RESOLVED: POSH casino- waiting almost 3 months for withdrawal

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Last post made 2 months ago by Bixy
jcustard1030

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  • jcustard1030
    • Started by
    • jcustard1030
    • at Apr 25, 24, 10:09:58 PM
    • United States Newbie 1
    • last active 2 months ago

    My withdrawal was approved February 6th. Bitcoin.org wallet is what I've used as that's what the casino recommended. The site states after approval, 7-10 business days to receive the money. It's been almost 60 business days! I've requested assistance via their email many times and never got so much as a reply. I've requested updates on the live chat and ben told my payment was escalated almost 10 times, was told my payment would be put on the priority list (2 weeks ago), and been told absolutely nothing except "everybody gets their payout just be patient for longer". I am at a complete loss and I want my money. S.O.S!

  • Bixy
    • Replied by
    • Bixy
    • at Apr 26, 24, 01:19:06 AM
    • Serbia Moderator 4281
    • last active 22 minutes ago

    Thanks for this post from:

    Hi jcustard1030,

     

    Sorry to hear you had issues with your withdrawal at Posh casino.

    Unfortunately, please note that we have many unresolved complaints with this brand, but we will try to assist you.

    Can you please private message me so we can reach out to the casino representative and inquire about your case?

    Thank you.

  • Bixy
    • Replied by
    • Bixy
    • at Apr 26, 24, 04:50:21 AM
    • Serbia Moderator 4281
    • last active 22 minutes ago

    Thanks for this post from:

    Hi jcustard1030,

     

    Thanks for sending your account details.

    We have forwarded them and notified the casino representative. Once we receive any feedback from the casino, we will update you here.

  • Bixy
    • Replied by
    • Bixy
    • at Apr 29, 24, 08:39:11 AM
    • Serbia Moderator 4281
    • last active 22 minutes ago

    Thanks for this post from:

    Hi jcustard1030,

    As I advised you today, we sent a reminder to the casino rep regarding your complaint. If we receive any feeedback from them, we will inform you here on this thread.

  • Anchi
    • Replied by
    • Anchi
    • at May 02, 24, 11:58:56 AM
    • Serbia Admin 12898
    • online

    Hello  jcustard1030,

    Unfortunately, we must mark this complaint as closed due to the casino's unresponsiveness, as we did not hear back from the casino after numerous attempts to reach out to them.

    If they respond, we will reopen it.

    Thank you for understanding.

  • Bixy
    • Replied by
    • Bixy
    • at May 08, 24, 04:58:57 AM
    • Serbia Moderator 4281
    • last active 22 minutes ago

    We have just received the feedback from the member that he had got his payout.

    We will mark this complaint as RESOLVED.

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