In Book Reviews, we review an extensive and diverse range of books. They cover theory and applications in operations research, statistics, management science, econometrics, mathematics, computers, and information systems. In addition, we include books in ...

Thelimousine service in luxury hotels is an integral component of the whole customer journey in the hospitality industry. One of the largest hotels in Singapore manages a fleet of both in-house and outsourced vehicles around the clock, serving 9,000 trips ...

In this essay, I describe 10 critical complicating factors that directly affect the six basic modeling components of problem definition, assumptions, decision variables, objective functions, constraints, and solution approach. The proposed 10 contextual ...

The research and development (R&D) management in any major research pharmaceutical company is constantly faced with the need to make complicated activity scheduling and resource allocation decisions, as they carry out scientific work to develop new ...

We developed a seasonal inventory management model for raw materials, such as iron ore and coal, for multiple suppliers and multiple mills. The Nippon Steel Corporation imports more than 100 million tons of raw material annually by vessels from Australia, ...

In Book Reviews, we review an extensive and diverse range of books. They cover theory and applications in operations research, statistics, management science, econometrics, mathematics, computers, and information systems. In addition, we include books in ...

DHL Supply Chain North America moves more than 20 million packages each year. DHL transportation planners perform routing and cost-deduction tasks for many business projects. We refer to the associated planning problem as the Vehicle Routing Problem with ...

Biomanufacturing methods use living organisms (i.e., viruses and bacteria) to generate active ingredients, and this leads to challenges that are different from those incurred by other industries. For example, biomanufacturers often deal with high levels ...

The National Basketball Association (NBA) is divided into two conferences, each of which comprises 15 teams. At the end of the regular season, the top eight teams from each conference, based on winning percentage, compete in the playoffs. Mixed-integer-...

Deutsche Bahn (DB) operates a large fleet of rolling stock (locomotives, wagons, and train sets) that must be combined into trains to perform rolling stock rotations. This train composition is a special characteristic of railway operations that ...

We developed a novel multiobjective markdown system and deployed it across many merchandising units at Walmart. The objectives of this system are to (1) clear the stores’ excess inventory by a specified date, (2) improve revenue by minimizing the ...

We review 50 years of research published in INFORMS Journal on Applied Analytics (IJAA), formerly named Interfaces. This historical review considers more than 3,000 publications and details the journal’s coverage evolution over five decades. We identify ...

Competition for the 2019 Daniel H. Wagner Prize for Excellence in the Practice of Advanced Analytics and Operations Research provided the five finalist papers featured in this special issue of the INFORMS Journal on Applied Analytics (IJAA). The ...

Order dispatching is instrumental to the marketplace engine of a large-scale ride-hailing platform, such as the DiDi platform, which continuously matches passenger trip requests to drivers at a scale of tens of millions per day. Because of the dynamic and ...

We describe the development of a decision-support tool to assist in the operations of a large concentrated apple and pear juice plant. The tool’s objective is to generate detailed schedules of clarified juice batches to be produced in the following weeks ...

A vehicle content portfolio refers to a complete set of combinations of vehicle features offered while satisfying certain restrictions for the vehicle model. Vehicle Content Optimization (VCO) is a simulation-based decision support system at General ...

In Indian Railways, container train operators (CTOs) run intermodal trains. The success of a CTO depends on it providing timely delivery of containers at low haulage cost. The CTO must utilize its rolling stock efficiently, select containers, and assign ...

In many industries, multifacility service providers can save time and money and reduce carbon dioxide (CO₂) emissions by more efficiently allocating customers to their facilities. However, firms incur a reallocation cost when reassigning a customer to a ...

The authors describe a decision support system developed to solve a practical attended home services problem faced by Iren Group, an Italian multiutility company operating in the distribution of electricity, gas, and water. The company operates in several ...

This paper describes a decision support system developed to solve a practical attended home services problem faced by Iren Group, an Italian multiutility company operating in the distribution of electricity, gas, and water. The company operates in several ...

Southern Company is an electric utility that is embracing residential microgrids as a platform for distributed energy. The first residential microgrid in the southeastern United States was constructed in Hoover, Alabama, as a testbed for development. To ...