Casino Review

Overview

Monro Casino looks like the perfect example of an online gambling establishment that is fully equipped to cater to players who fancy being bombarded with a variety of games, game features, and comps for their loyalty.

The site welcomes customers to a modern feel and look and engages them with the type of content that appeals to a wide range of gamblers.

This online casino is managed by Galaktika N.V., an online gambling operator that is also behind iGaming and betting brands such as LionSpin Casino, Kingamo Casino, SpinSpace Casino, Puma Casino, and more. The company is licensed by the Government of Curacao and its operations are monitored by the local online gambling regulator.

The venue is available in English, Russian, and German and its virtual doors are open to players from multiple jurisdictions. It is crypto-friendly and accepts deposits in all major cryptocurrencies. It employs 128-bit encryption to make sure that its customers’ personal data is protected from being used for nefarious purposes.

If you are looking for an online gambling spot that places variety, usability, and attention to the tiniest detail at the core of its operations, then you might want to check out this one. Here is a bit more about what it has in store for new and frequently returning players.

A Bit More about the Layout

With an inviting and laid-back design and a cute white fox mascot, the site is built around the concept of taking visitors off to the page that they are most interested in as quickly as possible and delivering relevant information about every aspect of its offering.

The main menu beautifully highlights the casino’s strengths and takes players to a nice journey toward discovering the exact type of product they feel like engaging with at any given moment. The games lobby is equipped with all kinds of filters to make that journey a really entertaining one.

The fact that the site features a supplemental dark theme to its default light one is another nice touch that emphasizes the amount of attention the venue pays to every detail.

All in all, the site is extremely functional, user-friendly, and easy to navigate. It can be accessed from all devices and browsers. Alternatively, Monro Casino has a dedicated app for iOS and Android users that offers the same smooth experience as its browser-based counterpart.

What Forms of Customer Support Are Available?

Customer support at this iGaming house is available in several forms, and waiting times for players to have their challenges and pain points effectively solved are within the realm of the reasonable. Customers can contact the venue’s support team via email at help-monro@support.win or via live chat. The chat service is available 24/7 and offers a video call option.

This online gambling operation also has a dedicated Telegram support bot for users of the messaging service. Additionally, there is a well-organized and extensive FAQ page on the site that explains in quite some detail how most things work at the venue and what players should do if something does not unfold the way it is expected to.

How Enticing Are the Promotions?

When it comes to bonuses and promotions, Monro seems to feature an endless selection of these. But let’s first take a look at its Welcome offer. The venue actually has two Welcome Bonuses – one for casino players and one for sports bettors. Both offers involve a deposit match, but have different wagering requirements tied to them, which, of course, could be expected. The casino Welcome Bonus comes with an unlimited max win, making for a nice touch to a user’s first moments with this iGaming establishment.

Another casino bonus at the site involves weekly extra spins on qualifying online slots. Players get these once a week, if they deposit the required amount. The venue also makes sure to celebrate a player’s birthday with a customized gift.

It automatically credits cashback to its most loyal players every Thursday. The cashback percentage depends on a player’s overall results from real money bets on online slots during the preceding week and their loyalty status.

This casino has a separate page for its ongoing Promotions. Make sure to check that one regularly for up-to-date information on how you can bolster your playing experience. As part of the site’s promotional effort, it hosts regular slots tournaments and special occasion/holiday promotions that feature attractive cash prizes for those with competitive mindsets.

It is important to note that all bonuses and promotions come with their own wagering requirements and other terms and conditions. Make sure to familiarize yourself with these to get the best of the site’s promotional offers.

Loyalty Program

Bearing in mind the care that this online casino has clearly put to build one extremely well-functioning promotional machine, it should not come as a surprise that it also features a loyalty program.

The scheme has four levels and each new level comes with the perks of the previous one as well as a range of new comps. Players can join the program automatically by signing up with the venue. They climb up levels by fulfilling the requirements for each of them and by gaining points. Customers get 1 point for every €10 deposited with the casino.

Here are the four levels of the program:

• Basic
• Prestige
• Elite
• Supreme

To climb to Prestige level, players need to verify their email, phone number, and identity and to make their first deposit. To achieve and maintain Elite status, they need to gain and maintain 200 points for the past 30 days or 450 points for the past 90 days. To achieve and maintain Supreme level, they need to gain and maintain 350 points for the past 30 days or 800 points for the past 90 days. If players fail to reach their point goals, they automatically return to the preceding level and lose the benefits of the higher one.

And when it comes to benefits, these come in the form of a larger cashback percentage, birthday gifts, improved withdrawal times, dedicated support, larger daily withdrawal limits (or no daily withdrawal limits with Supreme status), exclusive bonuses, and more.

Banking Deposits/Withdrawals

• The casino supports a range of deposit/withdrawal methods.
• It is crypto-friendly and supports multiple cryptocurrencies as an alternative to fiat ones, including Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Litecoin, Pixie, Ripple, Tether, and Tron.
• Players can change their currency of choice after registration.
• Deposits are credited to a player’s account almost instantly.
• Withdrawal requests exceeding €1,250 or the equivalent in other currencies are subject to additional verification
• Deposits exceeding €2,000 are subject to verification.
• If deposits exceed €8,000, the casino reserves the right to request the player to provide a source of funds confirmation.
• To request a withdrawal, players from Russia, Ukraine, Kazakhstan, and India must wager their deposit between 1-3 times depending on their loyalty level.
• Players from other countries must wager their deposit 1x in order to be able to request a withdrawal.

Games

Monro’s gaming library is yet another of its many strengths. It includes thousands of games from more than a hundred of the industry’s most renowned studios. And rambling around the lobby is quite the experience itself.

In terms of gambling options, the venue features online slots, instant win games, live casino, and a sportsbook.

The slots selection is nothing short of comprehensive. And patrons are offered the opportunity to play around with multiple filter options to find the exact game or type of game they feel like playing at any given moment. They can choose to see titles from a particular provider or only those of the products available in the lobby that include a jackpot mechanic. They can also filter their choice down to bonus-money slots.

Additionally, players can select games based on the features they are equipped with or based on their theme. They can also sort the titles by their popularity or have them displayed in alphabetical order.

Moving to the live dealer section, customers can filter games down to the ones offered by a particular developer or down to a particular category. The live casino lobby is well-equipped with content from Evolution and Atmosfera and really includes quite a bit of everything for everyone who enjoys this type of online gambling experience.

The sports betting page has a nice and smooth feel and is pretty standard for a gaming website that features a sportsbook to complement handsomely its flagship casino offering.

And here’s just a snippet of what you will find at this digital casino, if you choose to register with it:

Online Slots – Le Bandit, Mummyland Treasures, Princess Suki, Dork Unit, Iron Bank, Gonzo’s Quest Megaways, Piggy Riches Megaways, Gold Megaways, Grab More Gold!, Egypt Fire, Divine Fortune, Sunlight Princess, Rio Gems, Piggy Tap

Live Casino – XXXTreme Lightning Roulette, Red Door Roulette, Immersive Roulette, Free Bet Blackjack, Amber Blackjack, Three Card Poker, Video Poker, Crazy Pachinko, Crazy Time, Dream Catcher, Funky Time, Music Wheel, Lightning Baccarat, Speed Baccarat, Super Andar Bahar

Instant Games – Aviator, Dice, Plinko, JetX, Pilot Cup, Cappadocia, Goblin Run, Space XY, PingoBall

Sportsbook – Football, Tennis, Ice Hockey, Basketball, Volleyball, Handball, Boxing, Darts, Water Polo, Formula 1, eSports

How to Open an Account?

Monro offers three avenues for players to sign up with it. They can do this with a valid email, a social network profile, or with their phone number. That last option is only available for players from Russia, Ukraine, and Kazakhstan.

Here is a step-by-step on how to open an account with this gambling house.

To register with an email you need to:

1. Open the sign up window and select By Email.
2. Enter your email address and a qualifying password.
3. Select your country of residence and currency of choice.
4. Confirm that you are of legal age to gamble at the casino and that you have read and accept its Terms and Conditions, Privacy Policy and Personal Data Management Policy.
5. Click the Sign Up button.
6. Open your email and complete the registration by following the link you will receive.

To sign up with a social network profile, you need to:

1. Open the registration window and select Social Media.
2. Log in your social media account.
3. Complete the registration by strictly following the prompts.

To sign up with a phone number (for players from Russia, Ukraine, and Kazakhstan only), you need to:

1. Enter your phone number.
2. Create a password.
3. Choose a country of residence and currency.
4. Confirm that you are of gambling age and you have read and accept the Terms and Conditions and the Privacy Policy.
5. Click the Sign Up button.

A player can only have one account with this venue.

To Sum Up

To summarize things in final few words, the attention to detail here is incredible. The site is brimming with functionalities and special features that can easily keep players of all preferences hooked and entertained.

No online casino is fully spotless and impeccable and this one, too, has a few immediately identifiable disadvantages, but its many perks far exceed these. So if you are looking for a new place to hit the spin button on your favorite online slots, immerse yourself in a traditional casino ambiance but from the comfort of your softest armchair, or place a bet or two on your favorite sports, all while collecting loyalty points and enjoying alluring rewards for these, Monro Casino is one such place to check out.

Helpful Links:

• Our project "From the Players for the Players - Monro Casino"