research-article

He Is Just Like Me: A Study of the Long-Term Use of Smart Speakers by Parents and Children

Authors:

Subhasree SenguptaAuthors Info & Claims

Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies, Volume 4, Issue 1

Article No.: 11, Pages 1 - 24

https://doi.org/10.1145/3381002

Published: 18 March 2020 Publication History

Abstract

Over the past few years, the technological vision of the HCI and UbiComp communities regarding conversational devices has become manifest in the form of smart speakers such as Google Home and Amazon Echo. Even though millions of households have adopted and integrated these devices into their daily lives, we lack a deep understanding of how different members of a household use such devices. To this end, we conducted interviews with 18 families and collected their Google Home Activity logs to understand the usage patterns of adults and children. Our findings reveal that there are substantial differences in the ways smart speakers are used by adults and children in families over an extended period of time. We report on how parents influence children's use and how different users perceive the devices. Finally, we discuss the implications of our findings and provide guidelines for improving the design of future smart speakers and conversational agents.

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Cited By

Kim YKwon JPark D(2024)How Does Talking with a Human-like Machine in a Self-Driving Car Affect your Experience? A Mixed-Method ApproachApplied Sciences10.3390/app1419899914:19(8999)Online publication date: 6-Oct-2024
https://doi.org/10.3390/app14198999
Guingrich RGraziano M(2024)Ascribing consciousness to artificial intelligence: human-AI interaction and its carry-over effects on human-human interactionFrontiers in Psychology10.3389/fpsyg.2024.132278115Online publication date: 27-Mar-2024
https://doi.org/10.3389/fpsyg.2024.1322781
Chang FSheng LGu Z(2024)Investigating the Integration and the Long-Term Use of Smart Speakers in Older Adults’ Daily Practices: Qualitative StudyJMIR mHealth and uHealth10.2196/4747212(e47472)Online publication date: 12-Feb-2024
https://doi.org/10.2196/47472
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Index Terms

He Is Just Like Me: A Study of the Long-Term Use of Smart Speakers by Parents and Children
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. HCI design and evaluation methods
      1. User studies
  2. Ubiquitous and mobile computing
    1. Empirical studies in ubiquitous and mobile computing

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cover image Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies

Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies Volume 4, Issue 1

March 2020

1006 pages

EISSN:2474-9567

DOI:10.1145/3388993

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Copyright © 2020 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 18 March 2020

Published in IMWUT Volume 4, Issue 1

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Cited By

Kim YKwon JPark D(2024)How Does Talking with a Human-like Machine in a Self-Driving Car Affect your Experience? A Mixed-Method ApproachApplied Sciences10.3390/app1419899914:19(8999)Online publication date: 6-Oct-2024
https://doi.org/10.3390/app14198999
Guingrich RGraziano M(2024)Ascribing consciousness to artificial intelligence: human-AI interaction and its carry-over effects on human-human interactionFrontiers in Psychology10.3389/fpsyg.2024.132278115Online publication date: 27-Mar-2024
https://doi.org/10.3389/fpsyg.2024.1322781
Chang FSheng LGu Z(2024)Investigating the Integration and the Long-Term Use of Smart Speakers in Older Adults’ Daily Practices: Qualitative StudyJMIR mHealth and uHealth10.2196/4747212(e47472)Online publication date: 12-Feb-2024
https://doi.org/10.2196/47472
Kovačević NHolz CGross MWampfler R(2024)The Personality Dimensions GPT-3 Expresses During Human-Chatbot InteractionsProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36596268:2(1-36)Online publication date: 15-May-2024
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Chen SMarkopoulos PHu J(2024)SUStory: Usability Evaluation of Conversational Interfaces for Children with a Narrative on a Game BoardProceedings of the 6th ACM Conference on Conversational User Interfaces10.1145/3640794.3665565(1-6)Online publication date: 8-Jul-2024
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Wald RVan Oosten JPiotrowski JAraujo T(2024)Smart Speaker Data Donations in Families: The Project Rosie PerspectiveProceedings of the 23rd Annual ACM Interaction Design and Children Conference10.1145/3628516.3659374(680-685)Online publication date: 17-Jun-2024
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Quander KMilky TAponte NCaceres Carrascal NWoodward J(2024)“Are you smart?”: Children's Understanding of “Smart” TechnologiesProceedings of the 23rd Annual ACM Interaction Design and Children Conference10.1145/3628516.3655787(625-638)Online publication date: 17-Jun-2024
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