This paper examines the effects of macroeconomic stability on financial development in the West A... more This paper examines the effects of macroeconomic stability on financial development in the West African region. Macroeconomic stability is measured based on five Maastricht Criteria’s variables namely inflation rate, real exchange rate, government debt, fiscal deficit and real interest rate. The study employs dynamic models on the panel data. We find that macroeconomic stability has significant effects on financial development in the region. Specifically, inflation rate, real exchange rate and fiscal deficit have negative effects, while the effects of government debt and real interest rate are positive. The implication of this study is that macroeconomic stability variables are determinants of financial development. Hence, developing economies should strive to achieve macroeconomic stability in order to drive financial development, with a view to achieving sustainable economic development.
George Town World Heritage Site in Penang, Malaysia is well-endowed with creative and cultural re... more George Town World Heritage Site in Penang, Malaysia is well-endowed with creative and cultural resources, and has recently witnessed a rise in relevant activities. This study examines how 'innovation culture' is inculcated and embedded within two local organisations with distinct approaches to innovation. We adapted the measurements of entrepreneurship orientation constructs (innovativeness, risk-taking, pro-activeness), and conducted semi-structured interviews and archival study on the organisations and their networks. We documented the linkages in their value chains to understand the resulting social networks and whether such network fosters the incubation of an innovation cluster for the local creative and cultural sectors.
Editors: Professor Dr Hooi Hooi Lean and Professor Dr Jin Hooi Chan
Deadlines
- Abstracts Submi... more Editors: Professor Dr Hooi Hooi Lean and Professor Dr Jin Hooi Chan
Deadlines - Abstracts Submissions: October 1, 2023 (100-150 words, 5-10 keywords, list of authors with full name, affiliations, addresses, email addresses, telephone numbers) - Full Chapter Submissions: March 1, 2024 (around 8,000 words with 5-10 tables/figures) - Reviews and revisions: March - July 2024 - Final Chapter Submissions: November 1, 2024 - Projected Publication: May 2025
We seek proposals for chapters in an edited volume on the energy and economic sustainability challenges that developing and emerging nations encounter in the face of net zero agenda. While the world is pursuing low carbon emissions and renewables technology adoption, the developing economies, in specific, are vulnerable to the aftermaths of external shocks as well as structural change in the global economy, such as high energy prices and costs volatilities, high dependence on imported energy, the lack of sustainable financial supports, technologies, and skilled labours.
For emerging economies to follow suit with the global dedication to decarbonisation, many of them require support from the developed nations, be it financial or technological. Furthermore, it is also crucial for developing economies to figure out effective ways to manage energy resources and institutions while striving towards green development. Hence, it is paramount to generate ideas and solutions to spot opportunities for emerging economies to fit into the global arena in the context of global sustainable pursuit.
This book attempts to address the above challenges from economics, finance, and management perspectives in the energy sector, in line with the global efforts to attain Sustainable Development Goals. Specifically, this book addresses Goal 7: Affordable and Clean Energy and Goal 13: Climate Action.
This book aims to investigate the underlying factors affecting carbon dioxide and explore the potential sustainable energy and examine the impacts of energy transition from the financial perspective to identify investment opportunities during this process. We invite chapters in the following four sections:
Part 1 - Energy Economics in Developing and Emerging Countries We seek chapters addressing energy economics topics - energy security, energy poverty, energy and environment, energy and development, energy and uncertainty, energy pricing and market structures.
Part 2 - Energy Finance in Developing and Emerging Countries We seek chapters addressing any of the topics on energy finance - performances on energy stocks, risk analysis on energy stocks, the dynamics of energy commodities, corporate governance on energy companies, and investment in green energy, net-zero, and carbon capture.
Part 3 - Energy Policies & Management in Developing and Emerging Countries We seek chapters addressing energy management and policy topics – demand side management and technology innovation, technology diffusion and adoption, policy innovation and big data, and innovation system and R&D. This book disseminates invaluable knowledge to policymakers on environmental degradation mitigation strategies and energy policies. Besides, it provides financial institutions and investors insights, particularly about the investment opportunities in renewables and energy price risks during the global energy shift. Finally, the book benefits the researchers and students by filling in the research gap and inspiring them about future potential research areas.
Before the Covid-19 pandemic, the creative industries were growing rapidly in George Town UNESCO ... more Before the Covid-19 pandemic, the creative industries were growing rapidly in George Town UNESCO World Heritage Site and beyond in Penang State. These industries have suffered substantially during the lockdown (MCO) but still have great potential. This concise brief provides a few critical strategic policy recommendations for the State Government. This is partly based on the research project conducted by the
International Journal of Contemporary Hospitality Management, 2022
Purpose:
Innovation through tradition (ITT) is an increasingly important area of research partic... more Purpose: Innovation through tradition (ITT) is an increasingly important area of research particularly in the creative and cultural industries. The purpose of this study is to develop a process framework of ITT for rural heritage bed and breakfast (B&B) sector and investigate the antecedents and challenges of ITT implementation.
Design/methodology/approach: Nine heritage Bed and Breakfast (B&Bs) displaying successful Innovation through tradition (ITT) in Songyang county in China were selected as the research site. Multiple cases of B&B were interviewed, and some observations were conducted. This study adopted the process-oriented reflexive critical incident technique to collect qualitative data and analysed it thematically.
Findings: Based on the findings, a five-phase innovation framework is proposed to demonstrate how ITT could be achieved in practice. These phases are idea generation, idea evaluation, initial implementation, continuing implementation, and sustaining improvement. Three key antecedents (experience corridors, networks, and institutional pressures) of ITT implementation were also identified.
Practical implications: This study has shown that rural heritage B&Bs can differentiate themselves from competition by the means of ITT. It proposes a process framework for this kind of innovation bringing to light the required steps, the antecedents, and key activities which the practitioners should pay great attention. It highlights the needs for continuing and sustaining innovations in long-term. Originality: This study proposes a novel five-phase process framework of ITT to encompass the innovation activities in heritage setting. For practitioners, this study recommends enhancing the sensing capability of local entrepreneurs through personal travel experience and establishing business networks as the key antecedents of a successful ITT under rural heritage setting.
Revitalising ASEAN Economies in a Post-COVID-19 World
This chapter analyses the impacts of the coronavirus pandemic on the Malaysian tourism industry. ... more This chapter analyses the impacts of the coronavirus pandemic on the Malaysian tourism industry. The discussion starts with general development of global tourism, followed by the drastic changes in Malaysian tourism and the economic conditions before and during the pandemic. With support of updated statistics, this chapter further presents the disastrous strikes on domestic tourism value chain, hotel lines, and the aviation industry. The relevant policy responses and post-pandemic tourism recovery are also discussed for better understanding of the vulnerable ecosystem. The chapter concludes that the recovery is progressive along UNWTO's Scenario 1 (before or by 2023) but subjected to domestic policy efficacy and global responses, especially the availability and affordability of vaccines. The chapter recommends proactive short-term
International Journal of Contemporary Hospitality Management, 2020
Purpose The paper aims to identify the emergent themes of hotel guests’ satisfaction, to compare ... more Purpose The paper aims to identify the emergent themes of hotel guests’ satisfaction, to compare the distribution of the attributes of the themes between Chinese and North American guests and to compare the importance of the themes for different satisfaction levels between Chinese and North American guests from a cross-cultural perspective. Design/methodology/approach By adopting Python (a computer language), the word-frequency method was used to identify emergent themes of hotel guests’ satisfaction. Topic modeling was adopted to compare the attributes distribution of each theme and the features of satisfaction between Chinese and North American guests. Findings First, three themes were identified including functionality, staff and price. Functionality can be further categorized into five subthemes, namely, room, travel, food, environment and hotel facility. Second, the distribution of the attributes of the themes between Chinese and North American guests was compared from a cross-...
Tourism research has marched into the big data arena and brought remarkable developments. Despite... more Tourism research has marched into the big data arena and brought remarkable developments. Despite the promising role of big data and increasing volume of research, it is worth noting that current big data research in the tourism and hospitality field is rather vague or insufficient, particularly from the perspectives of its philosophical grounding, methodological approaches, and implications. This article aims to provide a comprehensive review of big data research from the tourism and hospitality literature. A content analysis of 146 big-data-related articles identifies the research and methodological trends in these fields. The findings reveal that big data have expanded the scope of tourism research. It offers useful and practical knowledge for destination, hotel, revenue, and reputation management. However, big data research is rather limited in methodologies, and there is a need for more solid theoretical and philosophical footings for significant knowledge generation.
Abstract This research examines the roles of an arts hub in George Town, Malaysia, a UNESCO World... more Abstract This research examines the roles of an arts hub in George Town, Malaysia, a UNESCO World Heritage Site. Operating largely as a social enterprise, it has fostered links between the local cultural sector, international arts actors, local communities, and tourists. But this innovative approach does encounter some challenges. This research employed a structured questionnaire and in-depth interviews with key persons, to understand the adopted management strategies and innovation practices. The arts hub has converted a derelict bus depot into an arts space serving both artists and local communities. This place-making effort has gained international acclaims for its innovations and community engagement. But it is a “meanwhile” space, precarious in nature due to land development threats as it is located at the edge of the old city centre, just outside of the world heritage site regulated zone. It also faces challenges in financial sustainability; further innovation in its business model is warranted particularly in revenue model innovation and partnership-building with the public sector and the tourism industry. The organisation is the focal point of an extended international and local art community in a mini-entrepreneurial ecosystem. It survives by finding innovative ways, taking some risks to obtain resources, retain and nurture talent, and reach out to the community. The research helps to provide a greater understanding of the potential roles and challenges faced by innovative social enterprises in the cultural and creative sector worldwide.
Indigenous tourism could be a mixed blessing with multi-faceted complexity of diverse issues rang... more Indigenous tourism could be a mixed blessing with multi-faceted complexity of diverse issues ranging from socio-economic benefits to those of political rights. It could also determine the sustainability of the surrounding natural environment and Indigenous cultural heritage. While self-determination is to be respected and hegemony of any kind is to be resisted, social and economy development in the Indigenous communities require supports, knowledge and networks with the wider society. This chapter offers two case-studies of entrepreneurial endeavours in Indigenous communities in Asia where there are attempts to develop their socio-economic status under their own terms, while conserving their own cultural heritage (self-gentrification), in response to gentrification pressure (as well as opportunities) coming from tourism development and associated modernisation. The first case examines the intentions to engage in entrepreneurial activities in tourism sector and the efforts to improve...
International Journal of Contemporary Hospitality Management, 2021
Purpose This study aims to propose a comprehensive causal model to examine the relationships betw... more Purpose This study aims to propose a comprehensive causal model to examine the relationships between customer experience and four key factors in brand building, i.e., brand loyalty, brand trust, brand affect and brand involvement. The dimensionality of customer experience in full-service hotel is also particularly examined in relation to brand building. Design/methodology/approach Three steps of data collection were used: interviews of 50 customers on their experiences of staying full-service hotels, a small survey of 176 hotel guests to establish the measurement scale of customer experience and a major survey of 732 hotel customers in ten major Chinese cities to test the model of brand loyalty. Findings Customers’ experiences with full-service hotels are proposed to be categorized into functional, affective and social. There is a chain effect from customer experience to brand trust and to brand affect and then to brand loyalty. The brand involvement does moderate relationships betw...
International Journal of Hospitality Management, 2020
This study attempts to examine travel motivations from a hybrid cultural perspective in the conte... more This study attempts to examine travel motivations from a hybrid cultural perspective in the context of Chinese niche hotels. Using an in-depth netnographic methodology, the paper analyzed 659 online reviews on 12 niche hotels from 6 travel websites to identify the motivations of Chinese independent travelers’ hotel selection. The research findings revealed that travelers’ motivations include the following: attractive environment, quality, uniqueness, spiritual well being, traditional architecture, family togetherness, foreign style offerings and service, luxury amenities, and entertainment. These motivations can be classified into modern Chinese cultural motivations, traditional Chinese cultural motivations and foreign cultural motivations. The study identifies the characteristics of the market segment of Chinese independent travelers and offers valuable insights into the role of this emergent travel group. Theoretical implications Management implications are discussed, and marketing suggestions are made to better understand what attracts this growing market segment in China.
International Journal of Contemporary Hospitality Management, 2020
Purpose The paper aims to identify the emergent themes of hotel guests’ satisfaction, to compare ... more Purpose The paper aims to identify the emergent themes of hotel guests’ satisfaction, to compare the distribution of the attributes of the themes between Chinese and North American guests and to compare the importance of the themes for different satisfaction levels between Chinese and North American guests from a cross-cultural perspective. Design/methodology/approach By adopting Python (a computer language), the word-frequency method was used to identify emergent themes of hotel guests’ satisfaction. Topic modeling was adopted to compare the attributes distribution of each theme and the features of satisfaction between Chinese and North American guests. Findings First, three themes were identified including functionality, staff and price. Functionality can be further categorized into five subthemes, namely, room, travel, food, environment and hotel facility. Second, the distribution of the attributes of the themes between Chinese and North American guests was compared from a cross-...
PurposeFocusing on the supply side of peer-to-peer (P2P) accommodation service sector, this study... more PurposeFocusing on the supply side of peer-to-peer (P2P) accommodation service sector, this study identifies the emerging types of micro-enterprise operators in the growing Chinese market, and investigate their respective operational risks and coping strategies.Design/methodology/approachA qualitative study was adopted to explore the micro-enterprise in peer-to-peer accommodation in China. Twenty semi-structured interviews were conducted to explore the operators' behaviors in the service sector.FindingsBased on the types of property ownership and forms of interaction, four groups of operators were identified, i.e. hospitable sharers, remote sharers, roommates and butlers. This study uncovers their operational risk factors (safety, cost, legal and social, psychological) and respective coping strategies.Originality/valueMost prior studies on P2P accommodation sector are conducted from the demand side about customer behaviors. This study not only enhances the understanding of the h...
Purpose The purpose of this paper is to examine pre-entry resources and capabilities (R&Cs) of de... more Purpose The purpose of this paper is to examine pre-entry resources and capabilities (R&Cs) of de alio and de novo entrants in an emerging industry. Then, the authors investigate how entrants modify their firm boundaries, after entering a new industry, to acquire the R&Cs deemed critical to be competitive and survive in the industry. Design/methodology/approach The analysis uses the global biofuel industry as a case study. The authors use multiple sets of data, including primary data collected from semi-structured interviews with industry stakeholders and experts across major biofuel-producing countries as well as quantitative data from industry reports. Findings Firms typically deploy two successive strategies in order to survive and grow. First, they extend vertical boundaries to capitalize on their own pre-entry R&Cs. Then they move quickly to acquire new R&Cs, which are classified as critical in the value chain of the industry. A new taxonomy of pre-entry R&Cs is proposed to dis...
This paper examines the effects of macroeconomic stability on financial development in the West A... more This paper examines the effects of macroeconomic stability on financial development in the West African region. Macroeconomic stability is measured based on five Maastricht Criteria’s variables namely inflation rate, real exchange rate, government debt, fiscal deficit and real interest rate. The study employs dynamic models on the panel data. We find that macroeconomic stability has significant effects on financial development in the region. Specifically, inflation rate, real exchange rate and fiscal deficit have negative effects, while the effects of government debt and real interest rate are positive. The implication of this study is that macroeconomic stability variables are determinants of financial development. Hence, developing economies should strive to achieve macroeconomic stability in order to drive financial development, with a view to achieving sustainable economic development.
George Town World Heritage Site in Penang, Malaysia is well-endowed with creative and cultural re... more George Town World Heritage Site in Penang, Malaysia is well-endowed with creative and cultural resources, and has recently witnessed a rise in relevant activities. This study examines how 'innovation culture' is inculcated and embedded within two local organisations with distinct approaches to innovation. We adapted the measurements of entrepreneurship orientation constructs (innovativeness, risk-taking, pro-activeness), and conducted semi-structured interviews and archival study on the organisations and their networks. We documented the linkages in their value chains to understand the resulting social networks and whether such network fosters the incubation of an innovation cluster for the local creative and cultural sectors.
Editors: Professor Dr Hooi Hooi Lean and Professor Dr Jin Hooi Chan
Deadlines
- Abstracts Submi... more Editors: Professor Dr Hooi Hooi Lean and Professor Dr Jin Hooi Chan
Deadlines - Abstracts Submissions: October 1, 2023 (100-150 words, 5-10 keywords, list of authors with full name, affiliations, addresses, email addresses, telephone numbers) - Full Chapter Submissions: March 1, 2024 (around 8,000 words with 5-10 tables/figures) - Reviews and revisions: March - July 2024 - Final Chapter Submissions: November 1, 2024 - Projected Publication: May 2025
We seek proposals for chapters in an edited volume on the energy and economic sustainability challenges that developing and emerging nations encounter in the face of net zero agenda. While the world is pursuing low carbon emissions and renewables technology adoption, the developing economies, in specific, are vulnerable to the aftermaths of external shocks as well as structural change in the global economy, such as high energy prices and costs volatilities, high dependence on imported energy, the lack of sustainable financial supports, technologies, and skilled labours.
For emerging economies to follow suit with the global dedication to decarbonisation, many of them require support from the developed nations, be it financial or technological. Furthermore, it is also crucial for developing economies to figure out effective ways to manage energy resources and institutions while striving towards green development. Hence, it is paramount to generate ideas and solutions to spot opportunities for emerging economies to fit into the global arena in the context of global sustainable pursuit.
This book attempts to address the above challenges from economics, finance, and management perspectives in the energy sector, in line with the global efforts to attain Sustainable Development Goals. Specifically, this book addresses Goal 7: Affordable and Clean Energy and Goal 13: Climate Action.
This book aims to investigate the underlying factors affecting carbon dioxide and explore the potential sustainable energy and examine the impacts of energy transition from the financial perspective to identify investment opportunities during this process. We invite chapters in the following four sections:
Part 1 - Energy Economics in Developing and Emerging Countries We seek chapters addressing energy economics topics - energy security, energy poverty, energy and environment, energy and development, energy and uncertainty, energy pricing and market structures.
Part 2 - Energy Finance in Developing and Emerging Countries We seek chapters addressing any of the topics on energy finance - performances on energy stocks, risk analysis on energy stocks, the dynamics of energy commodities, corporate governance on energy companies, and investment in green energy, net-zero, and carbon capture.
Part 3 - Energy Policies & Management in Developing and Emerging Countries We seek chapters addressing energy management and policy topics – demand side management and technology innovation, technology diffusion and adoption, policy innovation and big data, and innovation system and R&D. This book disseminates invaluable knowledge to policymakers on environmental degradation mitigation strategies and energy policies. Besides, it provides financial institutions and investors insights, particularly about the investment opportunities in renewables and energy price risks during the global energy shift. Finally, the book benefits the researchers and students by filling in the research gap and inspiring them about future potential research areas.
Before the Covid-19 pandemic, the creative industries were growing rapidly in George Town UNESCO ... more Before the Covid-19 pandemic, the creative industries were growing rapidly in George Town UNESCO World Heritage Site and beyond in Penang State. These industries have suffered substantially during the lockdown (MCO) but still have great potential. This concise brief provides a few critical strategic policy recommendations for the State Government. This is partly based on the research project conducted by the
International Journal of Contemporary Hospitality Management, 2022
Purpose:
Innovation through tradition (ITT) is an increasingly important area of research partic... more Purpose: Innovation through tradition (ITT) is an increasingly important area of research particularly in the creative and cultural industries. The purpose of this study is to develop a process framework of ITT for rural heritage bed and breakfast (B&B) sector and investigate the antecedents and challenges of ITT implementation.
Design/methodology/approach: Nine heritage Bed and Breakfast (B&Bs) displaying successful Innovation through tradition (ITT) in Songyang county in China were selected as the research site. Multiple cases of B&B were interviewed, and some observations were conducted. This study adopted the process-oriented reflexive critical incident technique to collect qualitative data and analysed it thematically.
Findings: Based on the findings, a five-phase innovation framework is proposed to demonstrate how ITT could be achieved in practice. These phases are idea generation, idea evaluation, initial implementation, continuing implementation, and sustaining improvement. Three key antecedents (experience corridors, networks, and institutional pressures) of ITT implementation were also identified.
Practical implications: This study has shown that rural heritage B&Bs can differentiate themselves from competition by the means of ITT. It proposes a process framework for this kind of innovation bringing to light the required steps, the antecedents, and key activities which the practitioners should pay great attention. It highlights the needs for continuing and sustaining innovations in long-term. Originality: This study proposes a novel five-phase process framework of ITT to encompass the innovation activities in heritage setting. For practitioners, this study recommends enhancing the sensing capability of local entrepreneurs through personal travel experience and establishing business networks as the key antecedents of a successful ITT under rural heritage setting.
Revitalising ASEAN Economies in a Post-COVID-19 World
This chapter analyses the impacts of the coronavirus pandemic on the Malaysian tourism industry. ... more This chapter analyses the impacts of the coronavirus pandemic on the Malaysian tourism industry. The discussion starts with general development of global tourism, followed by the drastic changes in Malaysian tourism and the economic conditions before and during the pandemic. With support of updated statistics, this chapter further presents the disastrous strikes on domestic tourism value chain, hotel lines, and the aviation industry. The relevant policy responses and post-pandemic tourism recovery are also discussed for better understanding of the vulnerable ecosystem. The chapter concludes that the recovery is progressive along UNWTO's Scenario 1 (before or by 2023) but subjected to domestic policy efficacy and global responses, especially the availability and affordability of vaccines. The chapter recommends proactive short-term
International Journal of Contemporary Hospitality Management, 2020
Purpose The paper aims to identify the emergent themes of hotel guests’ satisfaction, to compare ... more Purpose The paper aims to identify the emergent themes of hotel guests’ satisfaction, to compare the distribution of the attributes of the themes between Chinese and North American guests and to compare the importance of the themes for different satisfaction levels between Chinese and North American guests from a cross-cultural perspective. Design/methodology/approach By adopting Python (a computer language), the word-frequency method was used to identify emergent themes of hotel guests’ satisfaction. Topic modeling was adopted to compare the attributes distribution of each theme and the features of satisfaction between Chinese and North American guests. Findings First, three themes were identified including functionality, staff and price. Functionality can be further categorized into five subthemes, namely, room, travel, food, environment and hotel facility. Second, the distribution of the attributes of the themes between Chinese and North American guests was compared from a cross-...
Tourism research has marched into the big data arena and brought remarkable developments. Despite... more Tourism research has marched into the big data arena and brought remarkable developments. Despite the promising role of big data and increasing volume of research, it is worth noting that current big data research in the tourism and hospitality field is rather vague or insufficient, particularly from the perspectives of its philosophical grounding, methodological approaches, and implications. This article aims to provide a comprehensive review of big data research from the tourism and hospitality literature. A content analysis of 146 big-data-related articles identifies the research and methodological trends in these fields. The findings reveal that big data have expanded the scope of tourism research. It offers useful and practical knowledge for destination, hotel, revenue, and reputation management. However, big data research is rather limited in methodologies, and there is a need for more solid theoretical and philosophical footings for significant knowledge generation.
Abstract This research examines the roles of an arts hub in George Town, Malaysia, a UNESCO World... more Abstract This research examines the roles of an arts hub in George Town, Malaysia, a UNESCO World Heritage Site. Operating largely as a social enterprise, it has fostered links between the local cultural sector, international arts actors, local communities, and tourists. But this innovative approach does encounter some challenges. This research employed a structured questionnaire and in-depth interviews with key persons, to understand the adopted management strategies and innovation practices. The arts hub has converted a derelict bus depot into an arts space serving both artists and local communities. This place-making effort has gained international acclaims for its innovations and community engagement. But it is a “meanwhile” space, precarious in nature due to land development threats as it is located at the edge of the old city centre, just outside of the world heritage site regulated zone. It also faces challenges in financial sustainability; further innovation in its business model is warranted particularly in revenue model innovation and partnership-building with the public sector and the tourism industry. The organisation is the focal point of an extended international and local art community in a mini-entrepreneurial ecosystem. It survives by finding innovative ways, taking some risks to obtain resources, retain and nurture talent, and reach out to the community. The research helps to provide a greater understanding of the potential roles and challenges faced by innovative social enterprises in the cultural and creative sector worldwide.
Indigenous tourism could be a mixed blessing with multi-faceted complexity of diverse issues rang... more Indigenous tourism could be a mixed blessing with multi-faceted complexity of diverse issues ranging from socio-economic benefits to those of political rights. It could also determine the sustainability of the surrounding natural environment and Indigenous cultural heritage. While self-determination is to be respected and hegemony of any kind is to be resisted, social and economy development in the Indigenous communities require supports, knowledge and networks with the wider society. This chapter offers two case-studies of entrepreneurial endeavours in Indigenous communities in Asia where there are attempts to develop their socio-economic status under their own terms, while conserving their own cultural heritage (self-gentrification), in response to gentrification pressure (as well as opportunities) coming from tourism development and associated modernisation. The first case examines the intentions to engage in entrepreneurial activities in tourism sector and the efforts to improve...
International Journal of Contemporary Hospitality Management, 2021
Purpose This study aims to propose a comprehensive causal model to examine the relationships betw... more Purpose This study aims to propose a comprehensive causal model to examine the relationships between customer experience and four key factors in brand building, i.e., brand loyalty, brand trust, brand affect and brand involvement. The dimensionality of customer experience in full-service hotel is also particularly examined in relation to brand building. Design/methodology/approach Three steps of data collection were used: interviews of 50 customers on their experiences of staying full-service hotels, a small survey of 176 hotel guests to establish the measurement scale of customer experience and a major survey of 732 hotel customers in ten major Chinese cities to test the model of brand loyalty. Findings Customers’ experiences with full-service hotels are proposed to be categorized into functional, affective and social. There is a chain effect from customer experience to brand trust and to brand affect and then to brand loyalty. The brand involvement does moderate relationships betw...
International Journal of Hospitality Management, 2020
This study attempts to examine travel motivations from a hybrid cultural perspective in the conte... more This study attempts to examine travel motivations from a hybrid cultural perspective in the context of Chinese niche hotels. Using an in-depth netnographic methodology, the paper analyzed 659 online reviews on 12 niche hotels from 6 travel websites to identify the motivations of Chinese independent travelers’ hotel selection. The research findings revealed that travelers’ motivations include the following: attractive environment, quality, uniqueness, spiritual well being, traditional architecture, family togetherness, foreign style offerings and service, luxury amenities, and entertainment. These motivations can be classified into modern Chinese cultural motivations, traditional Chinese cultural motivations and foreign cultural motivations. The study identifies the characteristics of the market segment of Chinese independent travelers and offers valuable insights into the role of this emergent travel group. Theoretical implications Management implications are discussed, and marketing suggestions are made to better understand what attracts this growing market segment in China.
International Journal of Contemporary Hospitality Management, 2020
Purpose The paper aims to identify the emergent themes of hotel guests’ satisfaction, to compare ... more Purpose The paper aims to identify the emergent themes of hotel guests’ satisfaction, to compare the distribution of the attributes of the themes between Chinese and North American guests and to compare the importance of the themes for different satisfaction levels between Chinese and North American guests from a cross-cultural perspective. Design/methodology/approach By adopting Python (a computer language), the word-frequency method was used to identify emergent themes of hotel guests’ satisfaction. Topic modeling was adopted to compare the attributes distribution of each theme and the features of satisfaction between Chinese and North American guests. Findings First, three themes were identified including functionality, staff and price. Functionality can be further categorized into five subthemes, namely, room, travel, food, environment and hotel facility. Second, the distribution of the attributes of the themes between Chinese and North American guests was compared from a cross-...
PurposeFocusing on the supply side of peer-to-peer (P2P) accommodation service sector, this study... more PurposeFocusing on the supply side of peer-to-peer (P2P) accommodation service sector, this study identifies the emerging types of micro-enterprise operators in the growing Chinese market, and investigate their respective operational risks and coping strategies.Design/methodology/approachA qualitative study was adopted to explore the micro-enterprise in peer-to-peer accommodation in China. Twenty semi-structured interviews were conducted to explore the operators' behaviors in the service sector.FindingsBased on the types of property ownership and forms of interaction, four groups of operators were identified, i.e. hospitable sharers, remote sharers, roommates and butlers. This study uncovers their operational risk factors (safety, cost, legal and social, psychological) and respective coping strategies.Originality/valueMost prior studies on P2P accommodation sector are conducted from the demand side about customer behaviors. This study not only enhances the understanding of the h...
Purpose The purpose of this paper is to examine pre-entry resources and capabilities (R&Cs) of de... more Purpose The purpose of this paper is to examine pre-entry resources and capabilities (R&Cs) of de alio and de novo entrants in an emerging industry. Then, the authors investigate how entrants modify their firm boundaries, after entering a new industry, to acquire the R&Cs deemed critical to be competitive and survive in the industry. Design/methodology/approach The analysis uses the global biofuel industry as a case study. The authors use multiple sets of data, including primary data collected from semi-structured interviews with industry stakeholders and experts across major biofuel-producing countries as well as quantitative data from industry reports. Findings Firms typically deploy two successive strategies in order to survive and grow. First, they extend vertical boundaries to capitalize on their own pre-entry R&Cs. Then they move quickly to acquire new R&Cs, which are classified as critical in the value chain of the industry. A new taxonomy of pre-entry R&Cs is proposed to dis...
This chapter analyses the impacts of the coronavirus pandemic on the Malaysian tourism industry. ... more This chapter analyses the impacts of the coronavirus pandemic on the Malaysian tourism industry. The discussion starts with general development of global tourism, followed by the drastic changes in Malaysian tourism and the economic conditions before and during the pandemic. With support of updated statistics, this chapter further presents the disastrous strikes on domestic tourism value chain, hotel lines, and the aviation industry. The relevant policy responses and post-pandemic tourism recovery are also discussed for better understanding of the vulnerable ecosystem. The chapter concludes that the recovery is progressive along UNWTO's Scenario 1 (before or by 2023) but subjected to domestic policy efficacy and global responses, especially the availability and affordability of vaccines. The chapter recommends proactive short-term
Indigenous Wellbeing and Enterprise Self-Determination and Sustainable Economic Development, 2020
Indigenous tourism could be a mixed blessing with a multi-faceted complexity of diverse issues ra... more Indigenous tourism could be a mixed blessing with a multi-faceted complexity of diverse issues ranging from socio-economic benefits to those of political rights. It could also determine the sustainability of the surrounding natural environment and Indigenous cultural heritage. While self-determination is to be respected and hegemony of any kind is to be resisted, social and economic development in the Indigenous communities requires support, knowledge and networks with the wider society. This chapter offers two case studies of entrepreneurial endeavors in Indigenous communities in Asia where there are attempts to develop their socio economic status on their own terms, while conserving their own cultural heritage (self-gentrification), in response to gentrification pressure (as well as opportunities) coming from tourism development and associated modernization. The first case examines the intentions to engage in entrepreneurial activities in the tourism sector and the efforts to improve capabilities and provide resources to the ethnic communities in the Honghe Hani Rice Terraces UNESCO Cultural Landscape World Heritage Site in Yunnan province, mainland China. The second case of the Chi-mei community in Taiwan offers some insights on successful collaborations of an Indigenous community with national museums to develop tourism economy and entrepreneurship while enhancing the appreciation and conservation of Indigenous heritage.
In June 2013, the Honghe Hani Rice Terraces in China were inscribed as a UNESCO World Cultural La... more In June 2013, the Honghe Hani Rice Terraces in China were inscribed as a UNESCO World Cultural Landscape in recognition of their breathtaking beauty and the centuries-long sustainable relationship between the environment and indigenous communities stewarded by unique cultural and religious practices. Based on intensive fieldwork, this chapter discusses the environmental issues currently facing the rice terraces and communities, and the possible effects and implications following the UNESCO inscription. The chapter provides a comprehensive review of the intertwined social, cultural and environmental factors within the site, including out-migration, tourism development and the role of government, sustainability, governance, and entrepreneurship of the local indigenous community. The chapter argues that tourism development and the subsequent World Heritage Site inscription have overwhelmingly brought important effects for local communities, particularly while local communities display an enormous amount of ingenuity in addressing existing challenges and adapting to new opportunities. The benefits of development should be more widely distributed among the communities. This chapter thus highlights the critical role of providing the indigenous community with access to resources such as knowledge, skills and finance to enable greater involvement and participation, while making the case for acknowledgement of the different forms of participation and ownership.
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Papers by JinHooi Chan
Deadlines
- Abstracts Submissions: October 1, 2023 (100-150 words, 5-10 keywords, list of authors with full name, affiliations, addresses, email addresses, telephone numbers)
- Full Chapter Submissions: March 1, 2024 (around 8,000 words with 5-10 tables/figures)
- Reviews and revisions: March - July 2024
- Final Chapter Submissions: November 1, 2024
- Projected Publication: May 2025
We seek proposals for chapters in an edited volume on the energy and economic sustainability challenges that developing and emerging nations encounter in the face of net zero agenda. While the world is pursuing low carbon emissions and renewables technology adoption, the developing economies, in specific, are vulnerable to the aftermaths of external shocks as well as structural change in the global economy, such as high energy prices and costs volatilities, high dependence on imported energy, the lack of sustainable financial supports, technologies, and skilled labours.
For emerging economies to follow suit with the global dedication to decarbonisation, many of them require support from the developed nations, be it financial or technological. Furthermore, it is also crucial for developing economies to figure out effective ways to manage energy resources and institutions while striving towards green development. Hence, it is paramount to generate ideas and solutions to spot opportunities for emerging economies to fit into the global arena in the context of global sustainable pursuit.
This book attempts to address the above challenges from economics, finance, and management perspectives in the energy sector, in line with the global efforts to attain Sustainable Development Goals. Specifically, this book addresses Goal 7: Affordable and Clean Energy and Goal 13: Climate Action.
This book aims to investigate the underlying factors affecting carbon dioxide and explore the potential sustainable energy and examine the impacts of energy transition from the financial perspective to identify investment opportunities during this process. We invite chapters in the following four sections:
Part 1 - Energy Economics in Developing and Emerging Countries
We seek chapters addressing energy economics topics - energy security, energy poverty, energy and environment, energy and development, energy and uncertainty, energy pricing and market structures.
Part 2 - Energy Finance in Developing and Emerging Countries
We seek chapters addressing any of the topics on energy finance - performances on energy stocks, risk analysis on energy stocks, the dynamics of energy commodities, corporate governance on energy companies, and investment in green energy, net-zero, and carbon capture.
Part 3 - Energy Policies & Management in Developing and Emerging Countries
We seek chapters addressing energy management and policy topics – demand side management and technology innovation, technology diffusion and adoption, policy innovation and big data, and innovation system and R&D.
This book disseminates invaluable knowledge to policymakers on environmental degradation mitigation strategies and energy policies. Besides, it provides financial institutions and investors insights, particularly about the investment opportunities in renewables and energy price risks during the global energy shift. Finally, the book benefits the researchers and students by filling in the research gap and inspiring them about future potential research areas.
Innovation through tradition (ITT) is an increasingly important area of research particularly in the creative and cultural industries. The purpose of this study is to develop a process framework of ITT for rural heritage bed and breakfast (B&B) sector and investigate the antecedents and challenges of ITT implementation.
Design/methodology/approach:
Nine heritage Bed and Breakfast (B&Bs) displaying successful Innovation through tradition (ITT) in Songyang county in China were selected as the research site. Multiple cases of B&B were interviewed, and some observations were conducted. This study adopted the process-oriented reflexive critical incident technique to collect qualitative data and analysed it thematically.
Findings:
Based on the findings, a five-phase innovation framework is proposed to
demonstrate how ITT could be achieved in practice. These phases are idea generation, idea evaluation, initial implementation, continuing implementation, and sustaining improvement. Three key antecedents (experience corridors, networks, and institutional pressures) of ITT implementation were also identified.
Practical implications:
This study has shown that rural heritage B&Bs can differentiate themselves from competition by the means of ITT. It proposes a process framework for this kind of innovation bringing to light the required steps, the antecedents, and key activities which the practitioners should pay great attention. It highlights the needs for continuing and sustaining innovations in long-term.
Originality: This study proposes a novel five-phase process framework of ITT to encompass the innovation activities in heritage setting. For practitioners, this study recommends enhancing the sensing capability of local entrepreneurs through personal travel experience and establishing business networks as the key antecedents of a successful ITT under rural heritage setting.
Deadlines
- Abstracts Submissions: October 1, 2023 (100-150 words, 5-10 keywords, list of authors with full name, affiliations, addresses, email addresses, telephone numbers)
- Full Chapter Submissions: March 1, 2024 (around 8,000 words with 5-10 tables/figures)
- Reviews and revisions: March - July 2024
- Final Chapter Submissions: November 1, 2024
- Projected Publication: May 2025
We seek proposals for chapters in an edited volume on the energy and economic sustainability challenges that developing and emerging nations encounter in the face of net zero agenda. While the world is pursuing low carbon emissions and renewables technology adoption, the developing economies, in specific, are vulnerable to the aftermaths of external shocks as well as structural change in the global economy, such as high energy prices and costs volatilities, high dependence on imported energy, the lack of sustainable financial supports, technologies, and skilled labours.
For emerging economies to follow suit with the global dedication to decarbonisation, many of them require support from the developed nations, be it financial or technological. Furthermore, it is also crucial for developing economies to figure out effective ways to manage energy resources and institutions while striving towards green development. Hence, it is paramount to generate ideas and solutions to spot opportunities for emerging economies to fit into the global arena in the context of global sustainable pursuit.
This book attempts to address the above challenges from economics, finance, and management perspectives in the energy sector, in line with the global efforts to attain Sustainable Development Goals. Specifically, this book addresses Goal 7: Affordable and Clean Energy and Goal 13: Climate Action.
This book aims to investigate the underlying factors affecting carbon dioxide and explore the potential sustainable energy and examine the impacts of energy transition from the financial perspective to identify investment opportunities during this process. We invite chapters in the following four sections:
Part 1 - Energy Economics in Developing and Emerging Countries
We seek chapters addressing energy economics topics - energy security, energy poverty, energy and environment, energy and development, energy and uncertainty, energy pricing and market structures.
Part 2 - Energy Finance in Developing and Emerging Countries
We seek chapters addressing any of the topics on energy finance - performances on energy stocks, risk analysis on energy stocks, the dynamics of energy commodities, corporate governance on energy companies, and investment in green energy, net-zero, and carbon capture.
Part 3 - Energy Policies & Management in Developing and Emerging Countries
We seek chapters addressing energy management and policy topics – demand side management and technology innovation, technology diffusion and adoption, policy innovation and big data, and innovation system and R&D.
This book disseminates invaluable knowledge to policymakers on environmental degradation mitigation strategies and energy policies. Besides, it provides financial institutions and investors insights, particularly about the investment opportunities in renewables and energy price risks during the global energy shift. Finally, the book benefits the researchers and students by filling in the research gap and inspiring them about future potential research areas.
Innovation through tradition (ITT) is an increasingly important area of research particularly in the creative and cultural industries. The purpose of this study is to develop a process framework of ITT for rural heritage bed and breakfast (B&B) sector and investigate the antecedents and challenges of ITT implementation.
Design/methodology/approach:
Nine heritage Bed and Breakfast (B&Bs) displaying successful Innovation through tradition (ITT) in Songyang county in China were selected as the research site. Multiple cases of B&B were interviewed, and some observations were conducted. This study adopted the process-oriented reflexive critical incident technique to collect qualitative data and analysed it thematically.
Findings:
Based on the findings, a five-phase innovation framework is proposed to
demonstrate how ITT could be achieved in practice. These phases are idea generation, idea evaluation, initial implementation, continuing implementation, and sustaining improvement. Three key antecedents (experience corridors, networks, and institutional pressures) of ITT implementation were also identified.
Practical implications:
This study has shown that rural heritage B&Bs can differentiate themselves from competition by the means of ITT. It proposes a process framework for this kind of innovation bringing to light the required steps, the antecedents, and key activities which the practitioners should pay great attention. It highlights the needs for continuing and sustaining innovations in long-term.
Originality: This study proposes a novel five-phase process framework of ITT to encompass the innovation activities in heritage setting. For practitioners, this study recommends enhancing the sensing capability of local entrepreneurs through personal travel experience and establishing business networks as the key antecedents of a successful ITT under rural heritage setting.
amount of ingenuity in addressing existing challenges and adapting to new opportunities. The benefits of development should be more widely distributed among the communities. This chapter thus highlights the critical role of providing the indigenous community with access to resources such as knowledge, skills and finance to enable greater involvement and participation, while making the case for acknowledgement of the different forms of participation and ownership.