An open forum is a place of many wonders. Instant access to a never-ending influx of opinions, jokes, tips, chit-chat, good-natured discussions and yes...even quarrels.
Our very own LCB forum goes many wonderful years back - an enormous repository of discourse on subjects we love, fond memories that are safely stored and available for gamers and everyone else to enjoy and to learn from daily.
And though we read many interesting tales...
..once in a while, you'll come across a truly heartening story about an honest player AND and honest casino come to a quick, and mutually satisfying resolution of (dare we say) a very delicate situation.
What's this about:
Well, our member quball, based in the USA, got a shock of every gambler's life this November! He woke up to a LARGE sum of money peering out quizzically out of his Bitcoin wallet - courtesy of FairGo Casino.
So? - you might ask.
Trouble is - he NEVER won this prize in the first place, and was quite puzzled as to the origins of it! We'll tell you right now - it was a mistake on the part of the operator (insert sad and disappointed emoji)
And...
...you know what he did? Gave it all back!
There's more - the site was touched by this player's virtuous conduct, and being regretful about the incident, they TOO gave him something in return. They do live up to their name - fair is always the way to play.
We thought you might want to hear more about this unlikely event from quiball himself, who, being a great guy, agreed to an interview with us!
Keep Reading!
Must have been a real shocker to see a $ 8,657.00 US deposit AND a $120.15 AUS withdrawal materialize out of nowhere right into your Bitcoin wallet! What went through your mind at that moment? Was it the hesitant ''What to do, what to do...', or the good honest ''Nah, I'm sending this money back to whomever it belongs''?
It was about 6:30am I was just getting out bed when my phone buzzed me with a new text that was from my blockchain wallet. So I logged on to my wallet and sure enough, someone had just made a deposit of $8,657.00 US. A few minutes later I received an e-mail from Fairgo Casino that they just processed my Bitcoin withdrawal for 120.15 AUS. But no deposit for that amount.
So after I had my coffee I checked my wallet again but still no deposit from Fairgo. I then sent an e-mail to them asking if they could confirm that my Bitcoin withdrawal was processed for $120.15 AUS. and they did confirm that they did sent 120.15 AUS to my wallet. At that point, I knew the money was from them because it was the same address that I requested the withdrawal with ( I use a new address each time I request a withdrawal).
So no I never gave it a second thought about returning it. My only thought was "How Long Will It Take Them To Discover Their Error And Come Looking For Their $8500 Overpayment" !!!!
Fair Go sent you an email the day after, to inform you the payment was made due to technical error, to request the return of the difference in BTC paid, and to apologize for any inconvenience caused. What a blunder on the part of the casino, don't you think? Has this ever happened to you before?
No, never had that happen before. It was obvious someone made a mistake and I sure hope they did not get Fired over it!!!
Clear conscience is the softest pillow - yes or no?
Absolutely
In the topic where you posted about the incident, LCB'ers expressed a desire to see Fair Go make it up to you somehow - a nice bonus, or even a thank you card. And they did - what a nice gesture! Did you like their gift of gratuity?
Yes, they sent a very nice gift from Gift Tree that held 3 Bottles of Napa Valley Wine and a large assortment of treats. It will be perfect for Thanksgiving at our family dinner!! Also attached was a very nice thank you note.
Why choose Fair Go Casino as your gaming hub? What do you like about the place?
They are one of several RTG's that I play at that have a high RTP (97.5% or higher) on slots and video poker (99% plus). I can also count on getting paid in 3 days. (not weekends).
Is online gaming one of your favorite pastimes? How would you describe yourself as a gamer, and what kind of games do you prefer?
Yes, along with playing poker online. I am 64 years old and retired with plenty of time on my hands to fill. I prefer Video Poker but enjoy playing slots where the RTP ( return to player) is acceptable.
How long have you been a member of LCB? What do you like best about the portal? Is there something you think would improve the overall experience for your fellow members?
I've been a member for about a year and a half. I like the news section and casino reviews from other players also the casino rep. section. Also the help I got from MelissaA in collecting funds from a rogue casino group ( I think we all know who they are without saying any names).
I really like the portal the way it is.
Being a US-based player, what are your thoughts about the ongoing online gambling debate, promising new regulations that will hopefully bring some positive changes for the local market and online gambling community in the country? How do you get by, considering the current climate is not very welcoming to internet wagering in general?
Its not something that I give a second thought to because Bitcoin is accepted by all poker rooms and casinos that I play at. Without bitcoin I doubt very much if I would be playing.
As always - would you kindly give a tip or a word of advice to LCB'ers on how to get the most of their gaming exploits? What works for you to keep the sparks flying, the passion alive, and the bankroll nice and plump? :)
About the only advice, I could give is read the casino reviews and search online for a casino's RTP before investing your money and time in any of them!!
There you go, folks! Trustworthy players and casinos make the online gaming community a nice place to be, do they?
Thank you quball for taking the time to share your story with LCB, on the forums, and in this interview. And of course, thank you both quball and FairGo Casino for doing the RIGHT thing!
Mistakes happen, but we shouldn't hold a grudge when they're inadvertent, and there's sense in both parties to try and resolve the matter the civilized way.
And what about you, dear members? Would you do the same?
Jtbisel11
2 months ago
Kudos to quball for that! I have to say I'm impressed with your integrity. Seems that is hard to find in people any more. I'm still really confused on how you make that mistake as the sender though....all is well that ends well I suppose...
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penderhippy
3 months ago
Wow I can honestly say without a shadow of a doubt that I would of handled that situation quite differently lol.
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mustanggirl
7 months ago
this article totally asounded me. that is awesome to have a casino care enough to reward the honest guy. You don't see that very much most people just complain about diferent casinos but, now and again you see something like this and it changes your attitude.
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AshleySexton
9 months ago
Woah! This article blew my mind! I tried to picture myself randomly waking up to an unknown deposit n the amount the player received. I couldn't even do that. HA! It really is nice though to see there still are good and honest people in this world! Fair - Go Casino is literally in this players debt. I bet they truly are...
Woah! This article blew my mind! I tried to picture myself randomly waking up to an unknown deposit n the amount the player received. I couldn't even do that. HA! It really is nice though to see there still are good and honest people in this world! Fair - Go Casino is literally in this players debt. I bet they truly are grateful it happened to be deposited into the particular owners account considering the alternative!
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seanze65
1 year ago
That’s insane I would not give no 8k back that’s a come up that would help me out so flipping much like straight change things for me so I feel like I’d have a hell of a time just giving back that much money after the casino made a blunder but I guess the dude probably had plenty of money and didn’t really need it that...
That’s insane I would not give no 8k back that’s a come up that would help me out so flipping much like straight change things for me so I feel like I’d have a hell of a time just giving back that much money after the casino made a blunder but I guess the dude probably had plenty of money and didn’t really need it that bad but good on you the casino have u a shitty bonus tho for real like pay that man some money for actually doing the right thing and giving back that money for realllllll thhhoooook!!!!!!
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Lccoop42
1 year ago
Absolutely it always pays to do the right thing
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RustyTheShark
3 years ago
Wow, now that right there is some stellar customer service, it's nice to see that they acknowledged his honesty and kindness and the situation. It's really nice to know that there are some classy casinos out there unfortunately I'm restricted by country from most of them but I'll have to take a peek and see if I can play...
Wow, now that right there is some stellar customer service, it's nice to see that they acknowledged his honesty and kindness and the situation. It's really nice to know that there are some classy casinos out there unfortunately I'm restricted by country from most of them but I'll have to take a peek and see if I can play here, very cool!
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notorious_rocky17
3 years ago
Yikes I can't say that I would make the same decision because I'd probably be looking at it in a way that the casino takes my money so I'll take theirs but good on him to see it as it was someone else's money who has won and that deserves it. We need a lot more people in this world like this guy
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r-ann.byrne
3 years ago
that's an awesome story , I hope the operator did not loose their job. anyway good for you man I am not sure how many people would have been so thoughtful and caring.
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COSMICLOL
3 years ago
This is a good story. heartwarming and reaffirming mostly. What an honest player. And the casino... wow... talk about cheap and nasty. I can't believe he did not receive a sum of money for his honesty. Think about it... he gave back $8000... if they had given him $4000 thank you they would still be up $4000 they would have...
This is a good story. heartwarming and reaffirming mostly. What an honest player. And the casino... wow... talk about cheap and nasty. I can't believe he did not receive a sum of money for his honesty. Think about it... he gave back $8000... if they had given him $4000 thank you they would still be up $4000 they would have lost due to their mistake if he hadn't been so honest... I would hope that the thank you card contained a cheque or SOMETHING.
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Jesse Sears
3 years ago
That is cool that he gave it back, and nice of the casino to give him those gifts. He is also probably set with that casinos marketing department in terms of getting some juicy bonuses.
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riddick
3 years ago
as english is not my mother tongue: did I get it right that he gave back 8500 $ that were already on his wallet? and what the casino did was sending him three bottles of wine, some treats and a thank-you-note? no "finders fee", no cash, not even a bonus? PARDON?!? I´m quite sure the note was VERY nice. this is (by far)...
as english is not my mother tongue: did I get it right that he gave back 8500 $ that were already on his wallet? and what the casino did was sending him three bottles of wine, some treats and a thank-you-note? no "finders fee", no cash, not even a bonus? PARDON?!? I´m quite sure the note was VERY nice. this is (by far) the biggest evidence of incapacity I´ve ever heard of. to reward an honest man that is one of a kind with a such a cheap gesture that have no equal. without words... I´ll close my account there.
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Vanenhox
4 years ago
When people and/or business entities act out of their personal integrity in their dealings with one another things just go more smoothly. I could imagine this situation becoming very ugly if the player had tried to take advantage of the error instead of acting out of honesty. The response of the casino was also quite gracious...
When people and/or business entities act out of their personal integrity in their dealings with one another things just go more smoothly. I could imagine this situation becoming very ugly if the player had tried to take advantage of the error instead of acting out of honesty. The response of the casino was also quite gracious in terms of the way they expressed their thanks for his honesty.
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BELLESDADDY
4 years ago
Wow It really is a good story. It’s honestly what this world needs a lot more of, and I like to sit here and think that I would do the same thing but I know deep down there’s no way. $8000 shows up in my account and I most likely cashing that in
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Gemma Stack
4 years ago
all in all a good outcome
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laurentr3865
5 years ago
I like this story, it could be a legend or a tale... Moral of this story: it's good to be good. So I like it even if, obviously and unfortunately, the world is not like this. But the player and the casino were both great here. Thank you LCB for these players stories and interviews which are really interesting to read.
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allister1
5 years ago
I get alot of email's from FairGo and I always wondered if they were one of the good casino;s or not I guess I know now that they are. But im with a couple of the other members I honestly don't know if I would have voluntarily gave it back or not, if they came looking for it I would but to inform them upfront pretty honest...
I get alot of email's from FairGo and I always wondered if they were one of the good casino;s or not I guess I know now that they are. But im with a couple of the other members I honestly don't know if I would have voluntarily gave it back or not, if they came looking for it I would but to inform them upfront pretty honest fellow there.
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nirvana
5 years ago
it is a class act indeed but in all honesty I would be too tempted
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COSMICLOL
5 years ago
wow thats an amazing story... surely fair go could have comped him 10% of what he returned as a finders fee or something... that would have been the fairer go rather than wine. what a legend though... dont get many people like that these days.
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bhodesia
5 years ago
I dont think i would be able to give it back
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