CLOSED: [ due to Casino unresponsiveness]: Unpaid withdrawal- winbig21 casino

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Last post made 8 months ago by Berks
mitchhalley
  • Started by
  • mitchhalley
  • Spain Sr.Newbie 31
  • last active 5 months ago

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  • mitchhalley
    • Started by
    • mitchhalley
    • at Nov 03, 23, 01:34:22 AM
    • Spain Sr.Newbie 31
    • last active 5 months ago

    Thanks for this post from:

    Hi. 
    i made a withdrawal 3 weeks ago and was told on live chat it would be paid within 7 working days. Now I get emails saying there's been a delay and it's an isolated incident but can't tell me when or if I am going to be paid. Please can you help me as Iv seen you have managed to help other players 

  • Berks
    • Replied by
    • Berks
    • at Nov 03, 23, 07:02:23 AM
    • Serbia Mighty! Member 4535
    • last active 6 months ago

    Hello mitchhalley,

    Could you please tell us if your account has been verified thus far?

     

  • mitchhalley
    • Replied by
    • mitchhalley
    • at Nov 03, 23, 07:33:34 AM
    • Spain Sr.Newbie 31
    • last active 5 months ago

    Hi. Yes according to their emails to me

  • Berks
    • Replied by
    • Berks
    • at Nov 03, 23, 08:27:25 AM
    • Serbia Mighty! Member 4535
    • last active 6 months ago

    Could you please provide us with your Casino username via private message so we can inquire about this issue?

    Thank you.

  • mitchhalley
    • Replied by
    • mitchhalley
    • at Nov 03, 23, 08:29:04 AM
    • Spain Sr.Newbie 31
    • last active 5 months ago

    Sent to you 

  • Berks
    • Replied by
    • Berks
    • at Nov 03, 23, 09:42:41 AM
    • Serbia Mighty! Member 4535
    • last active 6 months ago

    Thank you. We will try to reach out to them and inquire about this matter. Once we hear back we will let you know.

    Keep you posted.

     

  • Berks
    • Replied by
    • Berks
    • at Nov 07, 23, 06:58:26 AM
    • Serbia Mighty! Member 4535
    • last active 6 months ago

    Hello mitchhalley,

    We are still waiting for a response from their side. We will ping them again in hopes that we can get a clarification.

    Keep you posted.

     

  • mitchhalley
    • Replied by
    • mitchhalley
    • at Nov 07, 23, 07:23:50 AM
    • Spain Sr.Newbie 31
    • last active 5 months ago

    Thanks. They always reply on email but it’s always the same message

  • Berks
    • Replied by
    • Berks
    • at Nov 10, 23, 05:36:43 AM
    • Serbia Mighty! Member 4535
    • last active 6 months ago

    Thanks for this post from:

    Hello mitchhalley,

    We are still without any response from their side. Once we hear back we will let you know.

    Keep you posted.

  • Berks
    • Replied by
    • Berks
    • at Nov 13, 23, 05:27:52 AM
    • Serbia Mighty! Member 4535
    • last active 6 months ago

    Hello mitchhalley,

    Unfortunately we are forced to close this complaint due Casino unresponsiveness. If we get some feedback we will inform you immediately.

    Thank you for understanding.

     

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