Digital Government: Research and Practice

An information and knowledge society creates value by gathering, processing, evaluating, and sharing digital products and services. Knowledge society relies on emerging technologies with intelligence and automation for information and communication ...

This article systematically reviews the impact of electronic invoicing and prefilling tax returns on tax administration and compliance, adhering to the PRISMA guidelines. Our comprehensive literature search and analysis reveal that these technologies are ...

Prior literature shows that social media could be used to forecast political elections. Most studies have focused on a single social media platform, and few studies have explored the use of social media data across multiple platforms to make election ...

This article addresses the complex challenges that public organizations face in designing, implementing, and evaluating their strategies, where public interest and regulatory compliance often intertwine with strategic objectives. This research ...

Tribal governments bear an uneven burden in the face of escalating disaster risks, climate change, and environmental degradation, primarily due to their deeply entrenched ties to the environment and its resources. Regrettably, accessing vital information ...

In 2020 the tragic murder of George Floyd at the hands of law enforcement ignited and intensified nationwide protests, demanding changes in police funding and allocation. This happened during a budgeting feedback exercise where residents of Austin, Texas ...

Urban infrastructure systems (UIS) encompass physical infrastructure and human stakeholders, delivering essential services through distributed flow networks. These systems exhibit properties of Complex Adaptive Systems (CAS), such as self-organization and ...

This paper investigates the challenges of designing a computer supported collaborative environment aimed at facilitating co-production processes, i.e., those collaborative processes between Public Administrations, private stakeholders and citizens that ...

Many local governments have adopted digital innovations and advanced technologies, including Artificial Intelligence, the Internet of things, and big data to address unprecedented problems, improve the processes and procedures of their services, and ...

Participatory Budgeting (PB) has evolved into a key democratic instrument for resource allocation in cities. Enabled by digital platforms, cities now have the opportunity to let citizens directly propose and vote on urban projects, using different voting ...

Electronic voting consistently fails to supplant conventional paper ballot due to a plethora of security shortcomings. Not only are traditional voting methods mediocre in terms of transparency, audit, and costs, but they also encompass a principal-agent ...

The profound digitization of public administration over recent decades has not eliminated information exchange via paper or electronic documents and certificates. We argue that a paradigm shift from document-centric to data-centric public service ...

The development of the metaverse presents novel ethical challenges to society. There is a lack of knowledge of the potential metaverse and its effects on society. In this article, several ethical challenges of the future metaverse are discussed to ...

Zero-rating refers to the practice of mobile network operators in which data consumed in privileged applications is not counted against a subscriber's Internet data allowance. The network neutrality debate has recently focused on the growing popularity of ...

This paper describes a career recommendation algorithm that uses government administrative data to help job seekers discover new careers that similar job seekers have successfully switched to in the past. Algorithm development was motivated by workers and ...

In recent years, the internet has emerged as the primary information hub, encompassing various domains such as education, healthcare, government, and e-commerce. With a vast user base relying on websites for accessing essential information, ensuring web ...

Voting requires lots of information. In most democracies, elections leave voters with dozens, if not thousands, of voting possibilities. Voting Advice Applications (VAAs) have primarily been recognized as a guide for voters through their electoral ...

This study proposes a quantitative method to assess the pertinence of political language on national issues, addressing the complexity of analyzing political discourse and its relevance to citizens’ concerns. Using word embeddings and linguistic models ...

According to the United Nations (UN), a “continuous, participatory, and inclusive urban planning process should be the starting point and framework for improving population living conditions,” and this research emerges from examining trends in smart ...