CLOSED [Due to inactivity of submitter]: No support from Americas Cardroom

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Last post made 2 years ago by MelissaN
jan1234555
  • Started by
  • jan1234555
  • United States Jr. Member 53
  • last active 9 days ago

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  • jan1234555
    • Started by
    • jan1234555
    • at Nov 16, 21, 05:49:34 AM
    • United States Jr. Member 53
    • last active 9 days ago

    I had a bitcoin withdrawal from Americas Cardroom on 11/10/2021 and I received it.  The transaction is completed but stays pending on my account which is preventing me to make a new withdrawal request.  I sent 5 emails in the last 6 days requesting them to clear this transaction from pending and mark it completed, but I received no response from them and the issue remains unsolved.  They do not have a phone number to call.  Any suggestions on what I should do to bring their attention to fix this?

  • MelissaN
    • Replied by
    • MelissaN
    • at Nov 16, 21, 06:06:46 AM
    • Serbia Almighty Member 15546
    • last active 1 month ago

    Thanks for this post from:

    Hi jan1234555,

    Sorry to hear about your problem. We don't have this brand listed on LCB but we'll try to reach the casino and see if they would like to assist with this complaint. Please private message me your casino username. 

  • MelissaN
    • Replied by
    • MelissaN
    • at Nov 18, 21, 05:39:08 AM
    • Serbia Almighty Member 15546
    • last active 1 month ago

    Thanks for this post from:

    Hi jan1234555,

    We are still waiting for your feedback. Could you please send us your account details so we try to get in touch with the casino? 

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