article

Evaluation of electronic maritime services using fuzzy logic techniques

Authors:

N. V. Nikitakos,

M. A. LambrouAuthors Info & Claims

International Journal of Business Information Systems, Volume 4, Issue 1

Pages 1 - 24

https://doi.org/10.1504/IJBIS.2009.021600

Published: 01 November 2009 Publication History

Abstract

Our paper proposes an innovative methodological approach in order to evaluate e-business services. We assume a Multicriteria Decision Analysis (MCDA) framework, where sets of general and domain-specific criteria are used to judge the relative performance of e-services under evaluation. In this paper we present the main characteristics of the evaluation framework, including the assessment of the evaluation criteria and their relative importance, the evaluation of the performance and the final ranking of e-services. The proposed methodology has the innovative feature of embodying techniques of fuzzy logic theory into the classical multicriteria decision analysis. We present an application of our methodology in the maritime sector where we assume an e-services platform model, which supports operational and commercial activities of shipping companies on the internet. In the presented case study, we apply the proposed methodology in order to evaluate six electronic maritime services using totally 16 criteria.

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Cited By

Dhivya MSundarambal M(2014)Performance analysis of computational intelligence techniques for energy efficiency in wireless sensor networksInternational Journal of Business Information Systems10.1504/IJBIS.2014.06083516:1(42-54)Online publication date: 1-May-2014
https://dl.acm.org/doi/10.1504/IJBIS.2014.060835
Palanisamy RSha W(2014)An empirical analysis of user evaluation factors on attitude and intention of using a search engineInternational Journal of Business Information Systems10.1504/IJBIS.2014.05975115:3(261-290)Online publication date: 1-Mar-2014
https://dl.acm.org/doi/10.1504/IJBIS.2014.059751
Aderemi HOyebisi T(2012)Management and evaluation of technological capability in ICT firmsInternational Journal of Business Information Systems10.1504/IJBIS.2012.04888711:2(127-147)Online publication date: 1-Aug-2012
https://dl.acm.org/doi/10.1504/IJBIS.2012.048887
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Index Terms

Evaluation of electronic maritime services using fuzzy logic techniques
1. Applied computing
  1. Electronic commerce
2. Computing methodologies
  1. Artificial intelligence
    1. Knowledge representation and reasoning
      1. Probabilistic reasoning
      2. Vagueness and fuzzy logic
  2. Machine learning

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cover image International Journal of Business Information Systems

International Journal of Business Information Systems Volume 4, Issue 1

November 2008

142 pages

ISSN:1746-0972

EISSN:1746-0980

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Inderscience Publishers

Geneva 15, Switzerland

Publication History

Published: 01 November 2009

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Cited By

Dhivya MSundarambal M(2014)Performance analysis of computational intelligence techniques for energy efficiency in wireless sensor networksInternational Journal of Business Information Systems10.1504/IJBIS.2014.06083516:1(42-54)Online publication date: 1-May-2014
https://dl.acm.org/doi/10.1504/IJBIS.2014.060835
Palanisamy RSha W(2014)An empirical analysis of user evaluation factors on attitude and intention of using a search engineInternational Journal of Business Information Systems10.1504/IJBIS.2014.05975115:3(261-290)Online publication date: 1-Mar-2014
https://dl.acm.org/doi/10.1504/IJBIS.2014.059751
Aderemi HOyebisi T(2012)Management and evaluation of technological capability in ICT firmsInternational Journal of Business Information Systems10.1504/IJBIS.2012.04888711:2(127-147)Online publication date: 1-Aug-2012
https://dl.acm.org/doi/10.1504/IJBIS.2012.048887
Kamoun FHalaweh M(2012)A fuzzy classification approach to assess e-commerce security perceptionInternational Journal of Business Information Systems10.1504/IJBIS.2012.0444579:1(108-126)Online publication date: 1-Dec-2012
https://dl.acm.org/doi/10.1504/IJBIS.2012.044457

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