abstract

Robot Gendering: Influences on Trust, Occupational Competency, and Preference of Robot Over Human

Authors:

Kantwon Rogers,

De'Aira Bryant,

Ayanna HowardAuthors Info & Claims

CHI EA '20: Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems

Pages 1 - 7

https://doi.org/10.1145/3334480.3382930

Published: 25 April 2020 Publication History

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Abstract

This paper presents an investigation into the differences found in participants' comfort levels with using new humanoid robots in addition to the tendency to give a gender to a robot designed to be gender neutral. These factors were used to examine participants' perception of occupational competency, trust, and preference for a humanoid robot over a human male or female for various occupations. Our results suggest that comfort level influences these metrics but does not cause a person to ascribe a gender to a gender-neutral robot. These findings suggest that there is no need to perpetuate societal gender norms onto robots. However, even when designing for robot gender neutrality people are still more likely to ascribe a gender to the robot, but this gendering does not significantly impact occupational judgements.

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Cited By

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Barfield J(2024)The Role of Name, Origin, and Voice Accent in a Robot’s Ethnic IdentitySensors10.3390/s2419642124:19(6421)Online publication date: 4-Oct-2024
https://doi.org/10.3390/s24196421
Ye XJo WAli ABhatti SEsterwood CKassie HRobert LGrollman DBroadbent EJu WSoh HWilliams T(2024)Autonomy Acceptance Model (AAM): The Role of Autonomy and Risk in Security Robot AcceptanceProceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3610977.3635005(840-849)Online publication date: 11-Mar-2024
https://dl.acm.org/doi/10.1145/3610977.3635005
Chao CChen YWu HWu WYi ZXu LFu Z(2023)An Emotional Design Model for Future Smart Product Based on Grounded TheorySystems10.3390/systems1107037711:7(377)Online publication date: 23-Jul-2023
https://doi.org/10.3390/systems11070377
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Index Terms

Robot Gendering: Influences on Trust, Occupational Competency, and Preference of Robot Over Human
1. Computer systems organization
  1. Embedded and cyber-physical systems
    1. Robotics
2. Human-centered computing
  1. Human computer interaction (HCI)

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CHI EA '20: Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems

April 2020

4474 pages

ISBN:9781450368193

DOI:10.1145/3334480

General Chairs:
Regina Bernhaupt
Eindhoven University of Technology, Netherlands
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Florian 'Floyd' Mueller
Monash University, Australia
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David Verweij
Newcastle University, UK
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Josh Andres
RMIT, Australia
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Program Chairs:
Joanna McGrenere
University of British Columbia, Canada
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Andy Cockburn
University of Canterbury, New Zealand
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Ignacio Avellino
University of Maryland Baltimore County, USA
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Alix Goguey
Grenoble Alpes University, France
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Pernille Bjørn
University of Copenhagen, Denmark
,
Shengdong (Shen) Zhao
National University of Singapore, Singapore
,
Briane Paul Samson
Future University Hakodate, Japan & De La Salle University, Philippines
,
Rafal Kocielnik
University of Washington, USA

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Published: 25 April 2020

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April 25 - 30, 2020

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Barfield J(2024)The Role of Name, Origin, and Voice Accent in a Robot’s Ethnic IdentitySensors10.3390/s2419642124:19(6421)Online publication date: 4-Oct-2024
https://doi.org/10.3390/s24196421
Ye XJo WAli ABhatti SEsterwood CKassie HRobert LGrollman DBroadbent EJu WSoh HWilliams T(2024)Autonomy Acceptance Model (AAM): The Role of Autonomy and Risk in Security Robot AcceptanceProceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3610977.3635005(840-849)Online publication date: 11-Mar-2024
https://dl.acm.org/doi/10.1145/3610977.3635005
Chao CChen YWu HWu WYi ZXu LFu Z(2023)An Emotional Design Model for Future Smart Product Based on Grounded TheorySystems10.3390/systems1107037711:7(377)Online publication date: 23-Jul-2023
https://doi.org/10.3390/systems11070377
Marcu GLin IWilliams BRobert LSchaub F(2023)"Would I Feel More Secure With a Robot?": Understanding Perceptions of Security Robots in Public SpacesProceedings of the ACM on Human-Computer Interaction10.1145/36101717:CSCW2(1-34)Online publication date: 4-Oct-2023
https://dl.acm.org/doi/10.1145/3610171
Kao WHuang Y(2023)Service robots in full- and limited-service restaurants: Extending technology acceptance modelJournal of Hospitality and Tourism Management10.1016/j.jhtm.2022.11.00654(10-21)Online publication date: Mar-2023
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Mays KCummings J(2023)The Power of Personal Ontologies: Individual Traits Prevail Over Robot Traits in Shaping Robot Humanization PerceptionsInternational Journal of Social Robotics10.1007/s12369-023-01045-615:9-10(1665-1682)Online publication date: 18-Sep-2023
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Moradbakhti LMara MCastellano GWinkle K(2023)(Counter-)stereotypical Gendering of Robots in Care: Impact on Needs Satisfaction and Gender Role Concepts in Men and Women UsersInternational Journal of Social Robotics10.1007/s12369-023-01033-w15:11(1769-1790)Online publication date: 22-Aug-2023
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Garcha DGeiskkovitch DThiessen RPrentice SFischer KYoung J(2023)Face to Face with a Sexist Robot: Investigating How Women React to Sexist Robot BehaviorsInternational Journal of Social Robotics10.1007/s12369-023-01001-415:11(1809-1828)Online publication date: 30-Apr-2023
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Seaborn KPennefather PSakamoto DWeiss AHiatt LShiomi M(2022)Neither "Hear" Nor "Their": Interrogating Gender Neutrality in RobotsProceedings of the 2022 ACM/IEEE International Conference on Human-Robot Interaction10.5555/3523760.3523929(1030-1034)Online publication date: 7-Mar-2022
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Seaborn KFrank A(2022)What Pronouns for Pepper? A Critical Review of Gender/ing in ResearchProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3501996(1-15)Online publication date: 29-Apr-2022
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Why Should We Gender?: The Effect of Robot Gendering and Occupational Stereotypes on Human Trust and Perceived Competency

Will You Work with Us to Design a Robot? Boys’ and Girls’ Choices of Anthropomorphic Robots According to Their Gender

The Influence of Gender-Ethnic Intersectionality on Gender Stereotypes about IT Skills and Knowledge

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