Session interrupted slot casino totosì

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Last post made 5 years ago by leistat28
milos822
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  • milos822
  • Italy Newbie 1
  • last active 5 years ago

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  • milos822
    • Started by
    • milos822
    • at Jan 05, 19, 07:18:57 AM
    • Italy Newbie 1
    • last active 5 years ago

    Thanks for this post from:

    Original Italiano Translation English

    Buongiorno sono nuovo del forum,


    ieri mattina ho cominciato una sessione al casinò slot  totosì sono entrato con 39,18€ sono uscito con circa 73€ ma non mi è stata accreditata la cifra sul contogioco dopo la chiusura del gioco.
    nel pomeriggio ho contattato il call center e hanno detto di provare a entrare di nuovo in quella slot.
    Ho caricato e sono entrato in quella slot non ho trovato i miei 70 euro, mi ha aperto una nuova sessione quella vecchia risulta ancora in corso.
    Successivamente ho richiamato e mi hanno detto che dopo 24 dall'apertura della sessione la sessione terminava in automatico e mi sarei ritrovato i soldi sul conto gioco.
    Questa mattina sul conto non ho trovato un bel niente e la sessione risulta ancora attiva.
    è già capitato a qualcuno di voi questo problema?

    Grazie

    Hi, I'm new to the forum,


    yesterday morning I started a session at the Totoslot casino, I entered with €39.18 and left with around €73 but the amount was not credited to my gaming account after the game closed.
    in the afternoon I contacted the call center and they said to try to enter that slot again.
    I loaded and entered that slot, I didn't find my 70 euros, a new session opened for me, the old one is still in progress.
    I subsequently called back and they told me that 24 hours after opening the session the session would end automatically and I would find the money in my gaming account.
    This morning I didn't find anything on my account and the session is still active.
    Has this problem already happened to any of you?

    Thank you

  • korokoro
    • Replied by
    • korokoro
    • at Jan 05, 19, 11:51:01 AM
    • Italy Moderator (it) 255
    • last active 1 year ago
    Original Italiano Translation English
    milos822 wrote:

    Buongiorno sono nuovo del forum,


    ieri mattina ho cominciato una sessione al casinò slot totosì sono entrato con 39,18€ sono uscito con circa 73€ ma non mi è stata accreditata la cifra sul contogioco dopo la chiusura del gioco.
    nel pomeriggio ho contattato il call center e hanno detto di provare a entrare di nuovo in quella slot.
    Ho caricato e sono entrato in quella slot non ho trovato i miei 70 euro, mi ha aperto una nuova sessione quella vecchia risulta ancora in corso.
    Successivamente ho richiamato e mi hanno detto che dopo 24 dall'apertura della sessione la sessione terminava in automatico e mi sarei ritrovato i soldi sul conto gioco.
    Questa mattina sul conto non ho trovato un bel niente e la sessione risulta ancora attiva.
    è già capitato a qualcuno di voi questo problema?

    Grazie

    Benvenuto tra noi milos822 e complimenti per aver iniziato l'anno in attivo. Di certo qualcuno dei nostri forumini potrà esserti d'aiuto se non riuscirai a risolvere prima con il supporto clienti. In bocca al lupo! i_love_lcb

    milos822 wrote:

    Hi, I'm new to the forum,


    Yesterday morning I started a session at the Totoslot casino. I entered with €39.18 and left with around €73 but the amount was not credited to my gaming account after the game closed.
    in the afternoon I contacted the call center and they said to try to enter that slot again.
    I loaded and entered that slot, I didn't find my 70 euros, a new session opened for me, the old one is still in progress.
    I subsequently called back and they told me that 24 hours after opening the session the session would end automatically and I would find the money in my gaming account.
    This morning I didn't find anything on my account and the session is still active.
    Has this problem already happened to any of you?

    Thank you

    Welcome to us milos822 and congratulations on starting the year in the black. Surely some of our forums will be able to help you if you can't resolve it first with customer support. Good luck! i_love_lcb

  • leistat28
    • Replied by
    • leistat28
    • at Jun 14, 19, 06:54:13 AM
    • Italy Hero Member 720
    • last active 5 years ago

    Thanks for this post from:

    Original Italiano Translation English

    Spero per te che la situazione si sia risolta per il meglio. A me capito che il gioco si interruppe durante i free spins e alla fine nonostante gli screen non mi hanno mai accreditato le vincite. Tra l'altro non è la prima volta che è capitato sulle loro slots della Netent motivo per cui l'ho definitivamente abbandonato.

    I hope for you that the situation has resolved for the best. I understood that the game was interrupted during the free spins and in the end, despite the screens, I was never credited with the winnings. Among other things, it is not the first time that it has happened on their Netent slots which is why I have definitively abandoned it.

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