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A unified neural network approach to e-commerce relevance learning

Published: 05 August 2019 Publication History

Abstract

Result relevance scoring is critical to e-commerce search user experience. Traditional information retrieval methods focus on keyword matching and hand-crafted or counting-based numeric features, with limited understanding of item semantic relevance. We describe a highly-scalable feed-forward neural model to provide relevance score for (query, item) pairs, using only user query and item title as features, and both user click feedback as well as limited human ratings as labels. Several general enhancements were applied to further optimize eval/test metrics, including Siamese pairwise architecture, random batch negative co-training, and point-wise fine-tuning. We found significant improvement over GBDT baseline as well as several off-the-shelf deep-learning baselines on an independently constructed ratings dataset. The GBDT model relies on 10 times more features. We also present metrics for select subset combinations of techniques mentioned above.

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Cited By

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  • (2024)Deep Bag-of-Words Model: An Efficient and Interpretable Relevance Architecture for Chinese E-CommerceProceedings of the 30th ACM SIGKDD Conference on Knowledge Discovery and Data Mining10.1145/3637528.3671559(5398-5408)Online publication date: 25-Aug-2024
  • (2022)ReprBERT: Distilling BERT to an Efficient Representation-Based Relevance Model for E-CommerceProceedings of the 28th ACM SIGKDD Conference on Knowledge Discovery and Data Mining10.1145/3534678.3539090(4363-4371)Online publication date: 14-Aug-2022
  • (2022)Graph-based Weakly Supervised Framework for Semantic Relevance Learning in E-commerceProceedings of the 31st ACM International Conference on Information & Knowledge Management10.1145/3511808.3557143(3634-3643)Online publication date: 17-Oct-2022
  • Show More Cited By

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cover image ACM Other conferences
DLP-KDD '19: Proceedings of the 1st International Workshop on Deep Learning Practice for High-Dimensional Sparse Data
August 2019
109 pages
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

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Published: 05 August 2019

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KDD '19

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DLP-KDD '19 Paper Acceptance Rate 15 of 22 submissions, 68%;
Overall Acceptance Rate 15 of 22 submissions, 68%

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View all
  • (2024)Deep Bag-of-Words Model: An Efficient and Interpretable Relevance Architecture for Chinese E-CommerceProceedings of the 30th ACM SIGKDD Conference on Knowledge Discovery and Data Mining10.1145/3637528.3671559(5398-5408)Online publication date: 25-Aug-2024
  • (2022)ReprBERT: Distilling BERT to an Efficient Representation-Based Relevance Model for E-CommerceProceedings of the 28th ACM SIGKDD Conference on Knowledge Discovery and Data Mining10.1145/3534678.3539090(4363-4371)Online publication date: 14-Aug-2022
  • (2022)Graph-based Weakly Supervised Framework for Semantic Relevance Learning in E-commerceProceedings of the 31st ACM International Conference on Information & Knowledge Management10.1145/3511808.3557143(3634-3643)Online publication date: 17-Oct-2022
  • (2022)Performance optimization of unstructured E‐commerce log data for activity and pattern evaluation using web analyticsIET Communications10.1049/cmu2.12529Online publication date: 4-Nov-2022
  • (2021)Learning a Product Relevance Model from Click-Through Data in E-CommerceProceedings of the Web Conference 202110.1145/3442381.3450129(2890-2899)Online publication date: 19-Apr-2021
  • (2020)BERT2DNN: BERT Distillation with Massive Unlabeled Data for Online E-Commerce Search2020 IEEE International Conference on Data Mining (ICDM)10.1109/ICDM50108.2020.00030(212-221)Online publication date: Nov-2020

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