Customer service excellence

Customer service is a facility made for the customers to enjoy the services before and after the purchase. The main motive of the customer service is to provide all services to the customer; their priority concern is to satisfy their customers.

As a studio owner, your customer service is an essential part of your business. Keeping dancers and dance parents happy is not always easy but it is crucial. Luckily, expert Misty Lown has 3 keys to follow for excellent customer service.

The customer experience has emerged as the single most important aspect in achieving success for companies across all industries, according to a new study released by ForeSee. At the end of 2013, there were more mobile devices on Earth than people, the study shows. The business challenge is to increase the velocity of growth through: Customer Retention

Historically, customer service excellence was reserved for luxury brand experiences only. Now, it's an almost unconscious expectation of consumers. Every

Customer Service Week themes, ideas, and resources for the celebration of the international customer service week.

Do you know how your business is doing? No, not how you think it’s doing, but how it’s really doing, according to everyone who does business with you every day?

Download the high quality printable PDF at: www.christopherspenn.com/2012/02/great-customer-service-i...

Live agent assistance tends to be required at pivotal moments in the customer journey. Therefore, it is critical that customer service professionals are able to assist customers quickly and effectively. However, there are a host of reasons why service staff can come unglued, with the customer experience suffering as a result. This infographic from Provide Support examines 15 of the most common reasons that customer service professionals fail to deliver the service standards expected. [Click…