Public sector digital transformation barriers: A developing country experience
Influenced by the global uptake of digital transformations, governments in developing countries are making considerable investments in digital transformation initiatives; however, these often result in very high failure rates. The overall purpose ...
The making of digitalization: Like nailing jelly to a wall
Though ‘digitalization’ has become a buzzword and policy objective in public-sector development, the struggle to grasp and define it as a modern phenomenon continues. Furthermore, research has long shown that it is difficult to extract the value ...
The role of trust in the adoption of cooperative arrangement types in e-credentials markets
The interest in digital identities has increased considerably in academia and practice in recent years. This can be seen by the many electronic identity projects worldwide and the numerous published studies that provide insightful narratives and ...
Digital transformation success in the public sector: A systematic literature review of cases, processes, and success factors
This study conducts a systematic literature review on several aspects regarding the success of initiatives of digital transformation in the public sector (DTPS), focusing on case studies, processes, and success factors of the DTPS projects. The ...
The (indirect) effect of social media consumption on political distrust in Egypt
This article contributes to the debate on the effect of social media usage on political attitudes. Our research question is: Does the use of social media affect citizens’ political trust? We test this research question using Egypt’s Arab Barometer ...
Media users’ and professionals’ responses to personal data receipts: A mixed methods study
European General Data Protection Regulation requires organisations to request the data subject’s consent for personal data processing. Data controllers must be able to demonstrate valid consent was obtained (‘transparency’). Media often struggle ...
National approaches for citizen data management in response to COVID-19: An overview and implications of contact tracing apps in 21 countries
The COVID-19 pandemic brings the topic of citizen data management (CDAMA) into the public eye. This study is one of the first attempts to analyze the national approaches for CDAMA applied by governments of different countries and continents in ...
Children’s right to participation in AI: Exploring transnational co-creative approaches to foster child-inclusive AI policy and practice
The right to participation in matters related to children is a fundamental right of every child. AI systems are emerging in all contexts of children’s lives, both in the US and EU, yet children’s voices are often ignored in AI policy and practice, ...