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- keynoteMarch 2020
Accessible Information Seeking
CHIIR '20: Proceedings of the 2020 Conference on Human Information Interaction and RetrievalPage 2https://doi.org/10.1145/3343413.3379540The ability to find information online using a search engine is a key modern literacy skill. However, information seeking remains particularly challenging for many people with disabilities, a sizable population comprising over a billion people worldwide,...
- research-articleMarch 2020
Third International Workshop on Conversational Approaches to Information Retrieval (CAIR'20): Full-day Workshop at CHIIR 2020
CHIIR '20: Proceedings of the 2020 Conference on Human Information Interaction and RetrievalPages 492–494https://doi.org/10.1145/3343413.3378022The third CAIR workshop brings together researchers and developers interested in advancing conversational systems in interactive information retrieval. The workshop builds on the first and second CAIR workshops held at SIGIR 2017 and 2018 and will focus ...
- research-articleMarch 2020
Third Workshop on Evaluation of Personalisation in Information Retrieval (WEPIR 2020): In Memoriam Seamus Lawless
CHIIR '20: Proceedings of the 2020 Conference on Human Information Interaction and RetrievalPages 488–491https://doi.org/10.1145/3343413.3378021The Third WEPIR 2020 workshop builds on the success of the first two WEPIR meetings held at CHIIR 2018 and CHIIR 2019. WEPIR 2020 again brings together researchers from different backgrounds interested in continuing to explore and advance the evaluation ...
- research-articleMarch 2020
Made to Measure: A Workshop on Human-centred metrics for information seeking
CHIIR '20: Proceedings of the 2020 Conference on Human Information Interaction and RetrievalPages 484–487https://doi.org/10.1145/3343413.3378020Metrics of human behaviour and effort lie at the heart of improving information interaction and retrieval. However, while some measurements have become predominant, such as precision and recall, there are many elements of information interaction where ...
- research-articleMarch 2020
Co-design to Include Users with Intellectual Disability in Information Interaction Research
CHIIR '20: Proceedings of the 2020 Conference on Human Information Interaction and RetrievalPages 481–483https://doi.org/10.1145/3343413.3378019People of all abilities deserve to be included in the research and design of information access technologies. In this tutorial, we will explore the latest frameworks and approaches in interaction design that seek to engage and design with people with ...
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- research-articleMarch 2020
Social Network Analysis as a Tool for Data Analysis and Visualization in Information Behaviour and Interactive Information Retrieval Research
CHIIR '20: Proceedings of the 2020 Conference on Human Information Interaction and RetrievalPages 477–480https://doi.org/10.1145/3343413.3378018Social network analysis (SNA) is an empirical approach and a set of techniques that investigates actors, their dyadic links and the network they form. In this half-day tutorial, participants will learn about social network analysis as a tool for data ...
- research-articleMarch 2020
Capturing Information Behaviour in the Wild: A Tutorial
CHIIR '20: Proceedings of the 2020 Conference on Human Information Interaction and RetrievalPages 475–476https://doi.org/10.1145/3343413.3378017Understanding complex information behaviour in an empirical, ecologically valid way is difficult at the best of times. It verges on impossible with artificial environments and tightly constrained tasks such as those found in usability labs. Similarly, ...
- research-articleMarch 2020
Multi-Method Evaluation: Leveraging Multiple Methods to Answer What You Were Looking For
CHIIR '20: Proceedings of the 2020 Conference on Human Information Interaction and RetrievalPages 472–474https://doi.org/10.1145/3343413.3378015Research in the field of information retrieval and recommendation mostly focuses on one single evaluation method and one single quality objective. On the one hand, many research endeavors focus on system-centric evaluation from an algorithmic ...
- short-paperMarch 2020
Exploring Users' Learning Gains within Search Sessions
CHIIR '20: Proceedings of the 2020 Conference on Human Information Interaction and RetrievalPages 432–436https://doi.org/10.1145/3343413.3378012The area of search as learning is concerned with the optimization of search systems (that is, retrieval functions, user interface elements, etc.) for human learning ---this is in contrast to the currently dominant paradigm of optimizing the search ...
- short-paperMarch 2020
The Role of Word-Eye-Fixations for Query Term Prediction
CHIIR '20: Proceedings of the 2020 Conference on Human Information Interaction and RetrievalPages 422–426https://doi.org/10.1145/3343413.3378010Throughout the search process, the user's gaze on inspected SERPs and websites can reveal his or her search interests. Gaze behavior can be captured with eye tracking and described with word-eye-fixations. Word-eye-fixations contain the user's ...
- short-paperMarch 2020
Designing an IIR Research Apparatus with Users with Severe Intellectual Disability
CHIIR '20: Proceedings of the 2020 Conference on Human Information Interaction and RetrievalPages 412–416https://doi.org/10.1145/3343413.3378008Traditional methods of engagement with pre-defined queries, verbal instruction and interviewing do not provide necessary means to address information-seeking behavior and visual browsing for participants with severe autism and intellectual disability. ...
- short-paperMarch 2020
Prediction of Good Abandonment Behavior in Mobile Search
CHIIR '20: Proceedings of the 2020 Conference on Human Information Interaction and RetrievalPages 407–411https://doi.org/10.1145/3343413.3378007Good abandonment behavior means that in a query, the user can obtain the required information directly through the search results without clicking any linked page or reformulating the search query, which is common in mobile search at present. In this ...
- short-paperMarch 2020
Comparing Academic and Everyday-Life Information Seeking Behavior Among Millennial Students
CHIIR '20: Proceedings of the 2020 Conference on Human Information Interaction and RetrievalPages 402–406https://doi.org/10.1145/3343413.3378006This research investigates the information behavior of undergraduate students in the context of academic and three everyday-life information domains (health, news, leisure). Data was collected using an online survey of all undergraduates at McGill ...
- short-paperMarch 2020
More than Words: The Impact of Memory on How Undergraduates with Dyslexia Interact with Information
CHIIR '20: Proceedings of the 2020 Conference on Human Information Interaction and RetrievalPages 353–357https://doi.org/10.1145/3343413.3378005Despite the prevalence of dyslexia and the challenges it poses for seeking, assessing and using information, there has been relatively little research on the challenges people with dyslexia face when interacting with information. What existing research ...
- short-paperMarch 2020
Estimating Error and Bias in Offline Evaluation Results
CHIIR '20: Proceedings of the 2020 Conference on Human Information Interaction and RetrievalPages 392–396https://doi.org/10.1145/3343413.3378004Offline evaluations of recommender systems attempt to estimate users' satisfaction with recommendations using static data from prior user interactions. These evaluations provide researchers and developers with first approximations of the likely ...
- short-paperMarch 2020
A Framework for Information Accessibility in Large Video Repositories
- Laurianne Sitbon,
- Benoit Favre,
- Jinglan Zhang,
- Andrew A. Bayor,
- Stewart Koplick,
- Filip Bircanin,
- Margot Brereton
CHIIR '20: Proceedings of the 2020 Conference on Human Information Interaction and RetrievalPages 387–391https://doi.org/10.1145/3343413.3378003Online videos are a medium of choice for young adults to access or receive information, and recent work has highlighted that it is a particularly effective medium for adults with intellectual disability, by its visual nature. Reflecting on a case study ...
- short-paperMarch 2020
Collecting High-Quality Dialogue User Satisfaction Ratings with Third-Party Annotators
CHIIR '20: Proceedings of the 2020 Conference on Human Information Interaction and RetrievalPages 363–367https://doi.org/10.1145/3343413.3377998The design, evaluation and adaptation of conversational information systems are typically guided by ratings from third-party, i.e. non-user, annotators. Interfaces used in gathering such ratings are designed in an ad-hoc fashion as it has not yet been ...
- short-paperMarch 2020
Sources of Evidence for Interactive Table Completion
CHIIR '20: Proceedings of the 2020 Conference on Human Information Interaction and RetrievalPages 343–347https://doi.org/10.1145/3343413.3377995An important question in interactive information retrieval (IIR) is: How can we support searchers with specific types of search tasks? We describe an auxiliary support tool referred to as the "Matrix''. The Matrix tool was designed to support searchers ...
- short-paperMarch 2020
"More than just a Picture" -- The Importance of Context in Search User Interfaces for Three-Dimensional Content
CHIIR '20: Proceedings of the 2020 Conference on Human Information Interaction and RetrievalPages 338–342https://doi.org/10.1145/3343413.3377994While searching for two-dimensional content has become common practice in our work and leisure activities, search and retrieval of three-dimensional assets has thus far been underrepresented in research and practice. Therefore, it is unclear how to ...
- short-paperMarch 2020
A Qualitative Analysis of the Effects of Task Complexity on the Functional Role of Information
CHIIR '20: Proceedings of the 2020 Conference on Human Information Interaction and RetrievalPages 328–332https://doi.org/10.1145/3343413.3377992An important question in interactive information retrieval (IIR) is: How do task characteristics influence users' needs? In this paper, we investigate the effects of cognitive task complexity on the types of information considered useful for a task. We ...