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Co-Designing with a Social Robot Facilitator: Effects of Robot Mood Expression on Human Group Dynamics

Authors:

Alwin de Rooij,

Simone van den Broek,

Jan de WitAuthors Info & Claims

HAI '23: Proceedings of the 11th International Conference on Human-Agent Interaction

Pages 22 - 29

https://doi.org/10.1145/3623809.3623820

Published: 04 December 2023 Publication History

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Abstract

Social robots can be designed to support the facilitation of co-design sessions. Facilitators regulate group dynamics to promote effective collaboration among stakeholders. Group dynamics are sensitive to mood expressions: Positive mood expressions by the facilitator promote cooperation in the group, whereas negative expressions promote conflict. However, whether mood expressions by a social robot facilitator also influence human group dynamics is an open scientific and practical question. To learn more, an experiment (N = 98) was conducted where small groups engaged in a co-design session led by a social robot facilitator. The robot displayed positive, neutral, or negative mood expressions throughout the session. The results showed that positive robot expressions, compared to neutral or negative expressions, increased perceived robot valence. Perceived robot valence increased cooperation and decreased conflict in the human groups. These findings contribute novel insight into how social robots can be used to innovate how co-design is facilitated.

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Cited By

Daish PMicallef NLorenzo-Dus NPaiement ASahoo D(2024)Towards Co-designing a Human-Agent Interface: A Case Study in Online Grooming Detection.Proceedings of the 12th International Conference on Human-Agent Interaction10.1145/3687272.3690893(390-392)Online publication date: 24-Nov-2024
https://dl.acm.org/doi/10.1145/3687272.3690893
van den Broek SSankaran Sde Wit Jde Rooij A(2024)Exploring the Supportive Role of Artificial Intelligence in Participatory Design: A Systematic ReviewProceedings of the Participatory Design Conference 2024: Exploratory Papers and Workshops - Volume 210.1145/3661455.3669868(37-44)Online publication date: 11-Aug-2024
https://dl.acm.org/doi/10.1145/3661455.3669868
Pham TWeisswange THassenzahl M(2024)Embodied Mediation in Group Ideation – A Gestural Robot Can Facilitate Consensus-BuildingProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3660696(2611-2632)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3660696
Show More Cited By

Index Terms

Co-Designing with a Social Robot Facilitator: Effects of Robot Mood Expression on Human Group Dynamics
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. Empirical studies in HCI

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HAI '23: Proceedings of the 11th International Conference on Human-Agent Interaction

December 2023

506 pages

ISBN:9798400708244

DOI:10.1145/3623809

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This work is licensed under a Creative Commons Attribution-NonCommercial International 4.0 License.

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Published: 04 December 2023

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HAI '23: International Conference on Human-Agent Interaction

December 4 - 7, 2023

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Cited By

Daish PMicallef NLorenzo-Dus NPaiement ASahoo D(2024)Towards Co-designing a Human-Agent Interface: A Case Study in Online Grooming Detection.Proceedings of the 12th International Conference on Human-Agent Interaction10.1145/3687272.3690893(390-392)Online publication date: 24-Nov-2024
https://dl.acm.org/doi/10.1145/3687272.3690893
van den Broek SSankaran Sde Wit Jde Rooij A(2024)Exploring the Supportive Role of Artificial Intelligence in Participatory Design: A Systematic ReviewProceedings of the Participatory Design Conference 2024: Exploratory Papers and Workshops - Volume 210.1145/3661455.3669868(37-44)Online publication date: 11-Aug-2024
https://dl.acm.org/doi/10.1145/3661455.3669868
Pham TWeisswange THassenzahl M(2024)Embodied Mediation in Group Ideation – A Gestural Robot Can Facilitate Consensus-BuildingProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3660696(2611-2632)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3660696
Vrins APruss ECeccato CPrinsen JDe Rooij AAlimardani MDe Wit JGrollman DBroadbent EJu WSoh HWilliams T(2024)Wizard-of-Oz vs. GPT-4: A Comparative Study of Perceived Social Intelligence in HRI BrainstormingCompanion of the 2024 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3610978.3640755(1090-1094)Online publication date: 11-Mar-2024
https://dl.acm.org/doi/10.1145/3610978.3640755
Hadjiantonis GGillet SVázquez MLeite IDogan F(2024)Let’s move on: Topic Change in Robot-Facilitated Group Discussions2024 33rd IEEE International Conference on Robot and Human Interactive Communication (ROMAN)10.1109/RO-MAN60168.2024.10731390(2087-2094)Online publication date: 26-Aug-2024
https://doi.org/10.1109/RO-MAN60168.2024.10731390
de Rooij ABroek SBouw Mde Wit J(2024)Co-Creating with a Robot Facilitator: Robot Expressions Cause Mood Contagion Enhancing Collaboration, Satisfaction, and PerformanceInternational Journal of Social Robotics10.1007/s12369-024-01177-316:11-12(2133-2152)Online publication date: 5-Oct-2024
https://doi.org/10.1007/s12369-024-01177-3

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