I followed up with support and they credited my account with the $60 cash back. No need to follow up on this.
Thanks!
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ReadThat has never been an issue before! And it's upsetting as i asked them about lcb cash back and they added the standard casino cash back and said will follow up later on lcb request. Then suddenly I am not eligible because they added on a promo I didn't request.
Before, it was i didn't deposit enough. I deposit just to meet the deposit requirement for this specific promo, and now it's because I was given their cash back promo instead of the one I requested I'm not eligible.
This is not my first time participating in this promotion, and this term of the promotion did not exist prior to today.
This is bogus, either they should cokntinue to issue the cash back per this promotion as they have been and as I was told I would receive in numerous chats, or they can just refund my last 3 deposits that were made to meet this requirement and close my account.
Yes response received 20 minutes ago - this is what he said
In order to keep the peace I'll credit it this time but as a gesture of good will as it wasn't made clear enough in the terms. But going forward this will be the case. $60 credited.
Basically, he said they cannot give cashback in the casino and cashback on the forum hence why the terms were updated. He also said that the more no deposit bonuses a player receives (cashback is technically a no deposit bonus) the less can be given by way of bonuses further down the line.
Requested your cashback and result later.
thanks for resolving that blue. As long as they update the terms to say that, then all is fine - I just don't like it when randomly they change terms and I am the one that gets the short end of the stick.
I'm glad they honoured it as the term change was after you requested the cashback.
Requested your cashback again for Cherry Jackpot. Result later.
can i get cashback from cherry jackpot my username is jking1234
4.4/ 5
hello and thanks in advance my username at cherry jackpot is jking1234 and im requesting cash back for that casino and again thanks and god bless
4.4/ 5
Would you like me to query it? I just write the result he sends me.
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