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Importance of Measures of Past Performance: Empirical Evidence on Quality of e†Service Providers

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  • Rajiv D. Banker
  • Iny Hwang
Abstract
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Suggested Citation

  • Rajiv D. Banker & Iny Hwang, 2008. "Importance of Measures of Past Performance: Empirical Evidence on Quality of e†Service Providers," Contemporary Accounting Research, John Wiley & Sons, vol. 25(2), pages 307-337, June.
  • Handle: RePEc:wly:coacre:v:25:y:2008:i:2:p:307-337
    DOI: 10.1506/car.25.2.1
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    Cited by:

    1. Pei‐Yu Chen & Paul Pavlou & Shinyi Wu & Yang Yang, 2021. "Attracting High‐Quality Contestants to Contest in the Context of Crowdsourcing Contest Platform," Production and Operations Management, Production and Operations Management Society, vol. 30(6), pages 1751-1771, June.
    2. Irfan Kanat & Yili Hong & T. S. Raghu, 2018. "Surviving in Global Online Labor Markets for IT Services: A Geo-Economic Analysis," Information Systems Research, INFORMS, vol. 29(4), pages 893-909, December.
    3. Marios Kokkodis, 2021. "Dynamic, Multidimensional, and Skillset-Specific Reputation Systems for Online Work," Information Systems Research, INFORMS, vol. 32(3), pages 688-712, September.
    4. Yili Hong & Chong (Alex) Wang & Paul A. Pavlou, 2016. "Comparing Open and Sealed Bid Auctions: Evidence from Online Labor Markets," Information Systems Research, INFORMS, vol. 27(1), pages 49-69, March.
    5. Gordon Burtch & Yili Hong & Senthil Kumar, 2021. "When Does Dispute Resolution Substitute for a Reputation System? Empirical Evidence from a Service Procurement Platform," Production and Operations Management, Production and Operations Management Society, vol. 30(6), pages 1565-1582, June.
    6. Yili Hong & Paul A. Pavlou, 2017. "On Buyer Selection of Service Providers in Online Outsourcing Platforms for IT Services," Information Systems Research, INFORMS, vol. 28(3), pages 547-562, September.
    7. Marios Kokkodis & Panagiotis G. Ipeirotis, 2021. "Demand-Aware Career Path Recommendations: A Reinforcement Learning Approach," Management Science, INFORMS, vol. 67(7), pages 4362-4383, July.
    8. Kevin Yili Hong & Alex Chong Wang & Paul A. Pavlou, 2013. "How does Bid Visibility Matter in Buyer-Determined Auctions? Comparing Open and Sealed Bid Auctions in Online Labor Markets," Working Papers 13-05, NET Institute.

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