CLOSED: [Due to inactivity of submitter].Zula casino not paying me 15k

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Last post made 17 days ago by Bixy
Zac Sayed
  • Started by
  • Zac Sayed
  • United States Newbie 1
  • last active 24 days ago

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  • Zac Sayed
    • Started by
    • Zac Sayed
    • at Jun 14, 24, 03:30:30 PM
    • United States Newbie 1
    • last active 24 days ago

    Zula casino has had my attempt to cash my sweeps coins in sitting in pending for 8 days my redemption won't move past pending  I have emailed them all documents and am verified "vip" so all my documents are good they have sent am email saying g up to 3 days then they sayed 3-5 days and every email I recieve is exactly word for word  the same generic email that I'm sure is an auto response it was two separate transactions  both say pending still when they themselves said it would be changed to paid within 3 days it just says pending ? Anyone else have this going on 

  • Bixy
    • Replied by
    • Bixy
    • at Jun 17, 24, 04:01:16 AM
    • Serbia Moderator 4232
    • online

    Hi Zac Sayed,

    Sorry to hear that you're experiencing issues with Zula casino.

    If you would like us to contact the casino representative and inquire about your case please send us your casino username via private message. 

  • Bixy
    • Replied by
    • Bixy
    • at Jun 19, 24, 02:52:33 PM
    • Serbia Moderator 4232
    • online

    Hi Zac Sayed,

    We are still waiting for your account details. Therefore, if you wish to get in touch with the casino representative and inquire about your case please send us your casino username via private message. 

    Thank you.

  • Bixy
    • Replied by
    • Bixy
    • at Jun 24, 24, 04:03:49 AM
    • Serbia Moderator 4232
    • online

    Hi Zac Sayed,

    Since we received no feedback from your side, we would need to close this complaint due to the submitter inactivity.

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