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Wagering Requirements
40x(b+d)
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Introduction
Do we hear quaking? Well, it might be coming from Ducky Luck, a casino with quite a unique theme. It's not common for an online gaming hub to have a theme revolving around poultry, but that's exactly what makes it fresh and authentic. And let's not forget the richest duck other, Scrooge McDuck, that seems to be an inspiration for the appearance of this site. Vibrant, colorful, and original, it features the game lobby on the main page. At the same time, other categories are neatly separated, so navigation is smooth and easy.
Speaking of games...
...this platform features an array of diverse slots, jackpots variants, table releases, live casino, and even the section of casual games. They are all provided by some of the best iGaming suppliers and players can have a hard time choosing which title to try out first.
Equally exciting is the promotion section with...
...some nice incentives. All new punters can get the taste of them right from the start with two Welcome offers - warm greeting in a form of Preferred Payment Method and Casino starting package, both reserved for first deposits. There is also a special reward for referring the site to your friend, as well as an elaborate loyalty scheme.
Besides the usual, there is an interesting and creative bonus game involved, named Social Media Contest. The get your hands on the bonus goods, you will need to “Find Lucky”, “Pause videos” and post a picture on Instagram. Not to go into too many details, be sure you check this interesting offer under the promotion tab.
So, is this Curacao licensed casino worthy of your time? Let's check it more thoroughly and find out!
Tip: The operator reserves the right to use the player’s first name and the first initial of the player’s last name for promotional purposes announcing the latest winners.
DuckyLuck Casino Test
We tested DuckyLuck online casino, as part of our casino testing project “From the Players, for the Players”. The main goal of all our tests is to bring players as much helpful and valuable information about a certain gaming venue.
Juggaloroscoe, our trustworthy game tester, who certified a large number of betting platforms, followed the full procedure at DuckyLuck’s: He registered, deposited, went through ID verification, played games, and finally…requested a withdrawal.
This is his experience…
Juggaloroscoe registered on October 8, 2021. This registration process can be classified as a simple one; He entered some basic information such as name, mobile phone, address, country, and a couple of others, which marked the registration process finalized.
On the same day, October 8, the tester deposited USD 200 in Bitcoin.
Depositing was an easy endeavour, as well. The money appeared quickly on his account - USD 199.76.
Juggaloroscoe was ready to play.
His gameplay started on the same day, October 8, and continued on the next one, October 9.
He played a couple of games like iScream and Wicked Witches, but Mystic Wolf by Rival brought our investigator the biggest luck- Juggaloroscoe landed a mega win! After winning big, he gave a shot with two more games, until he finally returned to lucky Mystic Wolf, and scored a few more wins.
KYC and Communication with Chat Support…
…gave our tester a headache.
Juggaloroscoe needed to verify his account, before asking for a withdrawal. To do that, he needed to submit an ID, utility bill, and a selfie where he holds his ID. Not the most typical request, but it can happen.
Days went by, but approval of his docs was not finalized. Interested to know why the delay, the tester got in touch with the live chat support on October 15, 2021.
This was a smart move, customer support agent solved the issue “just like that”. The documentation was approved, and his withdrawal request was able to be processed.
Withdrawal…
went smooth. Juggloroscoe had 50.42 USD in Bitcoin, and on October 10 (before the docs were approved), he requested to get 50 back. The Terms and Conditions state that ”most withdrawal requests require 24 hours before they are approved”, but considering that the verification process was not finalized at the time, our tester waited eight days in total to get his money.
On October 18, Juggaloroscoe had USD 49.95 in Bitcoin on his account. No fee was charged.
The entire report about DuckyLuck read here.
Games
There's no chance to miss the game lobby since it's right on the main page. Powered by Rival, Betsoft, Spinomenal, Saucify, Arrow's Edge, Fugaso, Felix Gaming, and Tom Horn it offers a lot of entertainment options.
To make navigation easier, all the games are neatly separated into the corresponding categories. Better yet, they are then divided into subsections so you won't waste much time finding what you're looking for. For example, the slot category features Classic 3-reelers, sections by each provider, and Jackpot slots.
Besides a huge variety of one-armed bandits, the site has a nice offering of table variations and video poker, as well as casual games like online bingo, keno, or Sudoku.
Slots: Ten Times Wins, Mystic Wolf, Frogged, Good Girl Bad Girl, SugarPop 2, Tiger's Claw, Jumping Jaguar, Rise of Poseidon, Golden Gorilla, Diamond Dragon, Five Times Wins, Winsanity, Wishing Cup, Dark Hearts, Lion's Roar, Demi Gods II, Catsino, Mighty Aphrodite, Cleopatra's Coins, 4th and Goal, Chef Wars, Chocolate Slots, Cleopatra, Days of Our Slots, Dodge City, Dragons Cave, Game of Kings, Ibiza, Jackpot Five Times Wins, Jane's Farm, Kate’s Waddle, Vintage Vegas...
Table Games: American Roulette, Baccarat, Blackjack, Blackjack Multihand, Card Clash, Craps, European Roulette, Pai Gow Poker, Red Dog, and Ride 'em Poker
Video Poker: Aces and Faces, Deuces and Joker, Deuces Wild, Double Joker, Jacks or Better, Joker Poker Video Poker, and Tens or Better
Casual Games: Amazonia Bingo, Teen Patti Pro, Teen Patti Rapid, Tribo Bingo, Andar Bahar, Cataratas Bingo, Bingo Goal, Bingo Ribeirhinos, Go-Go Bingo, Pesca Bingo.
Banking Deposit/Withdrawal
- Withdrawals are only allowed for players with verified documents and players that have met the mandatory 1x deposit playthrough
- Casino reserves the right to request any form of documentation from the player, to verify his/her identity
- To ensure the fastest possible withdrawals, players are advised to submit verification documents upon making their first deposit
- Players can reverse pending withdrawal requests in the Cashier
- Players with higher loyalty status may receive higher withdrawal limits
- The operator has established the minimum and maximum deposit and withdrawal limits per transaction
- Payment via certain methods, such as wire transfer, incur a fee
Mobile Casino
Like most online casinos these days...
...this one also provides an opportunity for having a great playing experience on a go. It is optimized perfectly for the mobile smaller-screen gadgets, and quite easy to navigate due to user-friendly interface.
In fact, this version of the Ducky Luck website is maybe even more visually appealing than the desktop one since the main categories are tucked into the falling menu in the top right corner. All the options you have on your home computer you will have on your smartphone or tablet as well, no matter where you are.
Loyalty Program
The site has a tiered loyalty scheme with 4 levels named Ducky Bucks Rewards. Reaching the next level is doable by collecting Level points.
As you collect more Level Points within one year, you may be qualified to move into the higher levels, such as Minted Mallard, Swanky Swan, and Golden Goose!
In order to “chase” levels, simply continue to earn the required level points.
Comp points are also in the game, and these little gaffers can be redeemed for straight-up cash in your cashier. They come in the usual ratio of 1:1 ($1 wager=1 cop point), but higher rewards tiers grant higher ratios.
High-rollers club
If you are a regular, devoted player, a high-roller, check out your e-mails regularly!
There may be an invitation to a Golden Goose Club…
The highest level of loyalty club at DuckyLuck online casino is based only on invitations. The casino team tracks your activity, and by that decides to invite you to a “big-shots” club. If you find your way inside, you will enjoy many extras. Membership in this club guarantees a personal host whose sole job is to make sure you are taken care of, immediate access to a full scale of betting limits for all games at the casino, a Custom Bonus Program, specially designed by your player’s needs, priority pay-outs, and more. All in all, one luxury online casino experience!
Conclusion
At first sight...
...this site looks well organized and neat. But when you start looking for important details and information, things get a bit messier. Kudos for having thorough explanations about every casino segment, but because they are scattered over multiple sections is making them easy to be overlooked.
We always encourage players to read T&C before playing with real money at any venue.
But in this case...
...you will also want to pay attention to other relevant sections like FAQ and Help page since they do contain some of the information not found under the general terms and conditions.
Under the T&C we didn't find any disturbing info that will be harmful to players. The background check also came clean without any red flags that will put it on our "Warnings list", leaving the impression that this platform is a secure place for players to place real money wagers.
All in all...
...an interesting place worth a visit. DuckyLuck casino might not be at the same level as the top iGaming sites, but it did earn our recommendation for punters to check it out. After all, aren't you a bit curious to see how an online platform with a theme revolving around ducks looks like?
Helpful Links
External Links
Down to Brass Tacks
DuckyLuck Casino is rated 186 of 1621 casinos reviewed with a score of 3.6 out of 5 after 177 votes and it has 891 Slots offered from BetSoft, Rival, saucify and 7 others with an average rating of 3.5 out of 5 after 35005 votes.
Screenshot Gallery / Last Updated 31-01-2022
DuckyLuck Casino Video Review
Advantages
- Refer a friend program
- Social media contests
- Welcome package
- Crypto-friendly
Disadvantages
- Casino reserves the right to close any account without prior notice
- DuckyLuck may suspend an account or any player’s privileges for any reason at the their discretion
- Player’s account will be considered dormant after six months of inactivity and a high monthly fee will be charged
- No telephone support
Introduction
Do we hear quaking? Well, it might be coming from Ducky Luck, a casino with quite a unique theme. It's not common for an online gaming hub to have a theme revolving around poultry, but that's exactly what makes it fresh and authentic. And let's not forget the richest duck other, Scrooge McDuck, that seems to be an inspiration for the appearance of this site. Vibrant, colorful, and original, it features the game lobby on the main page. At the same time, other categories are neatly separated, so navigation is smooth and easy.
Speaking of games...
...this platform features an array of diverse slots, jackpots variants, table releases, live casino, and even the section of casual games. They are all provided by some of the best iGaming suppliers and players can have a hard time choosing which title to try out first.
Equally exciting is the promotion section with...
...some nice incentives. All new punters can get the taste of them right from the start with two Welcome offers - warm greeting in a form of Preferred Payment Method and Casino starting package, both reserved for first deposits. There is also a special reward for referring the site to your friend, as well as an elaborate loyalty scheme.
Besides the usual, there is an interesting and creative bonus game involved, named Social Media Contest. The get your hands on the bonus goods, you will need to “Find Lucky”, “Pause videos” and post a picture on Instagram. Not to go into too many details, be sure you check this interesting offer under the promotion tab.
So, is this Curacao licensed casino worthy of your time? Let's check it more thoroughly and find out!
Tip: The operator reserves the right to use the player’s first name and the first initial of the player’s last name for promotional purposes announcing the latest winners.
DuckyLuck Casino Test
We tested DuckyLuck online casino, as part of our casino testing project “From the Players, for the Players”. The main goal of all our tests is to bring players as much helpful and valuable information about a certain gaming venue.
Juggaloroscoe, our trustworthy game tester, who certified a large number of betting platforms, followed the full procedure at DuckyLuck’s: He registered, deposited, went through ID verification, played games, and finally…requested a withdrawal.
This is his experience…
Juggaloroscoe registered on October 8, 2021. This registration process can be classified as a simple one; He entered some basic information such as name, mobile phone, address, country, and a couple of others, which marked the registration process finalized.
On the same day, October 8, the tester deposited USD 200 in Bitcoin.
Depositing was an easy endeavour, as well. The money appeared quickly on his account - USD 199.76.
Juggaloroscoe was ready to play.
His gameplay started on the same day, October 8, and continued on the next one, October 9.
He played a couple of games like iScream and Wicked Witches, but Mystic Wolf by Rival brought our investigator the biggest luck- Juggaloroscoe landed a mega win! After winning big, he gave a shot with two more games, until he finally returned to lucky Mystic Wolf, and scored a few more wins.
KYC and Communication with Chat Support…
…gave our tester a headache.
Juggaloroscoe needed to verify his account, before asking for a withdrawal. To do that, he needed to submit an ID, utility bill, and a selfie where he holds his ID. Not the most typical request, but it can happen.
Days went by, but approval of his docs was not finalized. Interested to know why the delay, the tester got in touch with the live chat support on October 15, 2021.
This was a smart move, customer support agent solved the issue “just like that”. The documentation was approved, and his withdrawal request was able to be processed.
Withdrawal…
went smooth. Juggloroscoe had 50.42 USD in Bitcoin, and on October 10 (before the docs were approved), he requested to get 50 back. The Terms and Conditions state that ”most withdrawal requests require 24 hours before they are approved”, but considering that the verification process was not finalized at the time, our tester waited eight days in total to get his money.
On October 18, Juggaloroscoe had USD 49.95 in Bitcoin on his account. No fee was charged.
The entire report about DuckyLuck read here.
Games
There's no chance to miss the game lobby since it's right on the main page. Powered by Rival, Betsoft, Spinomenal, Saucify, Arrow's Edge, Fugaso, Felix Gaming, and Tom Horn it offers a lot of entertainment options.
To make navigation easier, all the games are neatly separated into the corresponding categories. Better yet, they are then divided into subsections so you won't waste much time finding what you're looking for. For example, the slot category features Classic 3-reelers, sections by each provider, and Jackpot slots.
Besides a huge variety of one-armed bandits, the site has a nice offering of table variations and video poker, as well as casual games like online bingo, keno, or Sudoku.
Slots: Ten Times Wins, Mystic Wolf, Frogged, Good Girl Bad Girl, SugarPop 2, Tiger's Claw, Jumping Jaguar, Rise of Poseidon, Golden Gorilla, Diamond Dragon, Five Times Wins, Winsanity, Wishing Cup, Dark Hearts, Lion's Roar, Demi Gods II, Catsino, Mighty Aphrodite, Cleopatra's Coins, 4th and Goal, Chef Wars, Chocolate Slots, Cleopatra, Days of Our Slots, Dodge City, Dragons Cave, Game of Kings, Ibiza, Jackpot Five Times Wins, Jane's Farm, Kate’s Waddle, Vintage Vegas...
Table Games: American Roulette, Baccarat, Blackjack, Blackjack Multihand, Card Clash, Craps, European Roulette, Pai Gow Poker, Red Dog, and Ride 'em Poker
Video Poker: Aces and Faces, Deuces and Joker, Deuces Wild, Double Joker, Jacks or Better, Joker Poker Video Poker, and Tens or Better
Casual Games: Amazonia Bingo, Teen Patti Pro, Teen Patti Rapid, Tribo Bingo, Andar Bahar, Cataratas Bingo, Bingo Goal, Bingo Ribeirhinos, Go-Go Bingo, Pesca Bingo.
Banking Deposit/Withdrawal
- Withdrawals are only allowed for players with verified documents and players that have met the mandatory 1x deposit playthrough
- Casino reserves the right to request any form of documentation from the player, to verify his/her identity
- To ensure the fastest possible withdrawals, players are advised to submit verification documents upon making their first deposit
- Players can reverse pending withdrawal requests in the Cashier
- Players with higher loyalty status may receive higher withdrawal limits
- The operator has established the minimum and maximum deposit and withdrawal limits per transaction
- Payment via certain methods, such as wire transfer, incur a fee
Mobile Casino
Like most online casinos these days...
...this one also provides an opportunity for having a great playing experience on a go. It is optimized perfectly for the mobile smaller-screen gadgets, and quite easy to navigate due to user-friendly interface.
In fact, this version of the Ducky Luck website is maybe even more visually appealing than the desktop one since the main categories are tucked into the falling menu in the top right corner. All the options you have on your home computer you will have on your smartphone or tablet as well, no matter where you are.
Loyalty Program
The site has a tiered loyalty scheme with 4 levels named Ducky Bucks Rewards. Reaching the next level is doable by collecting Level points.
As you collect more Level Points within one year, you may be qualified to move into the higher levels, such as Minted Mallard, Swanky Swan, and Golden Goose!
In order to “chase” levels, simply continue to earn the required level points.
Comp points are also in the game, and these little gaffers can be redeemed for straight-up cash in your cashier. They come in the usual ratio of 1:1 ($1 wager=1 cop point), but higher rewards tiers grant higher ratios.
High-rollers club
If you are a regular, devoted player, a high-roller, check out your e-mails regularly!
There may be an invitation to a Golden Goose Club…
The highest level of loyalty club at DuckyLuck online casino is based only on invitations. The casino team tracks your activity, and by that decides to invite you to a “big-shots” club. If you find your way inside, you will enjoy many extras. Membership in this club guarantees a personal host whose sole job is to make sure you are taken care of, immediate access to a full scale of betting limits for all games at the casino, a Custom Bonus Program, specially designed by your player’s needs, priority pay-outs, and more. All in all, one luxury online casino experience!
Conclusion
At first sight...
...this site looks well organized and neat. But when you start looking for important details and information, things get a bit messier. Kudos for having thorough explanations about every casino segment, but because they are scattered over multiple sections is making them easy to be overlooked.
We always encourage players to read T&C before playing with real money at any venue.
But in this case...
...you will also want to pay attention to other relevant sections like FAQ and Help page since they do contain some of the information not found under the general terms and conditions.
Under the T&C we didn't find any disturbing info that will be harmful to players. The background check also came clean without any red flags that will put it on our "Warnings list", leaving the impression that this platform is a secure place for players to place real money wagers.
All in all...
...an interesting place worth a visit. DuckyLuck casino might not be at the same level as the top iGaming sites, but it did earn our recommendation for punters to check it out. After all, aren't you a bit curious to see how an online platform with a theme revolving around ducks looks like?
Helpful Links
External Links
Down to Brass Tacks
DuckyLuck Casino is rated 186 of 1621 casinos reviewed with a score of 3.6 out of 5 after 177 votes and it has 891 Slots offered from BetSoft, Rival, saucify and 7 others with an average rating of 3.5 out of 5 after 35005 votes.
Screenshot Gallery / Last Updated 31-01-2022
- Jurisdictions:
- Download Available: No
- Sister Casinos:
-
min deposit:
$25
C-
-
min withdrawal:
$25
C-
-
Cashout Limit:
$2,500 Weekly
A++ - Currencies:
-
cashout times:
KYC: 72 hours
Pending time: within 24 hours
Bitcoin: Within 48 hours
Wire Transfer: 5-15 business days
F- -
Banking:
depositwithdrawal
Banking services Interac, KoalaPays, Neosurf, NETELLER, Paysafecard, Poli, Skrill and uPayCard are not available for Players from United States, click here to find out why
-
All Software:
Players from United States are restricted to play games released by Felix Gaming, Fugaso, Spinomenal and Tom Horn Gaming, to find out why click here
- languages:
-
Certifications and Approvals:
- Live Games: Yes
- Live Chat: Yes
-
Email:
Contact Form
faxback@duckyluck.ag
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport, driver's license
- Proof of address
- Proof of payment method ownership
- Selfie with ID documents
- Time for document verification: 3 days
Documents may be submitted:
- Via email faxback@duckyluck.ag
DuckyLuck Casino Activity
Player Reviews
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Your Feedback
Member's feedback (115)
Read AllBesides the lengthy id verification process..which they made me go thru multiple times, I also had to wait 15 Business days twice just to have withdrawal approval via email. Then was told another 15day period in processors hands for wire transfer...then was told by many agents it was still being processed..which was told...
Besides the lengthy id verification process..which they made me go thru multiple times, I also had to wait 15 Business days twice just to have withdrawal approval via email. Then was told another 15day period in processors hands for wire transfer...then was told by many agents it was still being processed..which was told had to be 15 days again. Then was told within 24hrs.. afterwards still had not received the money. Was told this time it was sent and bank already has it..which was false. Support won't even return my emails and all have refused to give me transaction id number or any kind of proof of sender info only repeated to me my own info I gave them like my account number routing number my bank name...all info I provided them with. My bank cannot even attempt to search for this payment without any info identifying the sender. IT ALREADY KNOWS MY INFO.its my bank. Still no payment received and no help from support no email replies nothin and won't give me anyting to verify or identify the transfer they claim was completed. $301 and still have not gotten it..plz help me get the money owed to me and explain why my issue is being completely ignored
Show more
OCSCasinoManager
23 days ago
Hello Jeremy Salmons. We do always mention our clients that BTC is faster to receive payments. Sending a bank wire means that we use an instutition that process this and it becomes a longer process. Please reply with your username for us to review your account, we would love to help you out with your issue.
I have a love hate relationship with this site. I have one alot of money here and love the different game style options. But the payout time takes for ever. This is extremely frustrating when you are needing your withdrawal if you want to use it to deposit and play more games. But i have played several games that did...
I have a love hate relationship with this site. I have one alot of money here and love the different game style options. But the payout time takes for ever. This is extremely frustrating when you are needing your withdrawal if you want to use it to deposit and play more games. But i have played several games that did win well and they do give a variety of games to chose from. I will definatley play there again.
Show moreAt first i loved it.. and was winning all the time, which then they put me under a skilled player which means no promotion or bonus
The main reason why I visit Ducky Luck is that they have Keno Draw. That is the only reason the 2.8 is not a 1.8. I have never won anything like I have on Keno Draw on other sites. Maybe its got worse odds, maybe it's Maybelline. Shrug.
I am giving this place a 3/5. Had you asked me before I tried to withdrawal I would have given it a 10/5. I loved this place, it was so much fun! UNTIL I WON! I was playing off free spins, and a absolute virgin gambler in March. I won I was so shocked! It was somewhere around 13.5K. I was totally extatic, as we all would...
I am giving this place a 3/5. Had you asked me before I tried to withdrawal I would have given it a 10/5. I loved this place, it was so much fun! UNTIL I WON! I was playing off free spins, and a absolute virgin gambler in March. I won I was so shocked! It was somewhere around 13.5K. I was totally extatic, as we all would have been! I talked to Johnny (customer service) to get some help, and he told me exactly what I needed to do in order to cash out. He told me to send in all my douments, Photo ID, Credit card, and utility bill, then said to place one withdraw for $150 and then do another withdraw for the rest. I did just that. IT ALL DISAPPEARED! Except the withdraw I put in, I immediately reversed the withdraw and was like, OMG! What just happened? I went to customer service again, and got Lyle. I asked for Johhny, and he informed me he was no longer there. I explained what happened, and he kindly informed me that I was playing on free spins, so none of it, except the $150 was mine to keep. I was so bummed out! Like crushed! Johnny had just told me I had won it, and everything was going to be cool. I was mad as could be and closed my account. Later I remembered, that in haste of my madness and temper tantrum, I had closed my account with the $150.00 still there. I reactivated it a week or so later, and never won near the amount, but did win $1,500. It took WEEKS, SEVERAL WEEKS, of me attempting to get verified. I bugged them every day, until finally they did it. They paid me out pretty quick once I was verified, and then....to top it all off, they deemed me a skilled player at this point, and said I could no longer get any bonuses. Mind you that when you have a "pending withdraw" you are not allowed any freebies at all. So Long story short, I don't play there anymore. I feel like they did me wrong, so I stay away. New players will like it, just be sure to read the T&C and GET VERIFIED BEFORE YOU GIVE THEM ANY MONEY!
Show moreThe game selection is really good but having deposited several times I haven’t been so lucky to win. Good offers on social media and monthly bonuses
I don't trust betsoft games and I don't trust casinos that have betsoft as their primary game provider. Has anybody ever even won any of the progressive jackpots that are apparently as large as they claim to be on almost every one of their jackpot games? id love to hear of a case where somebody actually won one of their...
I don't trust betsoft games and I don't trust casinos that have betsoft as their primary game provider. Has anybody ever even won any of the progressive jackpots that are apparently as large as they claim to be on almost every one of their jackpot games? id love to hear of a case where somebody actually won one of their jackpots.
Show moreI like this casino and they give frequent bonuses. Haven't won enough to cash out yet so not sure about how they pay out.
There are many online casinos of this style. while probably 90 percent of the ones that are like this are bad, this is one of the few reputable ones.
This casino has some great recurring month to month features once you get your first deposit in and offer free chips and decent variety of bonuses with max cashout as well more flexible low %playthrough and no max cashout options which are a must for me.
one of the first casino I started playing at. They have a game i think it was called charlotes web and it has sticky wilds and I hit big on a small bet. never had a withdrawal from there and never hit anything since that first time so stopped playing there.
I really liked Ducky Luck to begin with but it seems like they push away loyal customers. I won big there a few times but then they told me I no longer would receive any bonuses or loyalty offers due to my player status.
Of all the casinos offering the games that duckyluck offers, it is one of two that I think are actually good sites with good offerings to play. I've won alot. And lost alot here, but always had fun doing it and never had to wait for customer support. They could run more no deposit promos for existing customers, but that...
Of all the casinos offering the games that duckyluck offers, it is one of two that I think are actually good sites with good offerings to play. I've won alot. And lost alot here, but always had fun doing it and never had to wait for customer support. They could run more no deposit promos for existing customers, but that is my main complaint.
Show moreI used to love this casino. They had some pretty awesome deposit bonuses but you and to be careful to check the terms and make sure there was no max cashout. I have cashed out a few times with them in the past. To the total tune of a few thousand dollars. I like the selection of games but they took my bonuses away being...
I used to love this casino. They had some pretty awesome deposit bonuses but you and to be careful to check the terms and make sure there was no max cashout. I have cashed out a few times with them in the past. To the total tune of a few thousand dollars. I like the selection of games but they took my bonuses away being as I am labeled a skilled player now. Overall not a bad casino.
Show moreThe experience I had dealing with this casino is just too extensive and negative to write. Overall this casino has a lot to learn about what good customer service is and how to maintain LOYAL repeat customers. I will not gamble at this casino ever again. Their Sister site Slots And Casino use to be a favorite of mine...
The experience I had dealing with this casino is just too extensive and negative to write. Overall this casino has a lot to learn about what good customer service is and how to maintain LOYAL repeat customers. I will not gamble at this casino ever again. Their Sister site Slots And Casino use to be a favorite of mine but what I learned from both of these casino's is that management controls all aspects of these casinos. All the terms and conditions of using either one of these online casinos are based strictly toward the casino's financial best interest. I realize that casinos operate strictly on profit. But casinos cannot disregard the fact that it is their Loyal return customers that support and increase any casino's yearly profit margins. These casinos will at any point in time change their rules without regard to their customers. You could be in the middle of winning and if someone in management decides that a certain rule needs to change right then then the rule is changed. It doesn't matter if the rule changed while you were playing and caused you to have to forfeit your winnings. These casinos do what ever they want when they want to. One of the rules is the fact that they have a classification for certain customers that is totally WRONG. This classification is when the casino decides you are a SKILLED Player and are no longer eligible to claim any bonuses. After all you are a SKILLED Slot Player and don't need the help of a bonus to win at this casino. A customer is classified as a Skilled Player when someone in the payment Departments decides that they only way you were able to win twice in a couple of weeks is because you must be a SKILLED SLOT PLAYER!!! The fact that the only reason you were able to win twice in two weeks is because you did claim one of the bonuses. And the fact that you had a run of really good luck. There is absolutely ZERO skill involved in playing and winning on a Slot Machine. A monkey could win big on a slot game. It's all based on RANDOM LUCK!!!! The reason you won twice within 2 weeks is because you had a nice run of GOOD LUCK!!! Anyway I could go on and on about this whole subject but anyone with COMMON SENSE would understand and know that the term SKILLED SLOT PLAYER is an Oxymoron statement. Every time I had to deal with support through emails it was maddening! SO my opinion of this casino is save yourself a headache and avoid playing here. On and online support will direct customers to contact support through email if they are unsure about a rule or issue you have. NO supervisors or advanced support is offered through this Chat bot.
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OCSCasinoManager
3 months ago
Hello Aileen Dodge. We value the feeback provided by our customers. If you can please provide us with your username for us to review your account.
I find this casino very fun and with some spectacular bonuses, I like the variety of games it has and how it looks. I hope you also pay.
Daisy11111
11 months ago
They have this weird reverse a withdrawal coupon that you can use. The coupon does not state what type of withdrawal is allowed and is not allowed. I asked in the chat if I could reverse my current pending withdrawal and use a coupon and the player advocate said yes you can use this coupon and revearse your withdrawal....
They have this weird reverse a withdrawal coupon that you can use. The coupon does not state what type of withdrawal is allowed and is not allowed. I asked in the chat if I could reverse my current pending withdrawal and use a coupon and the player advocate said yes you can use this coupon and revearse your withdrawal. Then they void all your winnings. Can I use a match bonus and reverse my $100 withdrawaljQuery34101112786806200099_1690925155689 You - 1:53 PM Hello, Welcome to DuckyLuck live chat support! This is MJ. I see you’re a Golden Goose, please allow a moment to transfer you to the next available Player Advocate TEAM Member. Thank you! MJ - 1:53 PM You are now connected to Amy - Player Advocacy. Info - 1:56 PM Hi Melissa, You can claim the Crypto Elite SuperMatch 295% up to $2950 (Max Cashout) with the reversal/
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Daisy11111
11 months ago
I’m not sure how you are going to help. I have been playing here for months. I was told multiple times that you can reverse withdrawals and use the available coupon. I specifically asked if I can reverse withdrawals from free chips and free spins. So this entire time I have lost every single one of my withdrawals that were...
I’m not sure how you are going to help. I have been playing here for months. I was told multiple times that you can reverse withdrawals and use the available coupon. I specifically asked if I can reverse withdrawals from free chips and free spins. So this entire time I have lost every single one of my withdrawals that were already at max cash because I thought I could reverse them, soo did and lost. The 1 time I finally won on a reverse withdrawal promotions the casino took all my winnings. Why did the casino tell me I could do it in the first place? Why were they watching my lose my withdrawals that were already at max cash out for months without telling me? The rules on that bonus are def not clear and it seems to be intentional. I also do not like all the lies on the website. Weekly loot drops? Never. Personal host? Nope Your host gives u bonuses and gifts? No host no gifts. Customized bonuses? Nope Weekly drawing? Never heard of a winner or what they won. My user name is melissa311 on slots and casino is the one I’m referring to
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OCSCasinoManager
11 months ago
Hello Daisy11111. Please provide us with your username in the casino for use to review your account. We want to be able to help you!
At one point in time this casino was a favorite, but then they quit sending out bonuses and I never seemed to win anything anymore no matter how much money I put in. It has a few fun games and you do get better bonus offers if you agree to deposit and withdraw with crypto only.
This website is a joke. I had a spin hit for $75.75 and after my free spins ended the money was gone. I have a screen shot showing the hit was 75.75$ yet I have for over a week gotten the same response from ducky luck agents “ we can escalate this and you’ll get a response in 24-48 hours. Well after hearing this for the...
This website is a joke. I had a spin hit for $75.75 and after my free spins ended the money was gone. I have a screen shot showing the hit was 75.75$ yet I have for over a week gotten the same response from ducky luck agents “ we can escalate this and you’ll get a response in 24-48 hours. Well after hearing this for the 4th or 5th time (no joke) I’ve had enough. This site is a joke and completely unreliable. I have never. Never had a casino not add the funds to my wallet for any reason. Wasn’t even trying to cash out. Horrible site. If anyone here affiliated with ducky luck wants to do something about this. My user name is Neon7001 email is Nathan.behrens7001@gmail.com Have all the conversations with employess I’ve talked to recorded
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OCSCasinoManager
1 year ago
Hello Neon7001. We are sorry that this issue has not been resolved yet. We have requested information about this issue. As soon as we have an answer we will come back to you immediately.
Berks
1 year ago
Hello Neon7001. Thank you for reaching out to us and exporting your issue. We will get in touch with Casino Rep and will get back to you via private message when we get a response.
Rebecca Scofield
1 year ago
Once you win your considered a skilled player and will not receive any promos
Advantages
- Refer a friend program
- Social media contests
- Welcome package
- Crypto-friendly
Disadvantages
- Casino reserves the right to close any account without prior notice
- DuckyLuck may suspend an account or any player’s privileges for any reason at the their discretion
- Player’s account will be considered dormant after six months of inactivity and a high monthly fee will be charged
- No telephone support
- Jurisdictions:
- Download Available: No
- Company:
- Sister Casinos:
-
min deposit:
$25
C-
-
min withdrawal:
$25
C-
-
Cashout Limit:
$2,500 Weekly
A++ - Currencies:
-
cashout times:
KYC: 72 hours
Pending time: within 24 hours
Bitcoin: Within 48 hours
Wire Transfer: 5-15 business days
F- -
Banking:
depositwithdrawal
Banking services Interac, KoalaPays, Neosurf, NETELLER, Paysafecard, Poli, Skrill and uPayCard are not available for Players from United States, click here to find out why
-
All Software:
Players from United States are restricted to play games released by Felix Gaming, Fugaso, Spinomenal and Tom Horn Gaming, to find out why click here
- languages:
-
Certifications and Approvals:
- Live Games: Yes
- Live Chat: Yes
-
Email:
Contact Form
faxback@duckyluck.ag
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport, driver's license
- Proof of address
- Proof of payment method ownership
- Selfie with ID documents
- Time for document verification: 3 days
Documents may be submitted:
- Via email faxback@duckyluck.ag
DuckyLuck Casino Activity
Player Reviews
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terrible
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dislike
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average
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OK
-
liked it
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awesome!
Jeremy Salmons
28 days ago
Besides the lengthy id verification process..which they made me go thru multiple times, I also had to wait 15 Business days twice just to have withdrawal approval via email. Then was told another 15day period in processors hands for wire transfer...then was told by many agents it was still being processed..which was told...
Besides the lengthy id verification process..which they made me go thru multiple times, I also had to wait 15 Business days twice just to have withdrawal approval via email. Then was told another 15day period in processors hands for wire transfer...then was told by many agents it was still being processed..which was told had to be 15 days again. Then was told within 24hrs.. afterwards still had not received the money. Was told this time it was sent and bank already has it..which was false. Support won't even return my emails and all have refused to give me transaction id number or any kind of proof of sender info only repeated to me my own info I gave them like my account number routing number my bank name...all info I provided them with. My bank cannot even attempt to search for this payment without any info identifying the sender. IT ALREADY KNOWS MY INFO.its my bank. Still no payment received and no help from support no email replies nothin and won't give me anyting to verify or identify the transfer they claim was completed. $301 and still have not gotten it..plz help me get the money owed to me and explain why my issue is being completely ignored
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OCSCasinoManager
23 days ago
Hello Jeremy Salmons. We do always mention our clients that BTC is faster to receive payments. Sending a bank wire means that we use an instutition that process this and it becomes a longer process. Please reply with your username for us to review your account, we would love to help you out with your issue.
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Kenmac132
1 month ago
3.2 / 5
I have a love hate relationship with this site. I have one alot of money here and love the different game style options. But the payout time takes for ever. This is extremely frustrating when you are needing your withdrawal if you want to use it to deposit and play more games. But i have played several games that did...
I have a love hate relationship with this site. I have one alot of money here and love the different game style options. But the payout time takes for ever. This is extremely frustrating when you are needing your withdrawal if you want to use it to deposit and play more games. But i have played several games that did win well and they do give a variety of games to chose from. I will definatley play there again.
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Crystal Rollen
1 month ago
1.6 / 5
At first i loved it.. and was winning all the time, which then they put me under a skilled player which means no promotion or bonus
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Piichii
1 month ago
2.8 / 5
The main reason why I visit Ducky Luck is that they have Keno Draw. That is the only reason the 2.8 is not a 1.8. I have never won anything like I have on Keno Draw on other sites. Maybe its got worse odds, maybe it's Maybelline. Shrug.
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Yasillyme
1 month ago
1 / 5
I am giving this place a 3/5. Had you asked me before I tried to withdrawal I would have given it a 10/5. I loved this place, it was so much fun! UNTIL I WON! I was playing off free spins, and a absolute virgin gambler in March. I won I was so shocked! It was somewhere around 13.5K. I was totally extatic, as we all would...
I am giving this place a 3/5. Had you asked me before I tried to withdrawal I would have given it a 10/5. I loved this place, it was so much fun! UNTIL I WON! I was playing off free spins, and a absolute virgin gambler in March. I won I was so shocked! It was somewhere around 13.5K. I was totally extatic, as we all would have been! I talked to Johnny (customer service) to get some help, and he told me exactly what I needed to do in order to cash out. He told me to send in all my douments, Photo ID, Credit card, and utility bill, then said to place one withdraw for $150 and then do another withdraw for the rest. I did just that. IT ALL DISAPPEARED! Except the withdraw I put in, I immediately reversed the withdraw and was like, OMG! What just happened? I went to customer service again, and got Lyle. I asked for Johhny, and he informed me he was no longer there. I explained what happened, and he kindly informed me that I was playing on free spins, so none of it, except the $150 was mine to keep. I was so bummed out! Like crushed! Johnny had just told me I had won it, and everything was going to be cool. I was mad as could be and closed my account. Later I remembered, that in haste of my madness and temper tantrum, I had closed my account with the $150.00 still there. I reactivated it a week or so later, and never won near the amount, but did win $1,500. It took WEEKS, SEVERAL WEEKS, of me attempting to get verified. I bugged them every day, until finally they did it. They paid me out pretty quick once I was verified, and then....to top it all off, they deemed me a skilled player at this point, and said I could no longer get any bonuses. Mind you that when you have a "pending withdraw" you are not allowed any freebies at all. So Long story short, I don't play there anymore. I feel like they did me wrong, so I stay away. New players will like it, just be sure to read the T&C and GET VERIFIED BEFORE YOU GIVE THEM ANY MONEY!
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El1star
1 month ago
3.8 / 5
The game selection is really good but having deposited several times I haven’t been so lucky to win. Good offers on social media and monthly bonuses
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Tonymoach4
2 months ago
1.7 / 5
I don't trust betsoft games and I don't trust casinos that have betsoft as their primary game provider. Has anybody ever even won any of the progressive jackpots that are apparently as large as they claim to be on almost every one of their jackpot games? id love to hear of a case where somebody actually won one of their...
I don't trust betsoft games and I don't trust casinos that have betsoft as their primary game provider. Has anybody ever even won any of the progressive jackpots that are apparently as large as they claim to be on almost every one of their jackpot games? id love to hear of a case where somebody actually won one of their jackpots.
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Debbie Porter
2 months ago
4.5 / 5
I like this casino and they give frequent bonuses. Haven't won enough to cash out yet so not sure about how they pay out.
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david pool
2 months ago
3.5 / 5
There are many online casinos of this style. while probably 90 percent of the ones that are like this are bad, this is one of the few reputable ones.
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bufallocricket
3 months ago
3 / 5
This casino has some great recurring month to month features once you get your first deposit in and offer free chips and decent variety of bonuses with max cashout as well more flexible low %playthrough and no max cashout options which are a must for me.
OCSCasinoManager
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Mark Kirksey 3 months ago
one of the first casino I started playing at. They have a game i think it was called charlotes web and it has sticky wilds and I hit big on a small bet. never had a withdrawal from there and never hit anything since that first time so stopped playing there.
OCSCasinoManager
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djmorter3
6 months ago
3.4 / 5
I really liked Ducky Luck to begin with but it seems like they push away loyal customers. I won big there a few times but then they told me I no longer would receive any bonuses or loyalty offers due to my player status.
Lochnessa4629
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Zsalladay
6 months ago
3.8 / 5
Of all the casinos offering the games that duckyluck offers, it is one of two that I think are actually good sites with good offerings to play. I've won alot. And lost alot here, but always had fun doing it and never had to wait for customer support. They could run more no deposit promos for existing customers, but that...
Of all the casinos offering the games that duckyluck offers, it is one of two that I think are actually good sites with good offerings to play. I've won alot. And lost alot here, but always had fun doing it and never had to wait for customer support. They could run more no deposit promos for existing customers, but that is my main complaint.
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Randy White
6 months ago
3.4 / 5
I used to love this casino. They had some pretty awesome deposit bonuses but you and to be careful to check the terms and make sure there was no max cashout. I have cashed out a few times with them in the past. To the total tune of a few thousand dollars. I like the selection of games but they took my bonuses away being...
I used to love this casino. They had some pretty awesome deposit bonuses but you and to be careful to check the terms and make sure there was no max cashout. I have cashed out a few times with them in the past. To the total tune of a few thousand dollars. I like the selection of games but they took my bonuses away being as I am labeled a skilled player now. Overall not a bad casino.
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Aileen Dodge
8 months ago
The experience I had dealing with this casino is just too extensive and negative to write. Overall this casino has a lot to learn about what good customer service is and how to maintain LOYAL repeat customers. I will not gamble at this casino ever again. Their Sister site Slots And Casino use to be a favorite of mine...
The experience I had dealing with this casino is just too extensive and negative to write. Overall this casino has a lot to learn about what good customer service is and how to maintain LOYAL repeat customers. I will not gamble at this casino ever again. Their Sister site Slots And Casino use to be a favorite of mine but what I learned from both of these casino's is that management controls all aspects of these casinos. All the terms and conditions of using either one of these online casinos are based strictly toward the casino's financial best interest. I realize that casinos operate strictly on profit. But casinos cannot disregard the fact that it is their Loyal return customers that support and increase any casino's yearly profit margins. These casinos will at any point in time change their rules without regard to their customers. You could be in the middle of winning and if someone in management decides that a certain rule needs to change right then then the rule is changed. It doesn't matter if the rule changed while you were playing and caused you to have to forfeit your winnings. These casinos do what ever they want when they want to. One of the rules is the fact that they have a classification for certain customers that is totally WRONG. This classification is when the casino decides you are a SKILLED Player and are no longer eligible to claim any bonuses. After all you are a SKILLED Slot Player and don't need the help of a bonus to win at this casino. A customer is classified as a Skilled Player when someone in the payment Departments decides that they only way you were able to win twice in a couple of weeks is because you must be a SKILLED SLOT PLAYER!!! The fact that the only reason you were able to win twice in two weeks is because you did claim one of the bonuses. And the fact that you had a run of really good luck. There is absolutely ZERO skill involved in playing and winning on a Slot Machine. A monkey could win big on a slot game. It's all based on RANDOM LUCK!!!! The reason you won twice within 2 weeks is because you had a nice run of GOOD LUCK!!! Anyway I could go on and on about this whole subject but anyone with COMMON SENSE would understand and know that the term SKILLED SLOT PLAYER is an Oxymoron statement. Every time I had to deal with support through emails it was maddening! SO my opinion of this casino is save yourself a headache and avoid playing here. On and online support will direct customers to contact support through email if they are unsure about a rule or issue you have. NO supervisors or advanced support is offered through this Chat bot.
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OCSCasinoManager
3 months ago
Hello Aileen Dodge. We value the feeback provided by our customers. If you can please provide us with your username for us to review your account.
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Danielapz
10 months ago
4 / 5
I find this casino very fun and with some spectacular bonuses, I like the variety of games it has and how it looks. I hope you also pay.
OCSCasinoManager
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Daisy11111
11 months ago
They have this weird reverse a withdrawal coupon that you can use. The coupon does not state what type of withdrawal is allowed and is not allowed. I asked in the chat if I could reverse my current pending withdrawal and use a coupon and the player advocate said yes you can use this coupon and revearse your withdrawal....
They have this weird reverse a withdrawal coupon that you can use. The coupon does not state what type of withdrawal is allowed and is not allowed. I asked in the chat if I could reverse my current pending withdrawal and use a coupon and the player advocate said yes you can use this coupon and revearse your withdrawal. Then they void all your winnings. Can I use a match bonus and reverse my $100 withdrawaljQuery34101112786806200099_1690925155689 You - 1:53 PM Hello, Welcome to DuckyLuck live chat support! This is MJ. I see you’re a Golden Goose, please allow a moment to transfer you to the next available Player Advocate TEAM Member. Thank you! MJ - 1:53 PM You are now connected to Amy - Player Advocacy. Info - 1:56 PM Hi Melissa, You can claim the Crypto Elite SuperMatch 295% up to $2950 (Max Cashout) with the reversal/
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Daisy11111
11 months ago
I’m not sure how you are going to help. I have been playing here for months. I was told multiple times that you can reverse withdrawals and use the available coupon. I specifically asked if I can reverse withdrawals from free chips and free spins. So this entire time I have lost every single one of my withdrawals that were...
I’m not sure how you are going to help. I have been playing here for months. I was told multiple times that you can reverse withdrawals and use the available coupon. I specifically asked if I can reverse withdrawals from free chips and free spins. So this entire time I have lost every single one of my withdrawals that were already at max cash because I thought I could reverse them, soo did and lost. The 1 time I finally won on a reverse withdrawal promotions the casino took all my winnings. Why did the casino tell me I could do it in the first place? Why were they watching my lose my withdrawals that were already at max cash out for months without telling me? The rules on that bonus are def not clear and it seems to be intentional. I also do not like all the lies on the website. Weekly loot drops? Never. Personal host? Nope Your host gives u bonuses and gifts? No host no gifts. Customized bonuses? Nope Weekly drawing? Never heard of a winner or what they won. My user name is melissa311 on slots and casino is the one I’m referring to
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OCSCasinoManager
11 months ago
Hello Daisy11111. Please provide us with your username in the casino for use to review your account. We want to be able to help you!
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Brittany Schrimsher
1 year ago
4.1 / 5
At one point in time this casino was a favorite, but then they quit sending out bonuses and I never seemed to win anything anymore no matter how much money I put in. It has a few fun games and you do get better bonus offers if you agree to deposit and withdraw with crypto only.
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Neon7001
1 year ago
0.1 / 5
This website is a joke. I had a spin hit for $75.75 and after my free spins ended the money was gone. I have a screen shot showing the hit was 75.75$ yet I have for over a week gotten the same response from ducky luck agents “ we can escalate this and you’ll get a response in 24-48 hours. Well after hearing this for the...
This website is a joke. I had a spin hit for $75.75 and after my free spins ended the money was gone. I have a screen shot showing the hit was 75.75$ yet I have for over a week gotten the same response from ducky luck agents “ we can escalate this and you’ll get a response in 24-48 hours. Well after hearing this for the 4th or 5th time (no joke) I’ve had enough. This site is a joke and completely unreliable. I have never. Never had a casino not add the funds to my wallet for any reason. Wasn’t even trying to cash out. Horrible site. If anyone here affiliated with ducky luck wants to do something about this. My user name is Neon7001 email is Nathan.behrens7001@gmail.com Have all the conversations with employess I’ve talked to recorded
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OCSCasinoManager
1 year ago
Hello Neon7001. We are sorry that this issue has not been resolved yet. We have requested information about this issue. As soon as we have an answer we will come back to you immediately.
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Berks
1 year ago
Hello Neon7001. Thank you for reaching out to us and exporting your issue. We will get in touch with Casino Rep and will get back to you via private message when we get a response.
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Rebecca Scofield
1 year ago
Once you win your considered a skilled player and will not receive any promos
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