Nothing Special   »   [go: up one dir, main page]

skip to main content
article

Perceived effectiveness of text vs. multimedia Location-Based Advertising messaging

Published: 01 January 2009 Publication History

Abstract

The emergence of mobile communication and positioning technologies has presented advertisers and marketers with a radically innovative advertising channel: Location-Based Advertising (LBA). Despite the growing attention given to LBA, little is understood about the differential effects of text and multimedia advertising formats on the mobile consumer perceptions and behaviours. This exploratory study empirically examines the effects of multimedia advertisements vis-a-vis text-based advertisements on consumer perceptions and behaviours in a simulated LBA environment. A structural model was formulated to test their effects on consumer perceptions of entertainment, informativeness and irritation. Results show that multimedia LBA messages lead to more favourable attitude, increase the intention to use the LBA application, and have significant impact on purchase intention. Furthermore, this study indicates the role of multimedia as a double-edged sword: on the one hand, it suggests that multimedia impose a higher level of irritation; on the other hand, it suggests that multimedia enhance the informativeness and entertainment value of LBA. Implications for theory and practice are discussed.

References

[1]
ABI (2006) 'Mobile marketing and advertising', ABI Research, Viewed 27 May 2007. Available at: http://www.abiresearch.com/products/market_research/Mobile_Marketing_and_Advertising.
[2]
Agarwal, R. and Prasad, J. (1998) 'A conceptual and operational definition of personal innovativeness in the domain of information technology', Information Systems Research, Vol. 9, pp.204-215.
[3]
Ajzen, I. and Fishbein, M. (1980) Understanding Attitudes and Predicting Social Behavior. Englewood Cliffs, NJ: Prentice-Hall.
[4]
Bagui, S. (1998) 'Reasons for increased learning using multimedia', Journal of Educational Multimedia and Hypermedia, Vol. 7, pp.3-18.
[5]
Baker, J., Levy, M. and Grewal, D. (1992) 'An experimental approach to making retail store environmental decisions', Journal of Retailing, Winter, Vol. 68, pp.445-460.
[6]
Barnes, J.S. (2002) 'Wireless digital advertising: nature and implications', Int. J. Advertising, Vol. 21, pp.399-420.
[7]
Barwise, P. and Strong, C. (2002) 'Permission-based mobile advertising', Journal of Interactive Marketing, Vol. 16, pp.14-24.
[8]
Bauer, R. and Greyser, S. (1968) Advertising in America. Cambridge, MA: Harvard University Press.
[9]
Baumgartner, H. (2002) 'Toward a personology of the consumer', Journal of Consumer Research, September, Vol. 29, pp.286-292.
[10]
Beerli, A. and Santana, M.D.J. (1999) 'Design and validation of an instrument for measuring advertising effectiveness in the printed media', Journal of Current Issues and Research in Advertising, Vol. 21, pp.11-30.
[11]
Benbasat, I. and Dexter, A.S. (1986) 'An investigation of the effectiveness of color and graphical information presentation under varying time constraints', MIS Quarterly, Vol. 10, pp.59-83.
[12]
Berlyne, D.E. (1970) 'Novelty, complexity, and hedonic value', Perception and Psychophysics, Vol. 8, pp.279-286.
[13]
Booth-Butterfield, S., Cooke, P., Andrighetti, A., Casteel, B., Lang, T., Pearson, D. and Rodriguiz, B. (1994) 'Simultaneous versus exclusive processing of persuasion arguments and cues', Communication Quarterly, Vol. 42, pp.21-35.
[14]
Bruner II, C.G. and Kumar, A. (2007) 'Attitude toward location-based advertising', Journal of Interactive Marketing, Vol. 7, Available at: http://jiad.org/vol7/no2/bruner/.
[15]
Campbell, D.T. and Fiske, D.W. (1959) 'Convergent and discriminant validation by the multitrait-multimethod matrix', Psychological Bulletin, Vol. 56, pp.81-105.
[16]
Chen, Q. and Wells, W. (1999) 'Attitude toward the site', Journal of Advertising Research, Vol. 39, pp.27-37.
[17]
Chin, W.W. (1998) 'The partial least squares approach to structural equation modeling', in G.A. Marcoulides (ed.), Modern Methods for Business Research (pp.295-336). Mahwah, NJ: Lawrence Erlbaum Associates.
[18]
Cook, M. and Campbell, D.T. (1979) Quasi-Experimentation: Design and Analysis Issues for Field Settings. Boston, MA: Houghton Mifflin.
[19]
Culnan, M.J. (1995) 'Consumer awareness of name removal procedures: implication for direct marketing', Journal of Interactive Marketing, Vol. 9, pp.10-19.
[20]
Davis, F.D. (1989) 'Perceived usefulness, perceived ease of use and user acceptance of information technology', MIS Quarterly, Vol. 13, pp.319-340.
[21]
DeFleur, M., Davenport, L., Cronin, M. and DeFlem, M. (1992) 'Audience recall of news stories presented by newspaper, computer, television and radio', Journalism Quarterly, Winter, Vol. 69, pp.1010-1022.
[22]
Drossos, D., Giaglis, M.G., Lekakos, G., Kokkinaki, F. and Stavraki, G.M. (2007) 'Determinants of effective SMS advertising: an experimental study', Journal of Interactive Advertising, Vol. 7, Available at: http://jiad.org/vol7/no2/drossos/index.htm.
[23]
Ducoffe, R.H. (1996) 'Advertising value and advertising on the web', Journal of Advertising Research, Vol. 36, pp.21-35.
[24]
EC (2002) 'Directive on privacy and electronic communications', Official Journal of the European Communities, Viewed May 27. Available at: http://europa.eu.int/eur-lex/pri/en/oj/dat/ 2002/l_201/l_20120020731en00370047.pdf.
[25]
Eighmey, J. and McCord, L. (1998) 'Adding value in the information age: uses and gratifications of sites on the World Wide Web', Journal of Business Research, Vol. 41, pp.187-194.
[26]
Elliott, M.T. and Speck, S.P. (1998) 'Consumer perceptions of advertising clutter and its impact across various media', Journal of Advertising Research, Vol. 38, pp.29-41.
[27]
Fernandez, K.V. and Rosen, D.L. (2000) 'The effectiveness of information and color in yellow pages advertising', Journal of Advertising Research, Vol. 29, pp.61-73.
[28]
Fishbein, M. and Ajzen, I. (1975) Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research. Reading, MA: Addison-Wesley.
[29]
Fornell, C. and Bookstein, F.L. (1982) 'Two structrual equation models: LISREL and PLS applied to customer exit-voice theory', Journal of Marketing Research, Vol. 19, pp.440-452.
[30]
Haley, R.I. and Baldinger, L.A. (1991) 'The ARF copy research validity project', Journal of Advertising Research, Vol. 31, pp.11-32.
[31]
Kahneman, D. (1973) Attention and Effort. Englewood Cliffs, NJ: Prentice-Hall.
[32]
Karjaluoto, H. and Alatalo, T. (2007) 'Consumers' attitudes towards and intention to participate in mobile marketing', Int. J. Services Technology and Management, Vol. 8, pp.155-173.
[33]
Katasonov, A. (2004) 'Dependability of location-based services: a largely overlooked aspect', Paper presented in the Proceedings of the 6th International Conference on Enterprise Information Systems (ICEIS), Porto, Portugal, pp.489-496.
[34]
Kerlinger, F.N. (1986) Foundations of Behavioral Research. Fort Worth, TX: Holt, Rinehart and Winston.
[35]
Kimball, R. (2004) FCC Takes Action to Protect Wireless Subscribers from Spam, News release of the Federal Communication Commission, Viewed 27 May 2007. Available at: http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-250522A3.pdf.
[36]
Ko, H., Cho, C-H. and Roberts, S.M. (2005) 'Internet uses and gratifications: a structural equation model of interactive advertising', Journal of Advertising, Vol. 34, pp.57-70.
[37]
Kölmel, B. and Alexakis, S. (2002) 'Location based advertising', The First International Conference on Mobile Business (M-Business 2002), Athens, Greece.
[38]
Koufaris, M. (2002) 'Applying the technology acceptance model and flow theory to online consumer behavior', Information Systems Research, Vol. 13, pp.205-223.
[39]
Lang, A. (2000) 'The limited capacity model of mediated message processing', Journal of Communication, Vol. 50, Winter, pp.46-70.
[40]
Lang, A., Borse, J., Wise, K. and David, P. (2002) 'Captured by the World Wide Web: orienting to structural and content features of computer-presented information', Communication Research, Vol. 29, pp.215-245.
[41]
Lee, K. and Miller, E.K. (2006) 'Internet users' attitude and behavioural intention on ebranding', Int. J. Internet Marketing and Advertising, Vol. 3, pp.335-354.
[42]
Li, N. and Zhang, P. (2002) 'Consumer online shopping attitudes and behavior: an assessment of research', in R. Ramsower and J. Windsor (Eds), Paper presented in the Proceeding of the 8th Americas Conference on Information Systems (pp.508-517), Dallas, TX.
[43]
Lichtenstein, D.R., Netemeyer, G.R. and Burton, S. (1990) 'Distinguishing coupon proneness from value consciousness: an acquisition-transaction utility theory perspective', Journal of Marketing, Vol. 54, pp.54-67.
[44]
Lim, K.H., Benbasat, I. and Ward, M.L. (2000) 'The role of multimedia in changing first impression bias', Information Systems Research, Vol. 11, pp.115-136.
[45]
Lohse, G.L. and Rosen, D.L. (2001) 'Signaling quality and credibility in yellow pages advertising: the influence of color and graphics on choice', Journal of Advertising Research, Vol. 30, pp.73-85.
[46]
Lynch, J.G.J. and Srull, T.K. (1982) 'Memory and attentional factors in consumer choice: concepts and research methods', Journal of Consumer Research, Vol. 9, pp.18-37.
[47]
Mackenzie, S.B., Lutz, J.R. and Belch, E.G. (1986) 'The role of attitude toward the ad as a mediator of advertising effectiveness: a test of competing explanations', Journal of Marketing Research, Vol. 23, pp.130-143.
[48]
McQuail, D. (1983) Mass Communication Theory: An Introduction (1st ed.). London, UK: Sage Publications.
[49]
MDA (2008) The Q1 2008 UK Mobile Trends Report, 27 April. Available at: http:// www.themda.org/documents/PressReleases/Switch/MDA_Q1_2008_UK_mobile_report.pdf.
[50]
Merisavo, M., Vesanen, J., Arponen, A., Kajalo, S. and Raulas, M. (2006) 'The effectiveness of targeted mobile advertising in selling mobile services: an empirical study', Int. J. Mobile Communications, Vol. 4, pp.119-127.
[51]
Mittal, B. (1994) 'Public assessment of TV advertising: faint praise and harsh criticism', Journal of Advertising Research, Vol. 34, pp.35-53.
[52]
MMA (2005) 'Wireless Definitions: MMA Privacy and Spam Definitions', Mobile Marketing Association, Available at: http://www.mmaglobal.com/glossary.pdf
[53]
Muk, A. (2007) 'Cultural influences on adoption of SMS advertising: a study of American and Taiwanese consumers', Journal of Targeting, Measurement and Analysis for Marketing, Vol. 16, pp.39-47.
[54]
Nowak, J.G. and Phelps, J. (1997) 'Direct marketing and the use of individual-level consumer information: determining how and when 'privacy' matters', Journal of Direct Marketing, Vol. 11, pp.94-108.
[55]
Nunnally, J.C. (1978) Psychometric Theory (2nd ed.). New York, NY: McGraw-Hill.
[56]
Okazaki, S. (2004) 'How do Japanese consumers perceive wireless ads? A multivariate analysis', Int. J. Advertising, Vol. 23, pp.429-454.
[57]
Oskamp, S. (1991) Attitudes and Opinions (2nd ed.). Englewood Cliffs, NJ: Prentice-Hall.
[58]
Pedersen, E.P. (2005) 'Adoption of mobile internet services: an exploratory study of mobile commerce early adopters', Journal of Organizational Computing and Electronic Commerce, Vol. 15, pp.203-222. Available at: http://www.informaworld.com/smpp/content~content= a788623614~db=all).
[59]
Perloff, R.M. (1993) The Dynamics of Persuasion. New Jersey, NJ: Lawrence Erlbaum Associates, Inc.
[60]
Petty, R. and Cacioppo, J. (1986) Communication and persuasion: The central and peripheral routes to attitude change. New York, NY: Springer-Verlag.
[61]
Putrevu, S. and Lord, R.K. (1994) 'Comparative and noncomparative advertising: attitude effects under Cognitive and affective involvement conditions', Journal of Advertising Research, Vol. 23, pp.77-90.
[62]
Raney, A.A., Arpan, M.L., Pashupati, K. and Brill, A.D. (2003) 'At the movies, on the web: an investigation of the effects of entertaining and interactive web content on site and brand evaluations', Journal of Interactive Marketing, Vol. 17, pp.38-53.
[63]
Ray, M. (1973) 'Marketing communication and the hierarchy of effects', in P. Clarke (ed.), New Models for Communication Research (pp.146-175). Beverly Hills, CA: Sage.
[64]
Rosenberg, M.J. (1960) 'An analysis of affective-cognitive consistency', in C.I. Hovland and M.J. Rosenberg (Eds), Attitude Organization and Change (pp.15-64). New Haven, CT: Yale University Press.
[65]
Rotzoll, K., Haefner, J. and Sandage, C. (1986) Advertising in Contemporary Society: Perspectives Toward Understanding. Cincinnati, OH: South-Western Publishing.
[66]
Shimp, T.A. (1981) 'Attitude towards the ad as a mediator of consumer brand choice', Journal of Advertising Research, Vol. 10, pp.9-15.
[67]
Simon, J.S. and Peppas, C.S. (2004) 'An examination of media richness theory in product web site design: an empirical study', Journal of Policy, Regulation and Strategy for Telecommunications, Information and Media, Vol. 6, pp.270-281.
[68]
SYBASE (2007) Sybase 365 Announces 11th Consecutive Quarter of Growth for MMS Message Delivery, 27 April 2008, Available at: http://www.sybase.com/detail?id=1054419.
[69]
Tam, E.C., Hui, K.L. and Tan, B.C.Y. (2002) 'What do they want? Motivating consumers to disclose personal information to internet businesses', Paper presented in the Proceeding of the Twenty-Third International Conference on Information Systems, Barcelona, Spain.
[70]
Tolman, E.C. (1951) 'A psychological model', in T. Parsons and E.A. Shils (Eds), Toward a General Theory of Action (pp.279-361). Cambridge, MA: Harvard University Press.
[71]
Tsang, M.M., Ho, S.C. and Liang, T.P. (2004) 'Consumer attitudes toward mobile advertising: an empirical study', Int. J. Electronic Commerce, Vol. 8, pp.65-78.
[72]
Unni, R. and Harmon, R. (2007) 'Perceived effectiveness of push vs. pull mobile location-based advertising', Journal of Interactive Marketing, Vol. 7, Available at: http://jiad.org/vol7/no2/ unni/index.htm.
[73]
Venkatesh, V. and Speier, C. (1999) 'Computer technology training in the workplace: a longitudinal investigations of the effects of the mood', Organizational Behavior and Human Decision Processes, Vol. 79, pp.1-28.
[74]
Ververidis, C. and Polyzos, C.G. (2002) 'Mobile marketing using a location based service', Paper presented in the Proceedings of the first International Conference on Mobile Business, Athens, Greece.
[75]
Wold, H. (1982) 'Soft modeling: the basic design and some extensions', in K.G. Joreskog and H. Wold (Eds), Systems Under Indirect Observations: Part 2 (pp.1-54). Amsterdam, The Netherlands: North-Holland.
[76]
Xu, H. and Teo, H.H. (2005) 'Privacy considerations in location-based advertising', in C. Sorensen, Y. Yoo, K. Lyytinen and J.I. DeGross (Eds), Designing Ubiquitous Information Environments: Socio-Technical Issues and Challenges (pp.71-90). Boston, MA: Springer.
[77]
Yuan, L. and Steinberg, B. (2006) 'Sales call: more ads hit cellphone screens', Wall Street Journal, February 2, Available at: http://online.wsj.com/article/SB113884373141562759.html.
[78]
Zeithaml, V.A. (1988) 'Consumer perceptions of price, quality, and value: a means-end model and synthesis of evidence', Journal of Marketing, July, Vol. 52, pp.2-22.
[79]
Zhang, Y. (1996) 'Responses to humorous advertising: the moderating effect of need for cognition', Journal of Advertising Research, Vol. 25, pp.15-32.

Cited By

View all
  • (2024)Pokémon GO as an Advertising Platform: The Case for Locative Advertising in Location-based GamesGames: Research and Practice10.1145/36415092:1(1-25)Online publication date: 18-Mar-2024
  • (2022)Advertising in Location-Based Games: An Exploration in Pokémon GOExtended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491101.3519663(1-6)Online publication date: 27-Apr-2022
  • (2021)In-store shopping with location-based retail apps: perceived value, consumer response, and the moderating effect of flowInformation Technology and Management10.1007/s10799-021-00326-822:2(83-97)Online publication date: 1-Jun-2021
  • Show More Cited By

Recommendations

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image International Journal of Mobile Communications
International Journal of Mobile Communications  Volume 7, Issue 2
February 2009
135 pages
ISSN:1470-949X
EISSN:1741-5217
Issue’s Table of Contents

Publisher

Inderscience Publishers

Geneva 15, Switzerland

Publication History

Published: 01 January 2009

Author Tags

  1. MMS
  2. SMS
  3. consumer perceptions
  4. entertainment
  5. informativeness
  6. irritation
  7. location-based advertising
  8. mobile communications
  9. mobile consumer behaviour
  10. multimedia LBA
  11. multimedia advertisements
  12. multimedia messaging service
  13. short messaging service

Qualifiers

  • Article

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)0
  • Downloads (Last 6 weeks)0
Reflects downloads up to 24 Nov 2024

Other Metrics

Citations

Cited By

View all
  • (2024)Pokémon GO as an Advertising Platform: The Case for Locative Advertising in Location-based GamesGames: Research and Practice10.1145/36415092:1(1-25)Online publication date: 18-Mar-2024
  • (2022)Advertising in Location-Based Games: An Exploration in Pokémon GOExtended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491101.3519663(1-6)Online publication date: 27-Apr-2022
  • (2021)In-store shopping with location-based retail apps: perceived value, consumer response, and the moderating effect of flowInformation Technology and Management10.1007/s10799-021-00326-822:2(83-97)Online publication date: 1-Jun-2021
  • (2020)An Empirical Study on Determining the Effectiveness of Social Media AdvertisingInternational Journal of E-Business Research10.4018/IJEBR.202004010416:2(47-68)Online publication date: 1-Apr-2020
  • (2020)Exploring Design Principles for Sharing of Personal Informatics Data on Ephemeral Social MediaProceedings of the ACM on Human-Computer Interaction10.1145/34151664:CSCW2(1-24)Online publication date: 15-Oct-2020
  • (2019)Mobile Targeting Using Customer Trajectory PatternsManagement Science10.1287/mnsc.2018.318865:11(5027-5049)Online publication date: 1-Nov-2019
  • (2018)Online Video Advertisements' Effect on Purchase IntentionInternational Journal of E-Business Research10.4018/IJEBR.201804010614:2(87-101)Online publication date: 1-Apr-2018
  • (2017)The influence of colour on intention to adopt food delivery service mobile appProceedings of the 3rd International Conference on Communication and Information Processing10.1145/3162957.3163018(87-91)Online publication date: 24-Nov-2017
  • (2017)Does location congruence matter? A field study on the effects of location-based advertising on perceived ad intrusiveness, relevance & valueComputers in Human Behavior10.1016/j.chb.2017.03.00373:C(659-668)Online publication date: 1-Aug-2017
  • (2016)User perception, intention, and attitude on mobile advertisingInternational Journal of Mobile Communications10.1504/IJMC.2017.08058015:1(104-117)Online publication date: 1-Jan-2016
  • Show More Cited By

View Options

View options

Login options

Media

Figures

Other

Tables

Share

Share

Share this Publication link

Share on social media