Diffusion of Innovations: Mobile Money Utility and Financial Inclusion in Nigeria. Insights from Agents and Unbanked Poor End Users
Despite a rigorous policy drive towards financial inclusion in Nigeria, and although the country has a high tele-density ratio, the vast unbanked largely poor remain excluded from the financial sector. Adopting a mixed method approach of the ...
The Emerging Liquid IT Workforce: Theorizing Their Personal Competitive Advantage
In this paper we aim to contribute to a better understanding of an emerging phenomenon of ‘liquid workforce’, which according to industry press, is rapidly growing. Our specific focus is on the broad research questions: How do liquid IT workers ...
Framework for the Classification of Imbalanced Structured Data Using Under-sampling and Convolutional Neural Network
Among machine learning techniques, classification techniques are useful for various business applications, but classification algorithms perform poorly with imbalanced data. In this study, we propose a classification technique with improved binary ...
Online Black-Markets: An Investigation of a Digital Infrastructure in the Dark
This paper investigates the functioning of Online Black-Markets (OBMs), i.e. a digital infrastructure operating in the Dark Net that enables the exchange of illegal goods such as drugs, weapons and fake digital identities. OBMs exist ...
Testing the Relationship Between Information and Knowledge in Computer-Aided Decision-Making
Information and knowledge are two foundational concepts in Information Systems (IS) research, but their relationship remains vague, and researchers continue to use them interchangeably in studies. This limits the ability to clearly specify what ...
The Moderating Effect of Management Review in Enhancing Software Reliability: A Partial Least Square Approach
This paper investigates the attributes related to the software development process (SDP) that affect software reliability (SR). In addition, the impact of management review (MR) on SR during testing period is studied. An interactive path model is ...
Does Information Systems Support for Creativity Enhance Effective Information Systems Use and Job Satisfaction in Virtual Work?
Virtual work has increasingly gained global popularity in the business community, with virtuality becoming integrated into traditional office work settings. As the essence of virtuality comprises geographic dispersion and information systems (IS) ...
The Dark Side of Mobile Learning via Social Media: How Bad Can It Get?
As the COVID-19 pandemic continues to spread at an unprecedented rate, many universities around the world halted physical forms of teaching and learning to stop the spread of the virus. As a result, many university students were forced to utilize ...
The Impact of Revenue Models on Anti-Counterfeiting Measures for Online Intermediaries
Some have argued that online intermediaries facilitate sales of counterfeit and fake products. This study investigates the association between anti-counterfeit efforts and the revenue models implemented by intermediaries. We build a stylized ...
Online Users’ Identity Theft and Coping Strategies, Attribution and Sense of Urgency: A Non-Linear Quadratic Effect Assessment
Defined as someone using other’s personally identifiable information to make profit or commit crimes, identity theft has become a critical problem for the whole society. The development of Internet technology has made this problem worse. Results ...
Multi-level Team Assignment in Social Business Processes: An Algorithm and Simulation Study
Business Process Management (BPM) systems usually neglect the human and social aspects (or team effects) involved in business process execution. Our work fills a large gap in literature by addressing multi-level teams that arise in business ...
Understanding the Order Effect of Online Reviews: A Text Mining Perspective
Online reviews are aimed to help prospective buyers in their decision-making. While prior research has focused on the economic impact of ratings, review volume, helpfulness and sentiments, open research questions remain regarding the evolution of ...
iGen User (over) Attachment to Social Media: Reframing the Policy Intervention Conversation
Attachment to social media is a serious problem for iGen users. A recent study of social media use by 10,000 iGen users found 36% were on social media for 2 to 4 h daily, and 11% for more than 5 h. Further, users who reported spending more time on ...
The Engagement of Complementors and the Role of Platform Boundary Resources in e-Commerce Platform Ecosystems
The success of digital platforms can be attributed to the engagement of autonomous complementors as exemplified by e-commerce Content Management System (CMS) platforms such as WordPress and Shopify. Platform owners provide Platform Boundary ...
A Techno-Business Platform to Improve Customer Experience Following the Brand Crisis Recovery: A B2B Perspective
A platform is a business model that allows business-to-business (B2B) participants to connect, interacts, create and exchange value. B2B exploits social media for brand building and branding is vulnerable to attacks, which leads to a brand crisis. ...
Organizational Structure for the IT Department: Profit Center or Cost Center?
Why do some firms organize their IT departments as profit centers whereas other firms organize IT as a cost center? These commonly employed organizational structures are characterized by information asymmetry and decision rights afforded to the IT ...
Disaster Management Knowledge Analysis Framework Validated
In Disaster Management (DM), reusing knowledge of best practices from past experiences is envisaged as the best approach for dealing with future disasters. But analysing and modelling processes involved in those experiences is a well-known ...
Antecedents to the Adoption of Mobile Payment in China and Italy: an Integration of UTAUT2 and Innovation Resistance Theory
This research aims to investigate the adoption gap in mobile payment systems between Italy and China, focusing on users’ intention to adopt mobile payment. The theoretical framing considers both drivers and barriers when combines the unified ...
The Co-construct/ Co-evolving Process between Organization’s Absorptive Capacity and Enterprise System Practice under Changing Context: The Case of ERP Practice
Long term sustainability in a competitive and changing environment requires an organization to continuously learn and adapt. The ability to access and use new knowledge is contingent on the organisational absorptive capacity (AC). In this paper, ...
Smart Tourism Technologies’ Ambidexterity: Balancing Tourist’s Worries and Novelty Seeking for Travel Satisfaction
Tourists deal with two intrinsic, uncertainty-driven attributes of travel, tourist worries and novelty seeking, that simultaneously affect their transaction and travel experience satisfaction. Rapid technological advances coupled with ...