理由もなくアカウントが凍結されました。いくつかの書類を提出した後、現在アカウントに有効なボーナスがあるにもかかわらず、確認が繰り返し延期されました。ボーナスと私のお金がキャンセルされるようにわざと待たされています。絶対にお勧めできませんし、完全に疑わしいです。
//// 更新: 状況全体を更新したいと思います。私のケースは、Askgamblers によって調査されましたが、非常に有能で非常に迅速な従業員が常に対応し、状況全体に非常に責任を持ってプロフェッショナルな対応をしてくれました。彼らの声明によると、私は賞金全額を受け取ることになります。これが事実であれば、前述の否定的な点とは別に、苦情中に常に対応してくれた従業員のおかげで、カジノについて非常に肯定的に報告することもできます。
Account is frozen for no reason. After submitting several documents, the verification is repeatedly postponed even though there is currently an active bonus on the account. I am being deliberately kept waiting so that the bonus and my money are canceled. Absolutely not to be recommended and completely dubious.
//// Update: I want to update the whole situation. My case was reviewed by Askgamblers with a very, very competent and very fast employee who responded at all times and took extremely responsible and professional care of the entire situation. According to their statement, I will receive my entire winnings. If this turns out to be the case, apart from the aforementioned negative points I mentioned earlier, I can now also report very positively about the casino, thanks in large part to the employee who was always available to me during my complaint.
Account wird ohne Grund eingefroren. Nach einreichen von mehreren Unterlagen wird die Verifikation immer wieder nach hinten verschoben obwohl derzeit ein aktiver Bonus auf dem Account ist. Ich werde absichtlich hingehalten damit der Bonus und mein Geld gecancelt wird. Absolut nicht weiterzuempfehlen und komplett unseriös.
//// Update: I want to update the whole situation. My case was reviewed by Askgamblers with a very, very competent and very fast employee who responded at all times and took extremely responsible and professional care of the entire situation. According to their statement, I will receive my entire winnings. If this turns out to be the case, apart from the aforementioned negative points I mentioned earlier, I can now also report very positively about the casino, thanks in large part to the employee who was always available to me during my complaint.
