Limitless Casino Support and Complaints Thread

Hello James Heusser,

Could you please send us your Limitless Casino username or ID via private message? If anything has changed regarding your case, do let us know. 

Hello James Heusser,

We will close this complaint due to inactivity of the submitter.

Seem like the rep hasn't been on here for month, and my verification still haven't approve yet

Hello Sau Dip,

Can you please provide us with your casino username/id via private message, so we can try to reach out to the casino representative to find out more about your verification process?

Thanks.

Hello Sau Dip,

Thanks for providing us with your casino credentials.

We will reach out to casino representative to inquire about your case.

Keep you posted!

Happy holidays.

Thank you for trying to reaching out rep.

Hello Sau Dip,

We have reached out to casino again, but considering it is a holiday season, expect a delay in response.

Keep you posted.

Hello Sau Dip,

We have sent the reminder to the casino again.

Keep you posted.

Thank you, it's been verified.

Hello Sau Dip,

Glad to hear that!

We will mark this complaint as Resolved.

Happy holidays!

So I am a player who deposited ALL year long. I logged into support to ask whether or not Limitless casino has, or planned to have, an end of the year ndb for their depositing players, with tomorrow being New Years Eve and all. Being as it is the depositing players keep them in business and with jobs. Now, Bob, Summer and Tanya all told me I personally did not have any free bonus available on my account. To which I replied to all three of them, okay thank you. But I would like a reply to my actual question. Bob and Summer both disconnected the chat as I attempted to respond to them. Tanya disconnected the chat when I posed the question again and stated that I'm inquiring, not just for myself, but for all depositors. She stated that information cannot be provided. And when and if a player is eligible they'd be informed by email. I understand monthly and daily promotions, that absolutely is the case. However, I'm asking if a bonus that is specifically for the end of the YEAR, which has one singular occurrence, exists. Do the depositors money suddenly not matter after depositing all year? Is our money not worth enough to provide an answer to that simple question? By three different agents? The service was piss poor, at best. Absolutely pitiful. It's evident that player loyalty is not of any consequence to the casino. I cannot imagine a player who has deposited 20k or more. There's no kind of thank you for patronizing the casino consistently ALL year? There usually is with MOST casinos. There's usually something. But nothing. HMMMM. All I can say is I appreciate the blatant display of disregard for the dollars that pay you. Again, I understand that my account isn't eligible at this time because I used 2 free spin bonus after my deposit, that's okay with me. But NOTHING after depositing all year long?!!! Oh....okay. And then for the agents to just disconnect and be rude?! Depositors are the reason any of then have a job. Learn to treat people with common courtesy, professionalism and some type of loyalty. 

Hello Songbird1781,

First of all, welcome to LCB! Glad to have you here. 

Can you please send us your casino username/id via private message so we can reach out to the casino representative and inquire about your case?

Thanks!

Considering it is Sunday and the holiday season, expect a delay in response.

Happy New Year!

Limitless and pacific asinine are constantly sending out promos for free spins and will not honor them. Very disappointing! 

Hello Songbird1781,

We will be closing this complaint due to the inactivity of the submitter.

Hello snb6448,

As previously stated in your complaint, you will not receive any further promotions for which you are ineligible.

Please do not post these comments in response to other players' complaints.

Thanks for your understanding.

I am waiting for my account to be verified for over a week now and receive no responses except for the generic email response telling me wait

Sorry to hear that Randall. Please private message me your casino username. We are going to check why your account hasn't been verified. 

Hi Randall Dale,

We are still waiting for your account details. Could you please private message them to me so we can notify the casino about your issue and try to sort it out? 

I have posted on Limitless' page, I have endlessly emailed and tried to live chat with them and have got no response. I am still waiting for verification and at this point I'm pretty sure it's not going to happen. Save yourself the headache. 

Hello Randall Dale,

Can you please send us your casino username/id via private message so we can reach out to the casino representative and inquire about your case?

Thanks!

Hello Randall Dale,

We will close this complaint due to the inactivity of the submitter.

Well I'd like to let people know because what I learned at limitless casino that better have a steady hand and a big phone and nothing happened the moment you hit active on your free spins. Because they don't give you much of a space between cancel and play which they probably should but if anything goes wrong there you get to cancel they tell you your s*** out of luck and that is ridiculous especially the people who have played with for a while and have spent decent money that they've lost like are you kidding me sorry but we can't do nothing so what can you do if you cannot fix free spins like that sounds like the simplest thing to possibly do for a player. I'm really starting to see how in person casinos are actually way better than online that would never happen at an in-person casino they would never allow that online casinos they just take advantage of people way too often plus everybody agrees the games do not act the same not even close I play enough to see patterns never have I seen anything like on the casinos and I used to like limitless casino until they pulled that anybody else pulls that on me I'm not going to mess with them either because I feel like it's very disrespectful and kind of just way to make a player not want to come there anymore they can't give  anything else for that mistake there's no supervisors there that could do something like you have no control over your casino it's all ran by a computer that makes everything happen and says what happens I'm so confused by this and actually very frustrated I don't want to play somewheres and lose my money or I don't see them have my back sorry that I rented like this but I want people to know that happens so be careful that's not a good feeling when you're all excited and then that happens and you reach out to them and they say sorry nothing we can do very discouraging and frustrating have a blessed day everybody

Any other casinos not fix mistakes?

Hello iloveslots23,

First of all welcome to LCB! Glad to have you here. 

Please see here the list of casinos where you can test your luck! You will see ratings, reviews, and all other important data about casinos.

Hope this was helpful.

P.S. Keep in mind that our site is geo-targeted, so you will see only casinos where you can play.

If you are interested in bonuses, here are some links you may find useful: Here you will see the list of Casinos that have Free Spin Bonuses: https://lcb.org/bonuses/free-spin Following this link you will be provided with a list of Casinos that are offering No Deposit Bonuses: https://lcb.org/bonuses/no-deposit No Deposit Codes are updated daily and can be found here: https://lcb.org/bonuses/no-deposit-codes In this link you will see our Exclusive No Deposit Bonuses only for LCB members: https://lcb.org/onlinecasinobonusforum/exclusive-no-deposit-casino-bonuses

Regards,

Limitlesscasino.com is not paying my 53$ winnings I deposited 20$ got the bonus and then played through the rollover requirements and I submitted my documents for review 5 days ago and I get nothing but the run around, they aren't going to pay it's starting to become obvious. Do not go to this website they are fraudulent 

Hello Bellesbestbet,

First of all welcome to LCB! Glad to have you here. 

Can you please send us your casino username/id via private message so we can reach out to the casino representative and inquire about your case?

Thanks!

Hello Bellesbestbet,

We are still waiting for your casino credentials.

Can you please send us your casino username/id via private message?

Hello Bellesbestbet,

We will close this complaint due to the inactivity of the submitter.

if i havent deposited any money but i played like 25 free spins and got all the play through now i have won 70.dollars can i withdrtawl it

Do not deposit here! 

Hello gailcliff,

Please contact their live chat agents or send an email to support(at)limitlesscasino.com to find out if you are eligible for withdrawal.

Regards,

Hello Tellie0011,

As per the casino's T&C, if you have used the sign-up bonus, you are not eligible for other sign-up bonus promotion.

Free spins are obviously another sign-up promotion; you are not eligible for both.

We advise you to always read the casino's T&C before depositing any funds.

Regards,

So I went to limitless casino today apparently made my way over to the cashier's area to make a deposit $10. I typed in $10 in the text field and I pressed enter as soon as I did. They gave me a ticket with a Bitcoin address and a bitcoin amount. I promptly copied and pasted both and placed them into my big one wallet and promptly sent them to the requested address with the requested amount. They have a minimum of $10. I paid 13 to them. Supposedly only seven got sent to him and they refused to give me my money back or put the money on the game. They left me high and dry after a lot of back and forth. They said that they would make an exception if I made another deposit of $10. I said f*** you. I said put my mother f****** money on the goddamn f****** game you c********** I need some help with these c********** don't ever play here. These guys are s*** holes. I'm dealing with them for a past few days. First it took forever to get verified after I had won a decent amount. Thus losing all my money waiting on these dumbasses and then they couldn't even make it. And I have made a few deposits with them that went through and you think they would want to keep somebody who makes deposits. But no, they don't. They don't give a f*** what happens to your money and they don't give a f*** about you so f*** them here's a couple PDF so you can read our little f****** chat

Hello Joseph Caruso,

First of all, welcome to LCB! Glad to have you here. 

Can you please send us your casino username/id via private message so we can reach out to the casino representative and inquire about your case?

Thanks!

Hello Joseph Caruso,

Please note that Limitless Casino has a very clearly presented minimum deposit limit of $10.00. 

When depositing, any transaction fees that might occur are covered by the user. When withdrawing your winnings, all transaction fees are covered by the Casino. This is clearly stated in our Terms & Conditions to which you have agreed upon joining. 
In accordance with the Terms & Conditions, the Casino is not obliged to accept your deposit given that it is below the minimum allowed amount. It is only by goodwill of the Casino, that your invalid deposit can be accepted should you proceed and make a valid one. 
We will also like to take the opportunity to politely ask you to be kind and not use profound language on this website or on our website as well. We will always try to do our best and make sure that all players are satisfied with the service received. 

Thank you for your understanding.

Kind Regards,

Limitless Casino Management

Hello Joseph Caruso,

Considering the casino representative's response, we will mark this complaint as Resolved.

Thanks for your understanding.

Which was???

It's not solved I want my money back from them there evil lying fucking scum who don't give a shit about customer service

Send my money back then you thieves 

You are lying thieves you say you care about customers wel I'm a fucking depositing customer but you don't give a shit about my satisfaction or customer experience you will rot for this you won't send my cash back or put it on the game that's so low of you guys that was my last bit of money and I chose your establishment to place my funds and you totally disregarded the sanctity of customer and business your foul seriously you have a chance to do the right thing and you refuse cause your scum

What is this????????  This is bull shit you can't credit my account 1 time for your mistake you guys need to fix this this is not right

Hello Joseph Caruso,

Please do not use that language when writing on the forum.

When depositing, any transaction fees that might occur are covered by the user. When withdrawing your winnings, all transaction fees are covered by the Casino. This is clearly stated in their Terms & Conditions to which you have agreed upon joining. 

I have also been trying to verification done , my email is berent.****@gmail.com, I also get nothing but computer robot replies can u please help me get verification at limitless it's very aggravating because doesn't need to be verified because going to use Bitcoin, also I've uploaded and emailed verification images n everything to limitless n I can't even get a confirmation that was received n I've sent at 15-20 times 

Hello Berent13,

First of all, welcome to LCB! Glad to have you here. 

We will reach out to the casino representative and inquire about your case.

Thanks for sharing your casino credentials with us.

Keep you posted.

Hello Berent13,

We hope that all is well.

Please note that we have reached out to our Fraud & Risk Department and we are happy to inform you that your account has been fully verified!

To finalize your first withdrawal, please contact our Customer Service and you will receive further instructions.

Thank you for choosing Limitless Casino and Congratulations on your win!

Kind Regards,

Limitless Casino Management

Hello Berent13,

As soon as you confirm the casino representative's response, we will mark this complaint as Resolved. 

Regards,

Hello Berent13,

We will close this complaint and consider it Resolved.

Hi,can I get some help with verification?

Thanks

Hello Sweettamepe,

Can you please send us your casino username/id via private message so we can reach out to the casino representative and inquire about your case?

Hi,

I did. Thanks,!

Hello Sweettamepe,

Thanks for sharing your casino credentials with us!

We will reach out to a casino representative to inquire about your case.

Keep you posted.