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RAGING BULL SLOTS Support and Complaints Thread
- Started by
- Nickhelp
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Casino Rep 242
- last active 15 days ago
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- Replied by
- macutayanne@yahoo.com
- at Apr 05, 24, 09:29:39 AM
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Jr. Member 84
- last active 23 hours ago
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- Replied by
- macutayanne@yahoo.com
- at Apr 05, 24, 06:34:27 PM
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Jr. Member 84
- last active 23 hours ago
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- Replied by
- macutayanne@yahoo.com
- at Apr 07, 24, 09:20:39 AM
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Jr. Member 84
- last active 23 hours ago
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- Replied by
- macutayanne@yahoo.com
- at Apr 07, 24, 05:21:56 PM
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Jr. Member 84
- last active 23 hours ago
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- Replied by
- MelissaN
- at Apr 08, 24, 02:23:20 AM
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Almighty Member 15546
- last active 2 months ago
macutayanne@yahoo.com wrote:
hi any news on my refund?
Hi,
As far as I can see from the casino rep's last post regarding your withdrawal the funds were sent to the bank and the casino can't control or speed up the process. You need to be patient and wait for the bank to transfer the funds to your account. There is nothing further we can do for you.
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- Replied by
- macutayanne@yahoo.com
- at Apr 08, 24, 06:38:08 PM
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Jr. Member 84
- last active 23 hours ago
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- Replied by
- macutayanne@yahoo.com
- at Apr 08, 24, 08:00:09 PM
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Jr. Member 84
- last active 23 hours ago
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- Replied by
- macutayanne@yahoo.com
- at Apr 08, 24, 08:00:22 PM
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Jr. Member 84
- last active 23 hours ago
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- Replied by
- macutayanne@yahoo.com
- at Apr 09, 24, 08:27:23 PM
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Jr. Member 84
- last active 23 hours ago
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- Replied by
- MelissaN
- at Apr 10, 24, 03:09:59 AM
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Almighty Member 15546
- last active 2 months ago
We chatted with the rep and he provided us with the proof of refund. However, it takes longer for the money to get to your account. It also depends on the bank. Please be patient and wait for your winnings. Please let us know as soon as you receive it.
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- Replied by
- macutayanne@yahoo.com
- at Apr 10, 24, 05:15:06 AM
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Jr. Member 84
- last active 23 hours ago
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- Replied by
- macutayanne@yahoo.com
- at Apr 10, 24, 07:33:14 AM
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Jr. Member 84
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- macutayanne@yahoo.com
- at Apr 10, 24, 07:33:47 AM
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Jr. Member 84
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- MelissaN
- at Apr 10, 24, 02:30:09 PM
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Almighty Member 15546
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- Replied by
- macutayanne@yahoo.com
- at Apr 10, 24, 04:49:38 PM
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Jr. Member 84
- last active 23 hours ago
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- Replied by
- macutayanne@yahoo.com
- at Apr 10, 24, 04:50:01 PM
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Jr. Member 84
- last active 23 hours ago
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- Replied by
- MelissaN
- at Apr 11, 24, 01:40:48 AM
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Almighty Member 15546
- last active 2 months ago
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- Replied by
- macutayanne@yahoo.com
- at Apr 11, 24, 03:58:11 AM
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Jr. Member 84
- last active 23 hours ago
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- Replied by
- macutayanne@yahoo.com
- at Apr 12, 24, 09:19:13 PM
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Jr. Member 84
- last active 23 hours ago
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- Replied by
- macutayanne@yahoo.com
- at Apr 14, 24, 05:08:38 AM
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Jr. Member 84
- last active 23 hours ago
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- Replied by
- macutayanne@yahoo.com
- at Apr 15, 24, 06:06:16 PM
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Jr. Member 84
- last active 23 hours ago
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- Replied by
- MelissaN
- at Apr 16, 24, 02:25:25 AM
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Almighty Member 15546
- last active 2 months ago
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- Replied by
- macutayanne@yahoo.com
- at Apr 16, 24, 04:42:09 AM
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Jr. Member 84
- last active 23 hours ago
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- Replied by
- macutayanne@yahoo.com
- at Apr 17, 24, 09:39:57 AM
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Jr. Member 84
- last active 23 hours ago
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- Replied by
- Adriana CP
- at Apr 17, 24, 04:35:42 PM
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Newbie 10
- last active 3 months ago
Reached out just a little while ago because I didn't see any notification that there was a response early on and then was out of contact for 3/4 days. My apologies. I'm still getting the run-around regarding payment though. I can see it in transactions as approved but it gets extended every time I ask because they want a new BTC address. Consequently I can't withdraw from anywhere else because they require a new address each time for security and I was told by the rep that I had to keep it at that one address for at least a week which to me sounds like I won't see the withdrawal for at least that long and I don't understand why?
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- Replied by
- Adriana CP
- at Apr 17, 24, 05:42:39 PM
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Newbie 10
- last active 3 months ago
To add to this I just spoke with a rep after waiting in a queue for over an hour. I was told two nights ago 24 hours then yesterday ANOTHER 24 hours and now it's still got to be approved since it's past time to receive but it's already been approved I can see it in my transactions. I asked if they could just please send it so this can be overwith because I'm not in a real happy place right now and I got this reply:
"Unfortunately not, Adriana. It has to be submitted for approval again and then it's 7 to 10 to business days before it's actually sent." Why am I punished because they can't meet the time frame?
This is UNREAL. I REALLY hope enough people read this to save themselves the stress.
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- Replied by
- MelissaN
- at Apr 18, 24, 02:45:34 AM
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Almighty Member 15546
- last active 2 months ago
Hi Adriana CP,
Sorry to hear that. Please note that this group of brands has longer withdrawal time. Please private message me your casino username so we can notify the casino rep and ask to look into your case.
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- Replied by
- Adriana CP
- at Apr 18, 24, 01:49:23 PM
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Newbie 10
- last active 3 months ago
I really need help. I see that there was a rep replying but when I search for raging Bull in the casino reps it says there's not one. Because I'm new to how this works and I was in the hospital for a few days I think I messed up my previous complaint. I never saw a response either so I'm assuming there's no notification via email. Sorry about that.
I'm at a loss for what to do with Raging Bull and please know it's a matter of principal now. We all work very hard for what we spend and this is not ok. I've been given the run-around since March 19th. I never would have even been acknowledged had I not reached out after hearing nothing for two weeks. They said I had no verification docs and then saw I had sent them two weeks earlier. So then I'm told 7 to 10 days to verify and after that 5 days to authorize payment. 5 to 7 to be exact. Then nothing and I had I reach out to support daily and if you have dealt with them you know that lately there's a LONG WAIT to talk to support.
I've attached the two emails I received and the one telling me it's on its way was on April 2. The one saying 5 to 7 was from today. I'm just tired of this and I'm tired because I'm at home recovering from a hospital stay and this is beyond ridiculous. It was supposed to be fun. They've ruined that and I'm sure not just for me.
Please help?
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- Replied by
- MelissaN
- at Apr 18, 24, 03:12:58 PM
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Almighty Member 15546
- last active 2 months ago
Hi Adriana CP,
You didn't send us your casino username so we couldn't notify the casino rep. We can see your username from one of the screenshots attached. The casino rep has been notified. Keep an eye on this topic.
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- Replied by
- Adriana CP
- at Apr 18, 24, 03:15:16 PM
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Newbie 10
- last active 3 months ago
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- Replied by
- macutayanne@yahoo.com
- at Apr 18, 24, 03:28:03 PM
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Jr. Member 84
- last active 23 hours ago
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- Replied by
- macutayanne@yahoo.com
- at Apr 18, 24, 03:28:30 PM
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Jr. Member 84
- last active 23 hours ago
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- Replied by
- Adriana CP
- at Apr 18, 24, 08:03:01 PM
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Newbie 10
- last active 3 months ago
Quick update I just had a deposit come through for 100. I'm still missing the second manager approved deposit from the attached photo. And I hope HOPE that nobody comes back and says oh there was a bonus or anything like that attached because I did have two pending withdrawals before, each 100 that I was VERY cautious to speak with reps about so I did everything just right because there were bonuses involved as well as deposits in between. I made sure of it. I know how casinos work. I don't mean to come across as a jerk I just don't want to get cheated or jerked around like so many have. I'm still baffled that this casino even functions because I don't know anyone who would return after encountering the withdrawal nightmare.
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- Replied by
- MelissaN
- at Apr 19, 24, 01:27:00 AM
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Almighty Member 15546
- last active 2 months ago
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- Replied by
- Nickhelp
- at Apr 19, 24, 10:07:49 AM
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Casino Rep 242
- last active 15 days ago
Greetings all,
I had the opportunity to review the situation and the win in question stems from free spins with a maximum cashout value of $100, this amount has been paid as mentioned and unfortunately in this particular case there is nothing further to be done. As clarification a manager withdrawal is non-cashable funds being removed from the closed system which can only be done at a managerial level, thus the term. I'm afraid it is not an approval for withdrawal it is only a notification within the system that the funds have been removed. I wish I could be of more assistance however in this case the withdrawal has been paid in full per the terms and conditions of the casino and the free bonus itself..
Best wishes,
Nick and Raging Bull
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- Replied by
- Adriana CP
- at Apr 19, 24, 03:15:41 PM
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Newbie 10
- last active 3 months ago
Well that's a bummer because it wasn't one coupon played and Max withdrawal exceed and I'm bummed that I didn't keep my conversations because it was your support staff who told me that I didn't have to wait to keep playing I could make a deposit and then use another coupon after that deposit and then just cancel the withdrawal and reinitiate the withdrawal and that the trail of deposits between anything I used would show up and that would be sufficient so in this instance either I was lied to or you won't make good on it and it's a way to take money from people which I see the casino does quite often and I'm extremely disappointed. I understand you say there's nothing to be done but on my end I intend to be very vocal as I don't feel like you deserve ANYONE'S money when you display these kind of tactics and I can assure you I understand the process. I've never had a problem with Ignition or Mbit and I work as a project manager and analyst so it isn't a situation where I don't understand. I understand clearly that what your casino does is pull the wool over people's eyes and then use tactics to manipulate information to your benefit. I'm going to leave current reviews everywhere possible.
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- Replied by
- Adriana CP
- at Apr 19, 24, 03:22:56 PM
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Newbie 10
- last active 3 months ago
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- Replied by
- Adriana CP
- at Apr 19, 24, 03:23:57 PM
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Newbie 10
- last active 3 months ago
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- Replied by
- Adriana CP
- at Apr 19, 24, 03:26:27 PM
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Newbie 10
- last active 3 months ago
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- Replied by
- macutayanne@yahoo.com
- at Apr 21, 24, 05:58:48 AM
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Jr. Member 84
- last active 23 hours ago
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- Replied by
- mcayer73
- at Apr 22, 24, 10:56:24 PM
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Newbie 1
- last active 3 months ago
Nick i have been waiting patiently for my payout from Raging Bull Slots. No matter what i give them for bank,bitcoin they have a reason to tell me that wont work. I requested a check payout and they all went silent. It is completely unfair to accept peoples money and when they win they are refused payout. The web is full of complaints for non payments. I dont understand how a company can conduct such buisness. Its sad. So how can you help me?
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- Replied by
- MelissaN
- at Apr 23, 24, 04:32:35 AM
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Almighty Member 15546
- last active 2 months ago
Adriana CP wrote:
The other thing you should do is tell your cs reps not to tell anyone that it's ok to stack withdrawal requests as long as equal deposits show and in my case more than that because unless you do that so you can use it to your advantage to keep people's money.
The casino rep advised us that you have multiple consecutive free chips so he can't do anything about it.
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- Replied by
- macutayanne@yahoo.com
- at Apr 24, 24, 03:57:46 PM
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Jr. Member 84
- last active 23 hours ago
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- Replied by
- Jarad Thomas
- at Apr 24, 24, 06:03:39 PM
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Newbie 1
- last active 3 months ago
Hello, on April 10th, 2024 I initiated a transaction of approximately $30 worth of Ethereum to fund my Raging Bull Slots account. However, despite the transaction being completed on the blockchain, the funds have not been credited to my account yet.
I have contacted support by email and received a case #153874177
Could you please look into this matter and provide me with an update on the status of my transaction? I would greatly appreciate any assistance you can offer in resolving this issue promptly.
Username: 5Dllrs
For your reference, here are the details of the transaction:
- Transaction ID: 0xf7aab402aed0da301382cc0e07610e8d8c19ce205f3ffbfb6983d5c099f3e6ff
- Amount: 0.0090436 ETH
- Time of Transaction: Apr-11-2024 01:39:11 AM +UTC
Thank you for your attention to this matter. I look forward to hearing from you soon and having this matter resolved.
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- Replied by
- Bixy
- at Apr 25, 24, 01:36:49 AM
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Moderator 4281
- last active 6 hours ago
Hi Jarad Thomas,
Sorry to hear you had an issue with the Ethereum transaction at Raging Bull Slots.
We will notify the casino representative and let you know once we receive any feedback.
Keep you posted.
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