RESOLVED: Lucky Owl casino club

I ve been waiting for 2 weeks. I could not contact anyone, no one answered my chat. I am really disappointed. I ve got $400 pending, and I could not cash out. Could not talk to anyone. This winning is from my $40 deposit winning. I asked for only $200. Please help me, I need the money. My casino ID: *****

Hi runightsky1,

We have already received your complaint regarding Lucky Owl Casino Club and contacted the casino rep.

Keep you posted here on the thread once we receive any response.

Hello Bixy,

Thank you for your support. My user name there is: ******

if they could give me just $200 is enough. I had been waiting this around 2 weeks. My account was verified. Thank you.

You're most welcome runightsky1. Once we receive any feedback from the casino, we will update you.

Here is my issues, I sent all my information since June 3, 2024.

Hi runightsky1,

Thanks for informing us. When we get any feedback from the rep, we will let you know.

Hello Bixy, 

So, do you know how long we have to wait to get reply from them?

Thank you

Hi runightsky1,

We will send them a reminder today. If they respond, we will update you instantly.

Hello Bixy, 

If they do not respond, I will not get my money? My case will be closed?

Thank you, my $400 is still there. 

Hi runightsky1,

We will do our best to help you and resolve the complaint, hopefully to get any feedback regarding your complaint. 

Please be patient.

Hello Bixy, 

I could place a request. Check my photo, I could not place a request for 2 weeks. I tried today, the request went through. This might has to do with LCB reached out to them. If they process my request, No words to express to LCB Thank You. Hope, they process my $400.

Hello Bixy,

So surprised, I got my money. Great work LCB. Thank you so much, that's flawless.

Hi runightsky1,

Awesome news, glad we could help 

Therefore, we will close this complaint and mark it RESOLVED.