Nothing Special   »   [go: up one dir, main page]

skip to main content
10.1145/3372938.3373003acmotherconferencesArticle/Chapter ViewAbstractPublication PagesbdiotConference Proceedingsconference-collections
research-article

An approach for the implementation of semantic Big Data Analytics in the Social Business Intelligence process on distributed environments (Cloud computing)

Published: 07 January 2020 Publication History

Abstract

Managing and extracting useful knowledge from social media sources is a challenge. It has attracted a lot of attention from universities and industry. To meet this challenge, semantic analysis of textual data is the subject matter.
Today, with the connection present everywhere and at any time, considerable data is born. These data or data become a key player for understanding, analyzing, anticipating and solving major economic, political, social and scientific problems. Data also changes our working procedures, our cultural environment, even restructuring our way of thinking. And just as the scientific, managerial and financial world is interested in Big Data, a new discipline is growing: Fast Data. In addition to the salient volume of data; another variant becomes decisive, the ability to efficiently process data in all their diversity, transforming it into knowledge by providing the right information to the right person at the right time, or even using it to predict the future.
The exploitation of Big Data requires the proposition of new adapted mathematical and IT approaches but also a reengineering of managerial approaches for the control of the informational environment of a public or private organization. While basing itself on a strategic information management approach such as Economic Intelligence (EI). The latter combines and encompasses Business Intelligence techniques for internal data management and business intelligence techniques for monitoring and controlling external information flows. However, Big Data, as a boundless source of information for EI, has upset the traditional EI process, which requires a reengineering of the EI approach. My research works perfectly in this context characterized by an uncertain and unpredictable environment.
We ask to propose an ontology-based, service-oriented, agile and scalable Social Business Intelligence approach to extract the semantics of textual data and define the domain of massive data. In other words, we semantically analyze social data at two levels, namely the level of the entity and the level of the domain.

References

[1]
Harrysson, M., Metayer, E., & Sarrazin, H. (2012). How 'social intelligence' can guide decisions, McKinsey Quarterly - http://www.mckinsey.com/insights/high_tech_telecoms_internet/how_social_intelligence_can_guide_decisions
[2]
Palmer, D., Mahidhar, V., Galizia, T., & Sharma V. (2013). Reengineering Business Intelligence. Amplify Social Signals, Business Trends Deloitte University Press
[3]
Kobielus, J. (2007). Business Intelligence gets collaborative, Network World - http://www.networkworld.com/columnists/2007/011507kobielus.html?page=1
[4]
Osatuyi, B. (2013). Information sharing on social media sites. Computers in Human Behavior, 29(6), 2622--2631.
[5]
Royle, J., & Laing, A. (2014). The digital marketing skills gap: Developing a Digital Marketer Model for the communication industries. International Journal of Information Management, 34(2), 65--73.
[6]
Rud, O. P. (2009). Business intelligence success factors: Tools for aligning your business in the global economy. Hoboken, NJ: Wiley & Sons.
[7]
Banerjee, N., Chakraborty, D., Joshi, A., Mittal, S., Rai, A., & Ravindran, B. (2012, March12). Towards analyzing microblogs for detection and classification of real-time intentions. In Mobile and ubiquitous systems: Computing, networking, and services. Cham: Springer International Publishing. http://dx.doi.org/10.1007/978-3-319-11569-6-10
[8]
Marcus, A., Bernstein, M. S., Badar, O., Karger, D. R., Madden, S., & Miller, R. C. (2011). Twit info: Aggregating and visualizing microblogs for event exploration. Presented at the CHI '11: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. http://dx.doi.org/10.1145/1978942.1978975 (ACM Request Permissions)
[9]
Chamlertwat, W., Bhattarakosol, P., & Rungkasiri, T. (2012). Discovering consumer insight from Twitter via sentiment analysis. Journal of Universal Computer Science, 18(8).
[10]
Melville, P., Sindhwani, V., & Lawrence, R. (2009). Social media analytics: Channeling the power of the blogosphere for marketing insight. In Proc of the WIN.
[11]
Noonan, D. S., Zhou, S., & Kirkman, R. (2017). Making smart and sustainable infrastructure projects viable: Private choices, public support, and systems constraints. Urban Planning, 2(3), 18--32.
[12]
Pender, B., Currie, G., Delbosc, A., & Shiwakoti, N. (2014). Social media use during unplanned transit network disruptions: A review of literature. Transport Reviews, 34(4), 501--521.
[13]
Jain, U. (2012). Collaborative BI: Wisdom of the Crowds, Software Magazine. The Software Decision Journal - www.softwaremag.com/content/ContentCT.asp?P=3377
[14]
Bird, C., Gourley, A., Gertz, M., Devanbu, P., & Swaminathan, A. (2006). Mining email social networks. In The 2006 International Workshop (pp. 1--7). http://dx.doi.org/10.1145/1137983.1138016
[15]
Wasserman, S. (2011). Social network analysis: Theory and applications. Cambridge: Cambridge University Press. http://dx.doi.org/10.1017/cbo9780511815478.003
[16]
Brown, E. D. (2012). Will Twitter make you a better investor? A look at sentiment, user reputation and their effect on the stock market. In Conference Proceedings for the Southern Association for Information Systems SAIS Conference.
[17]
Saif, H., He, Y., & Alani, H. (2012). Semantic sentiment analysis of Twitter (Vol. Part I, Volume Part I). Presented at the ISWC'12: Proceedings of the 11th international conference on the semantic Web, Springer-Verlag. http://dx.doi.org/10.1007/978-3-642-35176-1-32
[18]
He, W., Zha, S., & Li, L. (2013). Social media competitive analysis and text mining: A case study in the pizza industry. International Journal of Information Management, 33(3), 464--472.
[19]
Rogers, E. M. (1976). New product adoption and diffusion. Journal of Consumer Research, 2(4), 290.
[20]
Vespignani, A. (2005). Complex networks: Behind enemy lines. Nature Physics, 1(3), 135--136.
[21]
Leskovec, J., Adamic, L. A., & Huberman, B. A. (2007). The dynamics of viral marketing. ACM Transactions on the Web (TWEB), 1(1), 5-es.
[22]
Perry-Smith, J. E. (2006). Social yet creative: The role of social relationships in facilitating individual creativity. Academy of Management Journal, 49(1), 85--101.
[23]
Cowan, R., & Jonard, N. (2001). The dynamic of collective invention. Journal of Economic Behavior & Organization, 52(4), 1--25. http://dx.doi.org/10.1016/s0167-2681(03)00091-x
[24]
Reagans, R., & McEvily, B. (2003). Network structure and knowledge transfer: The effects of cohesion and range. Administrative Science Quarterly, 48(2), 1--29.http://dx.doi.org/10.2307/3556658
[25]
Uzzi, B. (1997). Social structure and competition in interim networks. Administrative Science Quarterly, 1--34.
[26]
Granovetter, M. S. (1973). The strength of weak ties. American Journal of Sociology, 1--22. http://dx.doi.org/10.1016/b978-0-12-442450-0.50025-0
[27]
Burt, R. S. (2004). Structural holes and good ideas. American Journal of Sociology, 110(2), 1--51. http://dx.doi.org/10.1086/421787
[28]
Sloane, N., & Wyner, A. (n.d.). A mathematical theory of communication. Claude E. Shannon: Collected Papers (pp. 5--83)
[29]
Manning, C., Raghavan, P., & Shutze, H. (2009). An introduction to information retrieval. Cambridge: Cambridge University Press. http://dx.doi.org/10.1017/cbo9780511809071.011Conference Name: ACM Woodstock conference
[30]
Salton, G., & Buckley, C. (1988). Term-weighting approaches in automatic text retrieval. Information Processing Management, 24(5), 513--523.
[31]
Croft, W. B., Metzler, D., & Strohman, T. (2010). Search engines. Boston, MA: Addison-Wesley Professional.
[32]
Qian, W., Zhou, A., Zhang, Z., & Zhao, B. (2013). Identification of collective viewpoints on microblogs. Datak, 87C, 374--393. http://dx.doi.org/10.1016/j.datak.2013.05.003
[33]
Introne, J. E., & Drescher, M. (2013). Analyzing the flow of knowledge in computer mediated teams. Presented at the CSCW'13: Proceedings of the 2013 conference on computer supported cooperative work, New York, NY. http://dx.doi.org/10.1145/2441776.2441816 (ACM Request Permissions)
[34]
Naveed, N., Gottron, T., Kunegis, J., & Alhadi, A. C. (2011). Searching microblogs: Coping with sparsity and document quality. Presented at the CIKM '11: Proceedings of the 20th ACM international conference on information and knowledge management, New York, NY. http://dx.doi.org/10.1145/2063576.2063607 (ACM Request Permissions)
[35]
Chamlertwat, W., Bhattarakosol, P., & Rungkasiri, T. (2012). Discovering consumer insight from Twitter via sentiment analysis. Journal of Universal Computer Science, 18(8).
[36]
Pousman, Z., Stasko, J. T., & Mateas, M. (2007). Casual information visualization: Depictions of data in everyday life. IEEE Transactions on Visualization and Computer Graphics, 13(6), 1145--1152. http://dx.doi.org/10.1109/TVCG.2007.70541
[37]
Sack, W. (2000). Conversation map: An interface for very large-scale conversations. Journal of Management Information Systems, 17(3).
[38]
Gartner. (2013). Hype cycle for social software, 2013.
[39]
Smith, A., Doty, C., Pilecki, M., & Ngo, S. (2014, June 24). Defining social intelligence. Retrieved from http://www.forrester.com/Defining+Social+Intelligence/fulltext/-/E-RES56607
[40]
Berger, J., & Milkman, K. (2010). Social transmission and viral culture. Philadelphia: The Wharton School of the University of Pennsylvania.
[41]
Watts, D., & Strogatz, S. (1998). Collective dynamics of small-world networks. Nature, 393, 1--3.
[42]
Hu, X., & Liu, H. (2012). Text analytics in social media. In Mining text data. Boston MA: Springer US.
[43]
Carlo Lipizzi, Luca Iandoli, José Emmanuel Ramirez Marquez. (2015). Extracting and evaluating conversational patterns in social media: A socio-semantic analysis of customers' reactions to the launch of new products using Twitter streams. International Journal of Information Management 35 (2015) 490--503.

Cited By

View all
  • (2023)Effects and Potentials of Business Intelligence Tools on Tourism Companies in a Tourism 4.0 EnvironmentInternet of Behaviors Implementation in Organizational Contexts10.4018/978-1-6684-9039-6.ch008(153-174)Online publication date: 1-Nov-2023
  • (2020)BITOUR: A Business Intelligence Platform for Tourism AnalysisISPRS International Journal of Geo-Information10.3390/ijgi91106719:11(671)Online publication date: 12-Nov-2020

Recommendations

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image ACM Other conferences
BDIoT '19: Proceedings of the 4th International Conference on Big Data and Internet of Things
October 2019
476 pages
ISBN:9781450372404
DOI:10.1145/3372938
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 07 January 2020

Permissions

Request permissions for this article.

Check for updates

Author Tags

  1. Big Data
  2. Cloud
  3. Distributed Processing
  4. Fast Data
  5. Ontology
  6. Social BI

Qualifiers

  • Research-article
  • Research
  • Refereed limited

Conference

BDIoT'19

Acceptance Rates

BDIoT '19 Paper Acceptance Rate 75 of 136 submissions, 55%;
Overall Acceptance Rate 75 of 136 submissions, 55%

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)12
  • Downloads (Last 6 weeks)1
Reflects downloads up to 09 Jan 2025

Other Metrics

Citations

Cited By

View all
  • (2023)Effects and Potentials of Business Intelligence Tools on Tourism Companies in a Tourism 4.0 EnvironmentInternet of Behaviors Implementation in Organizational Contexts10.4018/978-1-6684-9039-6.ch008(153-174)Online publication date: 1-Nov-2023
  • (2020)BITOUR: A Business Intelligence Platform for Tourism AnalysisISPRS International Journal of Geo-Information10.3390/ijgi91106719:11(671)Online publication date: 12-Nov-2020

View Options

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Media

Figures

Other

Tables

Share

Share

Share this Publication link

Share on social media