short-paper

Citizens' Awareness, Acceptance and Use of Mobile Government Services in India: An Exploratory Research

Authors:

Yogesh K. Dwivedi,

G. P. Sahu,

Nripendra P. Rana,

Abdullah M. A. BaabdullahAuthors Info & Claims

ICEGOV '18: Proceedings of the 11th International Conference on Theory and Practice of Electronic Governance

Pages 236 - 239

https://doi.org/10.1145/3209415.3209491

Published: 04 April 2018 Publication History

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Abstract

The development of mobile technology is not only changing the way business is run, as evidenced by the fast growth of mobile commerce, but also facilitating the transformation in a way that governments deliver their services. Mobile government is one area that has received very little research, but it can have a tremendous impact on the way citizens engage with their government. This research will analyse the data gathered from 25 respondents through online survey on the various aspects of mobile government and in India and their views on some of the key questions related to the use of mobile government in the country.

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Cited By

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Khurshid MZakaria NArfeen MRashid ANasir SShehzad H(2022)Factors Influencing Citizens’ Intention to Use Open Government Data—A Case Study of PakistanBig Data and Cognitive Computing10.3390/bdcc60100316:1(31)Online publication date: 17-Mar-2022
https://doi.org/10.3390/bdcc6010031
Vimalkumar MSingh JSharma S(2020)Exploring the Multi-Level Digital Divide in Mobile Phone Adoption: A Comparison of Developing NationsInformation Systems Frontiers10.1007/s10796-020-10032-5Online publication date: 16-Jun-2020
https://doi.org/10.1007/s10796-020-10032-5
Hlomela TMawela T(2020)Citizens’ Perceptions of Mobile Tax Filing ServicesInformation Systems10.1007/978-3-030-63396-7_17(256-269)Online publication date: 21-Nov-2020
https://doi.org/10.1007/978-3-030-63396-7_17

Index Terms

Citizens' Awareness, Acceptance and Use of Mobile Government Services in India: An Exploratory Research
1. General and reference
  1. Cross-computing tools and techniques
    1. Empirical studies

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Information

Published In

ICEGOV '18: Proceedings of the 11th International Conference on Theory and Practice of Electronic Governance

April 2018

739 pages

ISBN:9781450354219

DOI:10.1145/3209415

Editors:
Atreyi Kankanhalli
National University of Singapore
,
Adegboyega Ojo
National University of Ireland Galway
,
Delfina Soares
United Nations University (UNU-EGOV)

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 04 April 2018

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Short-paper
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Refereed limited

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ICEGOV '18

ICEGOV '18: 11th International Conference on Theory and Practice of Electronic Governance

April 4 - 6, 2018

Galway, Ireland

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ICEGOV '18 Paper Acceptance Rate 104 of 184 submissions, 57%;

Overall Acceptance Rate 350 of 865 submissions, 40%

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Cited By

View all

Khurshid MZakaria NArfeen MRashid ANasir SShehzad H(2022)Factors Influencing Citizens’ Intention to Use Open Government Data—A Case Study of PakistanBig Data and Cognitive Computing10.3390/bdcc60100316:1(31)Online publication date: 17-Mar-2022
https://doi.org/10.3390/bdcc6010031
Vimalkumar MSingh JSharma S(2020)Exploring the Multi-Level Digital Divide in Mobile Phone Adoption: A Comparison of Developing NationsInformation Systems Frontiers10.1007/s10796-020-10032-5Online publication date: 16-Jun-2020
https://doi.org/10.1007/s10796-020-10032-5
Hlomela TMawela T(2020)Citizens’ Perceptions of Mobile Tax Filing ServicesInformation Systems10.1007/978-3-030-63396-7_17(256-269)Online publication date: 21-Nov-2020
https://doi.org/10.1007/978-3-030-63396-7_17

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Mobile Government in Jordan: Is It a Step in the Right Direction?

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