The ability to find information online using a search engine is a key modern literacy skill. However, information seeking remains particularly challenging for many people with disabilities, a sizable population comprising over a billion people worldwide,...

The third CAIR workshop brings together researchers and developers interested in advancing conversational systems in interactive information retrieval. The workshop builds on the first and second CAIR workshops held at SIGIR 2017 and 2018 and will focus ...

The Third WEPIR 2020 workshop builds on the success of the first two WEPIR meetings held at CHIIR 2018 and CHIIR 2019. WEPIR 2020 again brings together researchers from different backgrounds interested in continuing to explore and advance the evaluation ...

Metrics of human behaviour and effort lie at the heart of improving information interaction and retrieval. However, while some measurements have become predominant, such as precision and recall, there are many elements of information interaction where ...

People of all abilities deserve to be included in the research and design of information access technologies. In this tutorial, we will explore the latest frameworks and approaches in interaction design that seek to engage and design with people with ...

Social network analysis (SNA) is an empirical approach and a set of techniques that investigates actors, their dyadic links and the network they form. In this half-day tutorial, participants will learn about social network analysis as a tool for data ...

Understanding complex information behaviour in an empirical, ecologically valid way is difficult at the best of times. It verges on impossible with artificial environments and tightly constrained tasks such as those found in usability labs. Similarly, ...

Research in the field of information retrieval and recommendation mostly focuses on one single evaluation method and one single quality objective. On the one hand, many research endeavors focus on system-centric evaluation from an algorithmic ...

The area of search as learning is concerned with the optimization of search systems (that is, retrieval functions, user interface elements, etc.) for human learning ---this is in contrast to the currently dominant paradigm of optimizing the search ...

Throughout the search process, the user's gaze on inspected SERPs and websites can reveal his or her search interests. Gaze behavior can be captured with eye tracking and described with word-eye-fixations. Word-eye-fixations contain the user's ...

Traditional methods of engagement with pre-defined queries, verbal instruction and interviewing do not provide necessary means to address information-seeking behavior and visual browsing for participants with severe autism and intellectual disability. ...

Good abandonment behavior means that in a query, the user can obtain the required information directly through the search results without clicking any linked page or reformulating the search query, which is common in mobile search at present. In this ...

This research investigates the information behavior of undergraduate students in the context of academic and three everyday-life information domains (health, news, leisure). Data was collected using an online survey of all undergraduates at McGill ...

Despite the prevalence of dyslexia and the challenges it poses for seeking, assessing and using information, there has been relatively little research on the challenges people with dyslexia face when interacting with information. What existing research ...

Offline evaluations of recommender systems attempt to estimate users' satisfaction with recommendations using static data from prior user interactions. These evaluations provide researchers and developers with first approximations of the likely ...

Online videos are a medium of choice for young adults to access or receive information, and recent work has highlighted that it is a particularly effective medium for adults with intellectual disability, by its visual nature. Reflecting on a case study ...

The design, evaluation and adaptation of conversational information systems are typically guided by ratings from third-party, i.e. non-user, annotators. Interfaces used in gathering such ratings are designed in an ad-hoc fashion as it has not yet been ...

An important question in interactive information retrieval (IIR) is: How can we support searchers with specific types of search tasks? We describe an auxiliary support tool referred to as the "Matrix''. The Matrix tool was designed to support searchers ...

While searching for two-dimensional content has become common practice in our work and leisure activities, search and retrieval of three-dimensional assets has thus far been underrepresented in research and practice. Therefore, it is unclear how to ...

An important question in interactive information retrieval (IIR) is: How do task characteristics influence users' needs? In this paper, we investigate the effects of cognitive task complexity on the types of information considered useful for a task. We ...