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Towards software support for situation-specific cross-organizational design thinking processes

Published: 27 January 2023 Publication History

Abstract

To deal with uncertain user needs and the development of cross-organizational solutions, Design Thinking (DT) processes are one general problem-solving approach. However, DTs actual implementation within organizations depends highly on the situation (e.g., goal to achieve) which affects the conducted process itself (e.g., different tasks to conduct), the used places (e.g., different visualization on whiteboards), and the involved people (e.g., different stakeholders for specific tasks). Currently, the situation needs to be covered manually by the DT moderator during the process construction and is insufficiently addressed by existing software tools during execution. Therefore, we propose a design science study to develop abstract design knowledge and a specific software tool for supporting situation-specific DT processes based on the application domain on cross-organizational development of business models for business ecosystems. Within this workshop paper, we provide preliminary design principles together with a software tool based on the practical experience in existing research projects.

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  • (2023)ACM SIGSOFT Towards Sustainable Software BusinessACM SIGSOFT Software Engineering Notes10.1145/3573074.357309848:1(91-94)Online publication date: 17-Jan-2023

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      cover image ACM Conferences
      IWSiB '22: Proceedings of the 5th International Workshop on Software-intensive Business: Towards Sustainable Software Business
      May 2022
      100 pages
      ISBN:9781450393027
      DOI:10.1145/3524614
      • Conference Chair:
      • Jorge Melegati
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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      Published: 27 January 2023

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      Author Tags

      1. cross-organizational
      2. design thinking
      3. situation-specific
      4. software support

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      • German Federal Ministry of Education and Research through Software Campus grant ?KOVAS?
      • German Research Foundation within the CRC ?On-The-Fly Computing?

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      • (2023)ACM SIGSOFT Towards Sustainable Software BusinessACM SIGSOFT Software Engineering Notes10.1145/3573074.357309848:1(91-94)Online publication date: 17-Jan-2023

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