ecoPayz Opiniones

Hi! Thank you for your review! We are sorry to hear about your experience with our platform!

We would like to inform you that, in order to be able to provide full functionality of the Payz account, including the withdrawal option, as a regulated and authorized financial organization we are required to verify customers' identity by requesting certain documents. For more information about account levels, please refer to our Fees&Limits page: https://payz.com/account/account-fees-and-limits/

Unfortunately, we could not locate your account upon the information you provided us with in your review, therefore, we have reached you via Trustpilot, in order to look into the issue further.

Hello! Thank you for your feedback! We are glad that you have enjoyed using our platform!

Hi! Thank you for sharing your experience with Payz! We are sorry to hear that it has not been as pleasant as expected!

Please be informed that as a regulated and authorized financial organisation, we are required to request certain documents, in order to be able to provide the full range of our services. The document requirements are set by the regulatory body and submissions which do not meet certain criteria cannot be accepted.

Unfortunately, we could not locate your account upon the information you provided us with in your review, therefore, we have reached you via Trustpilot for your account details, on order to look into the issue further.

Hi! Thank you for sharing your experience! We are saddened to hear that it has not been the most pleasant one!

Please be informed that, as a regulated and authorized financial institution, we are required to verify our customers by asking for certain verification documents, in order to be able to provide the full functionality of their Payz account. The document requirements are set by the regulatory body, therefore, some submissions might be rejected, if do not meet certain criteria.

We would like to also inform you that, we are obliged to review our customers' accounts to ensure the security of our platform. In some cases, we are required to act in accordance with our Terms of Use: https://payz.com/policies/terms-of-use/

Upon locating your account, we noticed that the merchant has been contacted, in order to send your funds back to the source. Please rest assured that our Team is going to contact you without any delay, as soon as we are reasonable able to provide you with any updates.

Hi Eduardo! Thank you for sharing your experience with our platform! We are saddened to hear that it has not been as pleasant as expected!

Unfortunately, we could not locate your account upon information provided in your review, therefore we have reached you via Trustpilot for your account details.

Alternatively, please contact our 24/7 Customer Support via email customersupport@ecopayz.com for further assistance with your ecoPayz account.

Hi! Thank you for preparing your review! We are sorry to hear that your experience with us has not been the most pleasant one!

Please be informed that as a regulated and authorized financial institution, we must conduct regular reviews of our customers' accounts, in order to ensure the security of our platform. In some cases, we are obliged to request certain documents to comply with the relevant laws and regulations. The document requirements are set by the regulatory body, and therefore submissions which do not meet certain criteria may be rejected.

Unfortunately, we could not locate your account, therefore we have reached you via Trustpilot for your account details, in order to look into the issue further.

Hi! Thank you for sharing your experience! We are saddened to hear that it has not been the most pleasant!

We would like to take this opportunity to inform you that ecoPayz is a regulated and authorized financial organization. For more information please refer to our page: https://www.ecopayz.com/en/policies-ips/terms-of-use-ips

In acknowledgement to the concerns raised about the security of your personal information, we ask you to refer to our Privacy Policy -  https://www.ecopayz.com/en/policies-ips/privacy-policy-ips

Should you have any further questions, please feel free to ask them by reaching out to our 24/7 Customer Support via email customersupport@ecopayz.com

Hi Jamie! Thank you for your review. We are sorry to see that your experience with us has not been the most satisfying!

Please reach out to our 24/7 Customer Support Team via email customersupport@ecopayz.com for assistance with your deposit and the address change.

Hi! Thank you for sharing your experience with ecoPayz! We are saddened to see that it has not been as pleasant as expected.

We would like to inform you that ecoPayz is a regulated and authorized financial organization, therefore we are required to perform regular reviews of our customers' accounts to ensure the security of our system. In some cases, we are obliged to act in accordance with our Terms of Use: https://www.ecopayz.com/en/policies/terms-of-use

Please note that we have reached out to you via Trustpilot to get some more details, as we cannot locate your ecoPayz account based on the information available in your review.

Please also note that you may reach out to our 24/7 Customer Support Team via email customersupport@ecopayz.com, in order to get assisted with the aforementioned issue.

Hi Walter!
We are glad to hear that you have enjoyed using ecoPayz!
In addition, we have taken note of your interest in having our card in Latin America.

Hello Maithejose!
We are glad to hear that you have enjoyed using ecoPayz!
Usually, you can find ecoPayz logo on the platforms that accept ecoPayz as a payment method.

UPD:

Hola Rodes. Estamos constantemente agregando nuevas opciones de pago a nuestro sistema. A veces algunas de las opciones dejan de estar disponibles o dejan de funcionar y no siempre depende de nosotros. En este momento, realmente no podemos decir si la opción GoCoin va a volver, desafortunadamente.

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Hola Rodes, gracias por tu comentario, nos alegra que estás disfrutando del nuestro servicio.

Hi James! Thank you for sharing your thoughts on our platform! We are sorry to see that your experience with our platform has not met your expectations.

We would like to inform you that as a regulated financial institution, we are obliged to comply with certain laws and regulations, therefore we may ask for additional documents if needed.

Unfortunately, we could not locate your account upon information you provided us with in your review, therefore we have reached you via Trustpilot for your account details.

As an alternative, please feel free to reach out to our 24/7 Customer Support via email customersupport@ecopayz.com anytime you need assistance with your ecoPayz account.

Hi! Thank you for sharing your experience with our platform! We are sorry to hear that it has not been as pleasant as expected!

We would like to take this opportunity to inform you that as a regulated and authorized financial institution we are required to periodically review our customers' accounts, in order to ensure the safety of our platform. In some cases, we are obliged to act in accordance with our Terms of Use: https://www.ecopayz.com/en/policies/terms-of-use

Unfortunately, we could not locate your account upon the information you provided us with in your review, therefore we contacted you via Trustpilot for your account details, in order to look into the issue further.

Please also note that you may contact our 24/7 Customer Support Team via email customersupport@ecopayz.com anytime for assistance.

Hi Varlen!
Thank you for taking the time to leave a review for us!
We are glad to hear that you have enjoyed using the platform and we have taken note of your interest in having the ecoPayz card in Costa Rica, however, we would like to better understand which transfer options you would like to see on our platform.

Hi Ruben!
We Are glad to hear that you have enjoyed using ecoPayz!