research-article

Paying Crowd Workers for Collaborative Work

Authors:

Edith LawAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 3, Issue CSCW

Article No.: 125, Pages 1 - 24

https://doi.org/10.1145/3359227

Published: 07 November 2019 Publication History

Abstract

Collaborative crowdsourcing tasks allow crowd workers to solve problems that they could not handle alone, but worker motivation in these tasks is not well understood. In this paper, we study how to motivate groups of workers by paying them equitably. To this end, we characterize existing collaborative tasks based on the types of information available to crowd workers. Then, we apply concepts from equity theory to show how fair payments relate to worker motivation, and we propose two theoretically grounded classes of fair payments. Finally, we run two experiments using an audio transcription task on Amazon Mechanical Turk to understand how workers perceive these payments. Our results show that workers recognize fair and unfair payment divisions, but are biased toward payments that reward them more. Additionally, our data suggests that fair payments could lead to a small increase in worker effort. These results inform the design of future collaborative crowdsourcing tasks.

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Cited By

Oppenlaender JAbbas TGadiraju U(2024)The State of Pilot Study Reporting in Crowdsourcing: A Reflection on Best Practices and GuidelinesProceedings of the ACM on Human-Computer Interaction10.1145/36410238:CSCW1(1-45)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3641023
Shelby RSrinivasan RBurgdorf KLena JRostamzadeh N(2024)Creative ML Assemblages: The Interactive Politics of People, Processes, and ProductsProceedings of the ACM on Human-Computer Interaction10.1145/36373158:CSCW1(1-30)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637315
Kashima HOyama SArai HMori J(2024)Trustworthy human computation: a surveyArtificial Intelligence Review10.1007/s10462-024-10974-157:12Online publication date: 12-Oct-2024
https://doi.org/10.1007/s10462-024-10974-1
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Index Terms

Paying Crowd Workers for Collaborative Work
1. Human-centered computing
  1. Collaborative and social computing
    1. Collaborative and social computing theory, concepts and paradigms
      1. Computer supported cooperative work
    2. Empirical studies in collaborative and social computing

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 3, Issue CSCW

November 2019

5026 pages

EISSN:2573-0142

DOI:10.1145/3371885

Editors:
Airi Lampinen
Stockholm University, Sweden
,
Darren Gergle
Northwestern University, USA
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David A. Shamma
FXPAL, USA

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Published: 07 November 2019

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Oppenlaender JAbbas TGadiraju U(2024)The State of Pilot Study Reporting in Crowdsourcing: A Reflection on Best Practices and GuidelinesProceedings of the ACM on Human-Computer Interaction10.1145/36410238:CSCW1(1-45)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3641023
Shelby RSrinivasan RBurgdorf KLena JRostamzadeh N(2024)Creative ML Assemblages: The Interactive Politics of People, Processes, and ProductsProceedings of the ACM on Human-Computer Interaction10.1145/36373158:CSCW1(1-30)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637315
Kashima HOyama SArai HMori J(2024)Trustworthy human computation: a surveyArtificial Intelligence Review10.1007/s10462-024-10974-157:12Online publication date: 12-Oct-2024
https://doi.org/10.1007/s10462-024-10974-1
Krendl AHugenberg KKennedy D(2023)Comparing data quality from an online and in-person lab sample on dynamic theory of mind tasksBehavior Research Methods10.3758/s13428-023-02152-y56:3(2353-2375)Online publication date: 15-Jun-2023
https://doi.org/10.3758/s13428-023-02152-y
Maddalena EIbáñez LReeves NSimperl E(2023)Qrowdsmith: Enhancing Paid Microtask Crowdsourcing with Gamification and Furtherance IncentivesACM Transactions on Intelligent Systems and Technology10.1145/360494014:5(1-26)Online publication date: 21-Jun-2023
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Montanelli SRuskov M(2023)A Systematic Literature Review of Online Collaborative Story WritingHuman-Computer Interaction – INTERACT 202310.1007/978-3-031-42286-7_5(73-93)Online publication date: 28-Aug-2023
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Soratana TLiu YYang X(2022)Effects of Payment Rate and Country’s Income Level on Attitude Toward aCrowdsourcing TaskProceedings of the Human Factors and Ergonomics Society Annual Meeting10.1177/107118132266153266:1(2220-2224)Online publication date: 27-Oct-2022
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Soratana TLiu YJessie Yang X(2022)Effect of Payment Methods in Crowdsourcing PlatformsProceedings of the Human Factors and Ergonomics Society Annual Meeting10.1177/107118132266113566:1(1627-1631)Online publication date: 27-Oct-2022
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