ClearSale LLC[1] is a fraud management and chargeback protection services company that was founded in Brazil in 2001.[2] It has offices in Miami, Florida in the United States and São Paulo, Brazil and over 1,000 employees.[3][4][5]
 | |
| Company type | Private |
|---|---|
| Industry | Fraud management technology |
| Founded | 2001 |
| Founder | Pedro Chiamulera |
| Headquarters | Brazil |
Number of employees | + 2500 |
| Website | clear |
ClearSale works with e-commerce companies to identify fraudulent transactions.[6] Its fraud detection software combines machine learning with human interaction.[7]
The ClearSale platform tracks orders submitted to its clients' websites and sorts orders based on its determined fraud risk. A manual review process is required for denied transactions to reduce false positives. ClearSale focuses on indicators of CNP fraud management such as chargeback losses, rejected orders, fraud and response time. ClearSale's platform includes end-to-end fraud management and prevention.[8]
History
editClearSale was founded in 2001 by former Olympic athlete[9] Pedro Chiamulera.[2]
In January 2008, ClearSale partnered with Quova[10] to use Quova's internet geolocation data for ClearSale's fraud detection platform.
In 2016, 3.05% of the transactions analyzed were tried for fraud.[11] In April 2016, Rand Internet Marketing partnered with Clearsale[12] to make ClearSale's fraud prevention accessible to Rand's clients. That same month, ClearSale expanded with the release of its software for U.S.-based e-commerce merchants. ClearSale launched an integrated behavioral biometric function for its fraud-protection software in August 2016. It analyzes customer behavior to historical user behavior to determine the legitimacy of an order.[13][14] Also in 2016, ClearSale released a map of fraud [15] to identify trends in fraud attempts in Brazilian e-commerce. The behavior analyses includes the time a customer spends on the website before purchasing, as short times on the website are a potential fraud indicator, along with other variables. The software processes approved orders within seconds and orders flagged for manual review can take 24 to 48 hours.[16]
ClearSale has released integration modules for Stripe, Zoey[17][18] OpenCart, Volusion, Magento, BigCommerce, Shopify, PrestaShop and WooCommerce.[19] In October 2017, ClearSale announced the addition of fraud detection for real-time applications such as games and distance learning courses.[20] ClearSale launched its Active Market Radar and Behavior Analytics in December 2017, which includes a fraud radar score calculation for clients.[21]
In October 2024, Experian agreed to acquire ClearSale for $350 million; the deal requires regulatory approval in Brazil, and is expected to close in the first half of 2025.[22]
References
edit- ^ "eCommerce Fraud Prevention & Chargeback Protection for merchants". www.clear.sale. Retrieved 2018-07-05.
- ^ a b "Business Showcase: ClearSale". Irish Tech News. 2017-01-02. Retrieved 2018-04-13.
- ^ "Terms of Service Violation". www.bloomberg.com. Retrieved 2018-07-05.
- ^ "Silicon Valley is a state of mind". TechCrunch. Retrieved 2018-07-05.
- ^ "Simon Cocking (January 2, 2017). "Business Showcase: ClearSale". Irish Tech News. Retrieved January 8, 2018".
- ^ "Executive Spotlight Series with Pedro Chiamulera from ClearSale". Payments Journal. 2016-05-16. Retrieved 2018-04-13.
- ^ "Hoje líder de mercado, a ClearSale levou 8 anos para colocar as contas no azul". Projeto Draft (in Brazilian Portuguese). Retrieved 2018-07-05.
- ^ "ClearSale – Global Pioneer and Proven Leader in Fraud Protection Solutions". Tech Company News. 2018-01-09. Retrieved 2018-04-13.
- ^ "ClearSale integrates with Zoey for ecommerce fraud protection". www.thepaypers.com. Retrieved 2018-07-05.
- ^ "ClearSale Adds Quova to Fraud Management Platform". Retrieved 2018-07-05.
- ^ "Número de tentativas de fraude aumentaram 51% nesta Black Friday, diz ClearSale". E-commerce Brazil (in Portuguese). 2017-11-29. Retrieved 2018-04-13.
- ^ "Rand Internet Marketing Announces Partnership With Clearsale". www.newswire.com. Retrieved 2018-07-05.
- ^ "CLEARSALE ADDS REAL-TIME BIOMETRIC TOOLS TO ITS E-COMMERCE FRAUD SOLUTION". 2016-08-17. Retrieved 2018-07-05.
- ^ "ClearSale Integrates Behavioral Biometrics to Combat ATO – CardNotPresent.com". cardnotpresent.com. Archived from the original on 2018-06-16. Retrieved 2018-07-05.
- ^ "Estudo da ClearSale aponta que tentativas de fraude caíram no País - Tecno - Diário do Nordeste". Diário do Nordeste. Retrieved 2018-07-05.
- ^ "A shoe e-retailer takes steps to improve its fraud detection". Digital Commerce 360. 2016-09-19. Retrieved 2018-07-05.
- ^ "ClearSale Enables E-Commerce Fraud Protection with Zoey Integration". The Cyber Security Place. 2017-08-02. Retrieved 2018-07-05.
- ^ "ClearSale integrates with Zoey for ecommerce fraud protection". www.thepaypers.com. Retrieved 2018-07-05.
- ^ "ClearSale - Global Pioneer and Proven Leader in Fraud Protection Solutions - Tech Company News". Tech Company News. 2018-01-09. Retrieved 2018-07-05.
- ^ "Clearsale aumenta aprovação de pedidos em tempo real". E-commerce Brazil (in Portuguese). 2017-10-06. Retrieved 2018-01-08.
- ^ "ClearSale apresenta solução antifraude para fintechs - B!T magazine". B!T magazine (in Brazilian Portuguese). 2017-12-06. Retrieved 2018-07-28.
- ^ "Experian buys Brazilian cyber security firm ClearSale in $350 million deal". Reuters. October 4, 2024.