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CyberGuardians: Improving Community Cyber Resilience Through Embedded Peer-to-Peer Support

Published: 06 July 2020 Publication History

Abstract

Older users are rapidly adopting internet-enabled devices, yet are often targeted by cyber attackers with possible disastrous consequences. We describe the CyberGuardians initiative where we train older members of the community to be knowledgeable about cybersecurity so they can spread the information to peers and help protect their communities from cyber harms. Specifically, we focus on a case study evaluating two CyberGuardians and their use of training materials to inform peers in their community about cybersecurity. We discuss the importance of flexible training materials that can be adapted by CyberGuardians for sharing with peers.

References

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AgeUK. 2019. Older person becomes victim of fraud every 40 seconds. Retrieved March 12, 2020 from https://www.ageuk.org.uk/latestpress/articles/2019/july/older-person-becomesfraud-victim-every-40-seconds/
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Nabat Arfi and Shalini Agarwal. 2013. Knowledge of Cybercrime among Elderly. International Journal of Scientific & Engineering Research 4, 7: 1463--1468.
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Sarah Coates, Priya Tanna, and Eleanor Scott-Allen. 2019. Overview of the UK population - August 2019. Office for National Statistics. Retrieved March 13, 2020 from https://www.ons.gov.uk/peoplepopulationandcomm unity/populationandmigration/populationestimates/a rticles/overviewoftheukpopulation/august2019#theuks-population-is-ageing
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Cassandra Cross. 2017. "But I've never sent them any personal details apart from my driver's licence number ?': Exploring seniors' attitudes towards identity crime. Security Journal 30, 1: 74--88. https://doi.org/10.1057/sj.2015.23
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National Cyber Security Centre. 2019. Top tips for staying secure online. Retrieved March 31, 2020 from https://www.ncsc.gov.uk/collection/top-tipsfor-staying-secure-online
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James Nicholson, Lynne Coventry, and Pam Briggs. 2017. Can we fight social engineering attacks by social means? Assessing social salience as a means to improve phish detection. In Proceedings of the Thirteenth USENIX Conference on Usable Privacy and Security (SOUPS '17), 285--298.
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James Nicholson, Lynne Coventry, and Pamela Briggs. 2019. ?If It's Important It Will Be A Headline": Cybersecurity Information Seeking in Older Adults. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems (CHI '19), 1--11. https://doi.org/10.1145/3290605.3300579
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Cited By

View all
  • (2023)"Un-equal online safety?"Proceedings of the 32nd USENIX Conference on Security Symposium10.5555/3620237.3620551(5611-5628)Online publication date: 9-Aug-2023
  • (2023)Counterattacking Cyber Threats: A Framework for the Future of CybersecuritySustainability10.3390/su15181336915:18(13369)Online publication date: 6-Sep-2023
  • (2023)‘I’d be lost without my smartphone’: a qualitative analysis of the use of smartphones and tablets by people living with dementia, mild cognitive impairment, and their caregiversAging & Mental Health10.1080/13607863.2023.220558528:4(595-603)Online publication date: 4-May-2023
  • Show More Cited By

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    Information & Contributors

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    Published In

    cover image ACM Conferences
    DIS' 20 Companion: Companion Publication of the 2020 ACM Designing Interactive Systems Conference
    July 2020
    605 pages
    ISBN:9781450379878
    DOI:10.1145/3393914
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 06 July 2020

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    Author Tags

    1. cyber resilience
    2. cyberhygiene
    3. cybersecurity
    4. interactive training
    5. older adults

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    • Abstract

    Funding Sources

    • Engineering and Physical Sciences Research Council (EPSRC)

    Conference

    DIS '20
    Sponsor:
    DIS '20: Designing Interactive Systems Conference 2020
    July 6 - 10, 2020
    Eindhoven, Netherlands

    Acceptance Rates

    Overall Acceptance Rate 1,158 of 4,684 submissions, 25%

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    Cited By

    View all
    • (2023)"Un-equal online safety?"Proceedings of the 32nd USENIX Conference on Security Symposium10.5555/3620237.3620551(5611-5628)Online publication date: 9-Aug-2023
    • (2023)Counterattacking Cyber Threats: A Framework for the Future of CybersecuritySustainability10.3390/su15181336915:18(13369)Online publication date: 6-Sep-2023
    • (2023)‘I’d be lost without my smartphone’: a qualitative analysis of the use of smartphones and tablets by people living with dementia, mild cognitive impairment, and their caregiversAging & Mental Health10.1080/13607863.2023.220558528:4(595-603)Online publication date: 4-May-2023
    • (2022)The use of digital technologies by people with mild-to-moderate dementia during the COVID-19 pandemic: A positive technology perspectiveDementia10.1177/1471301222107947721:4(1363-1380)Online publication date: 25-Mar-2022
    • (2022)Protecting The VulnerableProceedings of the ACM on Human-Computer Interaction10.1145/35556476:CSCW2(1-26)Online publication date: 11-Nov-2022
    • (2021)Understanding Young People's Experiences of CybersecurityProceedings of the 2021 European Symposium on Usable Security10.1145/3481357.3481520(200-210)Online publication date: 11-Oct-2021
    • (2021)Fragments of the Past: Curating Peer Support with Perpetrators of Domestic ViolenceProceedings of the 2021 CHI Conference on Human Factors in Computing Systems10.1145/3411764.3445611(1-14)Online publication date: 6-May-2021
    • (2021)Training and Embedding Cybersecurity Guardians in Older Communities.Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems10.1145/3411764.3445078(1-15)Online publication date: 6-May-2021

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