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Barriers to use: usability and content accessibility on the Web's most popular sites

Published: 01 November 2000 Publication History

Abstract

Content accessibility is a key feature in highly usable Web sites, but reports in the popular press typically report that 95% or more of all Web sites are inaccessible to users with disabilities. The present study is a content accessibility compliance audit of 50 of the Web's most popular sites, undertaken to determine if content accessibility can be conceived and reported in continuous, rather than dichotomous, terms. Preliminary results suggest that a meaningful ordinal ranking of content accessibility is not only possible, but also correlates significantly with the results of independent automated usability assessment procedures.

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cover image ACM Conferences
CUU '00: Proceedings on the 2000 conference on Universal Usability
November 2000
165 pages
ISBN:1581133146
DOI:10.1145/355460
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 November 2000

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Author Tags

  1. Web usability
  2. content accessibility
  3. universal design

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CUU00
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CUU00: ACM Conference on Universal Usability
November 16 - 17, 2000
Virginia, Arlington, USA

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