While IT sourcing partnerships are an appropriate instrument for developing effective IT “solutions” in an efficient way, they also face high uncertainty. This uncertainty could unexpectedly lead to situations in which the legitimacy of an IT-...

This study examines whether and how an online service marketplace can leverage refund options endorsed by different parties (i.e., the platform or sellers) to address the “lemons” problem that is due to the intangibility, variability, and unreturnable ...

This study examines whether and how an online service marketplace can leverage refund options endorsed by different parties (i.e., the platform or sellers) to address the “lemons” problem that is caused by the intangibility, variability, and unreturnable ...

As suppliers' emissions contribute to a significant portion of the global environmental footprint, achieving supply chain wide carbon neutrality largely depends on suppliers' greenhouse gas (GHG) emissions reductions. Although suppliers' ...

• Customers' disclosure of environmental information (i.e., customer base environmental disclosure) motivates suppliers to reduce emissions and thus can drive supply chain decarbonization.
• Customer base climate innovation and competition alter ...

In response to consumers' growing interest in how products are sourced, produced, and distributed, organizations are increasingly transparent about their supply chain sustainability practices. Supply chain transparency (SCT) efforts are intended ...

• Disclosing sustainable supply chain initiatives to consumers can have a positive impact on building a relationship with consumers.
• This form of transparency helps at least partially shield firms from negative events such as a product recall.
• Firms ...

This paper suggests that humans value robotic systems as signals - costly, visible commitments that can secure access to preferred resources. This contrasts with HRI research, design, engineering and deployment, which have focused on robots' ...

A supplier's interorganizational ties can be a source of novelty as well as information leakage risk when a buyer involves suppliers in a new product development project. We use signaling theory to explain how supplier ties affect a purchasing ...

While open-source software has become ubiquitous, its sustainability is in question: without a constant supply of contributor effort, open-source projects are at risk. While prior work has extensively studied the motivations of open-source contributors ...

Firms often need to acquire external financial resources to maintain and develop their business. To attract these resources, firms employ various substantive and rhetorical signals, such as publishing press releases, showcasing prototypes of new ...

Firm participation in open source software OSS development is a noteworthy phenomenon and includes two types of firm-participating OSS projects: community founded developed from an open project and spinout spun out from an information technology firm's ...

Despite the popularity of online dating systems, prior work indicates that online daters struggle to present and evaluate traits germane to attraction. However, the research community is largely unaware of successful online dating system-use strategies ...

Users of online dating systems want to evaluate each other to predict who they will be attracted to in-person. Prior research into evaluation of online dating profiles has shown how users struggle to evaluate physical attractiveness and demographic ...

Social signaling theory (SST) is an analytical approach for interpreting interactions in social settings that are not ostensibly explicit. Social computing researchers are beginning to apply SST to study questions of identity, trust, reliability, and ...

This study extends the understanding of signaling in online shopping environments by evaluating the effect of positive and negative signals on perceptions of online buyers. Drawing from signaling theory, this study proposes and empirically tests a model ...

Open source software is commonly portrayed as a meritocracy, where decisions are based solely on their technical merit. However, literature on open source suggests a complex social structure underlying the meritocracy. Social work environments such as ...

Online dating is a popular way to meet new romantic partners, but many people fear that others are lying in their profiles. Research suggests that "fudging" (or small deceptions) are common but that big lies are relatively rare. Drawing from their ...

This paper extends information economics in corporate strategy and organizational governance research by using signaling theory to explain firms' market entry modes. We exploit features of the initial public offering (IPO) context to investigate how ...

Consumers' purchase decisions are increasingly influenced by user-generated online reviews. Accordingly, there has been growing concern about the potential for posting deceptive opinion spam---fictitious reviews that have been deliberately written to ...

An electronic commerce marketing channel is fully mediated by information technology, stripping away much of a product's physical informational cues, and creating information asymmetries (i.e., limited information). These asymmetries may impede ...

Online peer-to-peer (P2P) lending organizations enable an individual to obtain an unsecured loan from a collection of individuals without the participation of a bank. Previous research has addressed the use of reputation systems to reduce information ...

Businesses can choose who they want to be online. Product and company attributes that are directly perceivable in the real world can be manipulated to make a favorable impression on online buyers. This study examines whether creating a more professional ...