Does Health Information Exchange Improve Long-Term Care Service Quality? Evidence from the Panel Data Analysis of the U.S. Long-term Care Facilities
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Date
2023-01-03
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5713
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This paper examines the impact of health information exchange (HIE) on the service quality of long-term care (LTC) facilities based on a five-year period (2013-2017) panel data of the U.S. LTC facilities. Our results show a reverse impact of the HIE adoption on the readmission rate of LTC facilities. The readmission rate of an LTC facility with an operational HIE is reduced by 2% on average as compared to the rate of a facility without operational HIE. We also estimate the heterogeneous effect of HIE by two innovative healthcare ITs (EHR and Telemedicine). We find that the applications of EHR and Telemedicine in LTC facilities are still at a very early stage. Our findings empirically demonstrate the importance of promoting effective data exchange in LTC facilities as well as improving the use of EHR and Telemedicine to increase the value that HIE can create.
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Digital Transformations of Business Operations, healthcare it, information technology, long-term care, nursing homes, service quality
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11
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Proceedings of the 56th Hawaii International Conference on System Sciences
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Attribution-NonCommercial-NoDerivatives 4.0 International
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