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Dynamic incentive effects of relative performance pay: A field experiment

Author

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  • Delfgaauw, Josse
  • Dur, Robert
  • Non, Arjan
  • Verbeke, Willem
Abstract
We conduct a field experiment among 189 stores of a retail chain to study dynamic incentive effects of relative performance pay. Employees in the randomly selected treatment stores could win a bonus by outperforming three comparable stores from the control group over the course of four weeks. Treatment stores received weekly feedback on relative performance. Control stores were kept unaware of their involvement, so that their performance generates exogenous variation in the relative performance of the treatment stores. As predicted by theory, we find that treatment stores that lag far behind do not respond to the incentives, while the responsiveness of treatment stores close to winning a bonus increases in relative performance. On average, the introduction of the relative performance pay scheme does not lead to higher performance.

Suggested Citation

  • Delfgaauw, Josse & Dur, Robert & Non, Arjan & Verbeke, Willem, 2014. "Dynamic incentive effects of relative performance pay: A field experiment," Labour Economics, Elsevier, vol. 28(C), pages 1-13.
    • Handle: RePEc:eee:labeco:v:28:y:2014:i:c:p:1-13
    DOI: 10.1016/j.labeco.2014.02.003
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    Cited by:

    1. Josse Delfgaauw & Robert Dur & Arjan Non & Willem Verbeke, 2015. "The Effects of Prize Spread and Noise in Elimination Tournaments: A Natural Field Experiment," Journal of Labor Economics, University of Chicago Press, vol. 33(3), pages 521-569.
    2. Guido Friebel & Matthias Heinz & Miriam Krueger & Nikolay Zubanov, 2017. "Team Incentives and Performance: Evidence from a Retail Chain," American Economic Review, American Economic Association, vol. 107(8), pages 2168-2203, August.
    3. Florian Hett & Felix Schmidt, 2018. "Pushing Through or Slacking Off? Heterogeneity on the Reaction to Rank Feedback," Working Papers 1806, Gutenberg School of Management and Economics, Johannes Gutenberg-Universität Mainz.
    4. Greer K. Gosnell & John A. List & Robert Metcalfe, 2016. "A New Approach to an Age-Old Problem: Solving Externalities by Incenting Workers Directly," NBER Working Papers 22316, National Bureau of Economic Research, Inc.
    5. Gjedrem, William Gilje & Rege, Mari, 2017. "The effect of less autonomy on performance in retail: Evidence from a quasi-natural field experiment," Journal of Economic Behavior & Organization, Elsevier, vol. 136(C), pages 76-90.
    6. Zafer Akın & Emin Karagözoğlu, 2017. "The Role of Goals and Feedback in Incentivizing Performance," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 38(2), pages 193-211, March.
    7. Butschek, Sebastian & González Amor, Roberto & Kampkötter, Patrick & Sliwka, Dirk, 2022. "Motivating gig workers – evidence from a field experiment," Labour Economics, Elsevier, vol. 75(C).
    8. Mario Lackner & Michael Weichselbaumer, 2021. "Can barely winning lead to losing? Evidence for a substantial gender gap in psychological momentum," Economics working papers 2021-19, Department of Economics, Johannes Kepler University Linz, Austria.
    9. Bogaard, Hein & Svejnar, Jan, 2018. "Incentive pay and performance: Insider econometrics in a multi-unit firm," Labour Economics, Elsevier, vol. 54(C), pages 100-115.
    10. Raymond, C. & Shvets, J., 2022. "Rank vs Money: Evidence from Managers," Cambridge Working Papers in Economics 2256, Faculty of Economics, University of Cambridge.
    11. Delfgaauw, Josse & Dur, Robert & Non, Arjan & Verbeke, Willem, 2014. "Dynamic incentive effects of relative performance pay: A field experiment," Labour Economics, Elsevier, vol. 28(C), pages 1-13.
    12. Benistant, Julien & Galeotti, Fabio & Villeval, Marie Claire, 2021. "The Distinct Impact of Information and Incentives on Cheating," IZA Discussion Papers 14014, Institute of Labor Economics (IZA).
    13. Kathrin Manthei & Dirk Sliwka & Timo Vogelsang, 2021. "Performance Pay and Prior Learning—Evidence from a Retail Chain," Management Science, INFORMS, vol. 67(11), pages 6998-7022, November.
    14. Josse (J.) Delfgaauw & Robert (A.J.) Dur & Michiel Souverijn, 2017. "Team Incentives, Task Assignment, and Performance: A Field Experiment," Tinbergen Institute Discussion Papers 17-090/VII, Tinbergen Institute.
    15. Josse Delfgaauw & Robert Dur & Oke Onemu & Joeri Sol, 2022. "Team Incentives, Social Cohesion, and Performance: A Natural Field Experiment," Management Science, INFORMS, vol. 68(1), pages 230-256, January.
    16. Johannes Abeler & David Huffman & Collin Raymond & David B. Huffman, 2023. "Incentive Complexity, Bounded Rationality and Effort Provision," CESifo Working Paper Series 10541, CESifo.
    17. Selay Sahan & Euan Phimister, 2022. "Worker Incentives in the Banking Industry," Journal of Financial Services Research, Springer;Western Finance Association, vol. 61(2), pages 259-284, April.
    18. Mantilla, Cesar & Rincón, Ferley, 2022. "Mobility and productivity in a dual labor market: an experiment," OSF Preprints 5as84, Center for Open Science.
    19. Hendrik Sonnabend, 2020. "On discouraging environments in team contests: Evidence from top‐level beach volleyball," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 41(6), pages 986-997, September.
    20. Baldauf, Markus & Mollner, Joshua, 2019. "Pedaling peers: The effect of targets on performance," Journal of Economic Behavior & Organization, Elsevier, vol. 167(C), pages 90-103.
    21. Sebastian Goerg & Sebastian Kube, 2012. "Goals (th)at Work – Goals, Monetary Incentives, and Workers’ Performance," Discussion Paper Series of the Max Planck Institute for Research on Collective Goods 2012_19, Max Planck Institute for Research on Collective Goods.
    22. Abeler, Johannes & Huffman, David B. & Raymond, Collin, 2023. "Incentive Complexity, Bounded Rationality and Effort Provision," IZA Discussion Papers 16284, Institute of Labor Economics (IZA).
    23. Lackner, Mario & Weichselbaumer, Michael, 2023. "Can barely winning lead to losing? Gender and past performance," Journal of Economic Behavior & Organization, Elsevier, vol. 208(C), pages 258-274.
    24. Robert J. Niewoehner & Bradley R. Staats, 2022. "Focusing Provider Attention: An Empirical Examination of Incentives and Feedback in Flu Vaccinations," Management Science, INFORMS, vol. 68(5), pages 3680-3702, May.
    25. Manthei, Kathrin & Sliwka, Dirk & Vogelsang, Timo, 2018. "Performance Pay and Prior Learning: Evidence from a Retail Chain," IZA Discussion Papers 11859, Institute of Labor Economics (IZA).

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    More about this item

    Keywords

    Dynamic incentives; Relative performance pay; Field experiment;
    All these keywords.

    JEL classification:

    • C93 - Mathematical and Quantitative Methods - - Design of Experiments - - - Field Experiments
    • M52 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Compensation and Compensation Methods and Their Effects

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