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Make Reddit Great Again: Assessing Community Effects of Moderation Interventions on r/The_Donald

Published: 11 November 2022 Publication History

Abstract

The subreddit r/The_Donald was repeatedly denounced as a toxic and misbehaving online community, reasons for which it faced a sequence of moderation interventions by Reddit administrators. It was quarantined in June 2019, restricted in February 2020, and finally banned in June 2020, but despite precursory work on the matter, the effects of this sequence of interventions are still unclear. In this work, we follow a multidimensional causal inference approach, with data containing more than 15M posts made in a time frame of 2 years, to examine the effects of such interventions inside and outside of the subreddit. We find that the interventions greatly reduced the activity of problematic users. However, the interventions also caused an increase in toxicity and led users to share more polarized and less factual news. In addition, the restriction had stronger effects than the quarantine, and core users of r/The_Donald suffered stronger effects than the rest of users. Overall, our results provide evidence that the interventions had mixed effects and paint a nuanced picture of the consequences of community-level moderation strategies. We conclude by reflecting on the challenges of policing online platforms and on the implications for the design and deployment of moderation interventions.

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cover image Proceedings of the ACM on Human-Computer Interaction
Proceedings of the ACM on Human-Computer Interaction  Volume 6, Issue CSCW2
CSCW
November 2022
8205 pages
EISSN:2573-0142
DOI:10.1145/3571154
Issue’s Table of Contents
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 11 November 2022
Published in PACMHCI Volume 6, Issue CSCW2

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Author Tags

  1. causal inference
  2. content moderation
  3. moderation interventions
  4. news quality
  5. online communities
  6. toxicity

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  • (2024)Community Archetypes: An Empirical Framework for Guiding Research Methodologies to Reflect User Experiences of Sense of Virtual Community on RedditProceedings of the ACM on Human-Computer Interaction10.1145/36373108:CSCW1(1-33)Online publication date: 26-Apr-2024
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