Payz レビュー

137  まあまあ
TrustScore 5段階評価の3

3.0

カテゴリ―:支払いサービス

レビューを書く

企業動向全て見る

レビュー3.0

合計 137


並び替え:


5つ星のうち5の評価

迅速丁寧

暫く利用していなくて書類の再提出の際、迅速に対応していただき感心しました。
入金も早くとても助かっています。

体験日: 2024年9月19日

Payz からの回答

Hi! Thank you for your review! We are glad to hear that you have enjoyed using Payz!


5つ星のうち5の評価

日本語も対応してて便利

日本語も対応してて便利。
入金の時にトラブルがあった時も時間はかかったけど何回も丁寧に対応してくれました。
因みに英語でやり取りできるなら、もっと早く対応できると言われたので、英語でやり取りしたら一瞬で解決しました 笑

体験日: 2023年11月28日

Payz からの回答

Hi! Thank you for sharing your thoughts! We are glad to hear that you have enjoyed using Payz!


5つ星のうち1の評価

Too many errors to use

Too many errors to use
Fees are too high and I doubt I'll ever use it again.

体験日: 2024年4月05日

Payz からの回答

Hi! Thank you for taking the time to share your feedback, it is highly appreciated as it helps us to improve the platform! We are sorry to hear that your experience with Payz has not left you as satisfied as expected.

Please be informed that all of the applicable fees are visible on our Fees&Limits page: https://payz.com/account-fees-and-limits/ Also, you can check the fees for each deposit option under the "Deposit funds" section.
We strive to offer fair and competitive pricing and offer as many different options as possible, therefore we'd like to thank you for your input as it helps us to provide better services.

We have reached out to you via Trustpilot to gather additional information regarding the mentioned errors, as we could not locate your account based on this review.


5つ星のうち5の評価

日本人で日本語なのに

日本人で日本語なのに、的確で早い対応にビックリしましたと同時にキチンとしているなぁと思いました。

体験日: 2024年4月09日

Payz からの回答

Hi! Thank you for sharing your thoughts and for your kind words! We are glad to hear that our services have left you satisfied.


5つ星のうち3の評価

安心はあります

まだ出金したことがないのでわからないですが良いサービスであることを願います今後ともよろしくお願いします

体験日: 2023年9月22日

Payz からの回答

Hi! Thank you for your review! We are glad to see that you chose Payz! Hopefully, quality of the services provided will leave you satisfied!


5つ星のうち2の評価

日本での出金

日本からの利用者だが、高速現地送金オプションがなくなり、非常に使いづらくなった。

体験日: 2024年4月12日

Payz からの回答

Hi! Thank you for taking your time to share your experience! We are sorry to hear the unavailability of the withdrawal option in question has left you unsatisfied.

Sadly, one of the bank withdrawal options offered in your country of residence is currently not available, though we are continuously working towards being able to provide you with more options. We are happy however to offer you two other bank withdrawal options that further remain fully available in your country of residence.

We are deeply sorry for the inconveniences caused by the preferred bank withdrawal no longer being available. We are very thankful to you though for sharing your thoughts as it helps us to improve our services.


5つ星のうち5の評価

入金の事

3回入金されない時があったが
サポートに連絡したら、すぐに対応してくれた

体験日: 2024年4月12日

Payz からの回答

Hi! Thank you for leaving a review about your experiences with our platform! In case you ever experience any issues with your transactions, please do not hesitate to contact us via email at customersupport@payz.com in order to be assisted by our 24/7 Customer Support team as our aim is to resolve any issues as soon as possible.


5つ星のうち1の評価

銀行振り込みが5%から7%に上がり取引をしずらくなりました

銀行振り込みが5%から7%に上がり取引をしずらくなりました。

体験日: 2024年4月11日

Payz からの回答

Hi! Thank you for taking your time to share your experience with Payz, we highly appreciate it, as it helps us to improve our platform! We are sorry to hear that the transaction fee has left you unsatisfied.

Sadly, one of the bank deposit options offered in your country of residence is currently not available, though we are continuously working towards being able to provide you with more transaction options.

We strive to offer fair and competitive pricing, thus we'd like to thank you for your input as it helps us to provide better services.


5つ星のうち5の評価

迅速な対応で助かります

迅速な対応で助かります。
今後もよろしくお願いします

体験日: 2024年4月12日

Payz からの回答

Hi! Thank you for leaving your feedback! Please let us affirm we strive to answer our customers' queries via email as soon as possible, though generally not later than within 24h.

Should you have any suggestions or require an assistance, please feel free to contact our 24/7 Customer Support Team via email at customersupport@payz.com anytime.


5つ星のうち2の評価

入金の種類が少ない

入金の種類が少ない
電子ウォレットを増やしてほしい

体験日: 2024年4月12日

Payz からの回答

Hi! Thank you for taking your time to share your feedback! We are sorry to hear that the range of deposit options has left you unsatisfied.

Sadly, one of the bank deposit options offered in your country of residence is currently not available, though we are continuously working towards being able to provide you with more deposit options. The other deposit options though further remain fully available to you.

We are always looking for new ways how to improve and expand the range of service to our customers. We are thus very thankful to you for sharing your thoughts as it helps us to improve.


5つ星のうち4の評価

送金スピード

送金がすぐに反映されて、ノーストレスです。

体験日: 2023年10月05日

Payz からの回答

Hi! Thank you for sharing your experience! We are glad to see that you have enjoyed using our platform!


5つ星のうち1の評価

Payz からの回答

Hi! Thank you for taking your time to let us know your thoughts, it is highly appreciated, as it helps us to improve our platform! We are sorry to hear that your experience with Payz has not left you as satisfied as expected.

We would like to take this opportunity to advise you that our 24/7 Customer Support Team is aiming to reply to our customers' queries as fast and efficient as possible, namely, within 2 business days. However, reply time frame may depend on the load.

Unfortunately, we could not locate your account upon the information provided in your review. We have reached out to you via Trustpilot requesting your account details, so we could look into the issue further.


5つ星のうち1の評価

送金が出来ない

送金が出来ない。
理由なく却下される。

体験日: 2023年12月26日

Payz からの回答

Hi! Thank you for taking the time to let us know your thoughts, it is highly appreciated, as it helps us to improve the platform! We are sorry to hear that your experience with Payz has not been the most fortunate.

Unfortunately, we could not locate your Payz account upon the information you provided us with in your review, therefore, we have reached you via Trustpilot for your account details.

In addition, please be advised that you may contact our 24/7 Customer Support Team via email customersupport@payz.com anytime, should you require any assistance, as we are always ready to help!


5つ星のうち5の評価

取引関係

いろいろ使えるから便利

体験日: 2024年4月11日

Payz からの回答

Hi! Thank you for taking your time to leave a review! We are happy to hear that our services have left you satisfied.

すべての言語のレビューを表示 (137件のレビュー)