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Volume 61, Issue CDec 2021
Reflects downloads up to 16 Dec 2024Bibliometrics
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research-article
The effect of toxicity on COVID-19 news network formation in political subcommunities on Reddit: An affiliation network approach
Abstract

Political polarization remains perhaps the “greatest barrier” to effective COVID-19 pandemic mitigation measures in the United States. Social media has been implicated in fueling this polarization. In this paper, we uncover the network ...

Highlights

  • COVID-19 news sources cluster into five communities: mainstream, international, right-wing, scientific, and left-wing.

research-article
A clarification of confirmatory composite analysis (CCA)
Abstract

Confirmatory composite analysis (CCA) is a structural equation modeling (SEM) technique that specifies and assesses composite models. In a composite model, the construct emerges as a linear combination of observed variables. CCA was ...

Highlights

  • Confirmatory composite analysis (CCA) is a new structural equation modeling method.

research-article
Tokenized index funds: A blockchain-based concept and a multidisciplinary research framework
Abstract

In response to the bleak prospects of today’s financial markets, a wave of financial and technological innovations emerges, bringing about potential benefits but also new challenges. For instance, tokenized securities are a new kind of ...

Highlights

  • Blockchain can help to combine benefits of tokenized securities and index funds.

research-article
Public and private value creation using artificial intelligence: An empirical study of AI voice robot users in Chinese public sector
Abstract

Despite significant theoretical and empirical attention on public value creation in the public sector, the relationship between artificial intelligence (AI) use and value creation from the citizen perspective remains poorly understood. ...

Highlights

  • We test the impact of AI voice robot use on value creation in the public sector.

research-article
Social influence on endorsement in social Q&A community: Moderating effects of temporal and spatial factors
Abstract

This study examines the impacts of social influence, which are manifested by popularity and source credibility, on social endorsement in social Q&A community; and how the relationship is impacted by temporal-spatial factors. By ...

Highlights

  • Popularity influence and proximity influence are positively associated with social endorsement.

research-article
The impact of perceived crisis severity on intention to use voluntary proximity tracing applications
Abstract

During a crisis such as COVID-19, governments ask citizens to adopt various precautionary behaviours, such as using a voluntary proximity tracing application (PTA) for smartphones. However, the willingness of individual citizens to use ...

Highlights

  • Perceived crisis severity affects the intention to adopt precautionary behaviours.

research-article
Switching to online learning during COVID-19: Theorizing the role of IT mindfulness and techno eustress for facilitating productivity and creativity in student learning
Abstract

Online learning environments facilitate improved student learning by offering IT tools to enhance student productivity- and creativity-in-learning. COVID-19 impacted social-distancing measures forced an abrupt switch to online learning ...

Highlights

  • COVID-19 impacted switch to IT-mediated learning impacted students differently.

research-article
Novel mechanisms of scalability of financial services in an emerging market context: Insights from Indonesian Fintech Ecosystem
Abstract

Global Fintech phenomenon is driven by new technological innovations that attempt to unbundle and deconstruct conventional business models in the financial services sector. Existing research on platforms focus on platform leadership, ...

Highlights

  • There are four novel mechanisms to enhance the scalability of financial services delivery.

research-article
Protective behavior in ride-sharing through the lens of protection motivation theory and usage situation theory
Abstract

The frequent occurrence of security incidents in ride-sharing is a challenge for the survival of IT-enabled ride-sharing platforms. Passengers’ protective behavior is an effective means to alleviate this issue, with benefits to both ...

Highlights

  • Usage situation can formulate passengers’ protection motivation in ride sharing.

research-article
Reducing transaction uncertainty with brands in web stores of dual-channel retailers
Abstract

Transaction uncertainty is an impediment to customer satisfaction and remains a problem in the dual-channel retailing context. Most consumers use web stores for information and evaluation. This process influences their subsequent ...

Highlights

  • Retailer brand credibility reduces transaction uncertainty in dual-channel webstores.

review-article
Dark side of enterprise social media usage: A literature review from the conflict-based perspective
Abstract

Enterprise social media (ESM) is an emerging platform based on Web 2.0 that allows employees to communicate and collaborate. Despite its numerous opportunities and benefits, there is a growing awareness of the “dark side” of the ...

Highlights

  • Capture the dark side of ESM misuse from a conflict-based perspective.
  • Propose ...

Special section on Gamification in Marketing
research-article
Information management can’t be all fun and games, can it? How gamified experiences foster information exchange in multi-actor service ecosystems
Abstract

This paper investigates whether gamified experiences in a multi-actor service ecosystem can be used to encourage customers’ information exchange behavior. Furthermore, it examines the impact of customers’ knowledge sharing attitude on ...

Highlight

  • Gamification fosters information exchange between actors.
  • Gamification ...

research-article
Who captures whom – Pokémon or tourists? A perspective of the Stimulus-Organism-Response model
Highlights

  • The use of gamification is an increasing trend in various fields, including tourism.

Abstract

Since its launch in 2016, Pokémon Go has attracted huge numbers of players, causing a boom in this game market. Although it is not as popular as before, from time to time we still find crowds of players gathered in some spots where ...

research-article
Game on! How gamified loyalty programs boost customer engagement value
Highlights

  • Though gamification, engagement & loyalty program research abounds, their interface remains nebulous.

Abstract

Though gamified loyalty programs (GLPs), or loyalty programs that deploy gamified elements, are increasingly adopted, academic acumen of customer engagement with GLPs lags behind, thus exposing an important research gap. Based on this ...

research-article
‘Go with the flow’ for gamification and sustainability marketing
Highlights

  • Flow influences customer engagement and value-in-behavior within gamification.
  • ...

Abstract

This paper explores the potential of gamification for sustainability marketing efforts, examining users’ experiences with a gamified app designed to encourage the sustainable energy behavior of turning off electricity switches. Using ...

research-article
Gamification and online impulse buying: The moderating effect of gender and age
Highlights

  • Uncover the impact mechanism of gamification on impulse purchase intention.
  • ...

Abstract

While gamification has emerged as one of the most promising futuristic trends in e-commerce, how it impacts consumers’ impulse buying behavior remains largely underexplored. This study develops a theoretical model to examine the ...

research-article
Continuance intention in gamified mobile applications: A study of behavioral inhibition and activation systems
Abstract

This study seeks to investigate the effects of Behavioral Activation System (BAS), known as approach motivation, and Behavioral Inhibition System (BIS), known as avoidance motivation, that are expected to influence individuals’ post-...

Highlights

  • Reward responsiveness has the biggest effect on user satisfaction and IS continuance.

research-article
The gamification of in-game advertising: Examining the role of psychological ownership and advertisement intrusiveness
Highlights

  • Psychological factors impact gameful experience and the attitudes of online gamers.

Abstract

Gamification on the mobile platform through the concept of online games has the potential to create unprecedented engagement with customers. With the growth in the gamification market due to the increase in internet penetration and the ...

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