research-article

Strategies for Fostering a Genuine Feeling of Connection in Technologically Mediated Systems

Authors:

Ekaterina R. Stepanova,

John Desnoyers-Stewart,

Kristina Höök,

Bernhard E. RieckeAuthors Info & Claims

CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems

Article No.: 139, Pages 1 - 26

https://doi.org/10.1145/3491102.3517580

Published: 28 April 2022 Publication History

Abstract

Human connection is essential for our personal well-being and a building block for a well-functioning society. There is a prominent interest in the potential of technology for mediating social connection, with a wealth of systems designed to foster the feeling of connection between strangers, friends, and family. By surveying this design landscape we present a transitional definition of mediated genuine connection and nine design strategies embodied within 50 design artifacts: affective self-disclosure, reflection on unity, shared embodied experience, transcendent emotions, embodied metaphors, interpersonal distance, touch, provocations, and play. In addition to drawing on design practice-based knowledge we also identify underlying psychological theories that can inform these strategies. We discuss design considerations pertaining to sensory modalities, vulnerability–comfort trade-offs, consent, situatedness in context, supporting diverse relationships, reciprocity, attention directedness, pursuing generalized knowledge, and questions of ethics. We hope to inspire and enrich designers’ understanding of the possibilities of technology to better support a mediated genuine feeling of connection.

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Baughan ATian LShekar PZhang AHiniker A(2024)Supporting Hard Conversations in Close Relationships Through DesignProceedings of the ACM on Human-Computer Interaction10.1145/36869188:CSCW2(1-22)Online publication date: 8-Nov-2024
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Kim JWolfe RChordia IDavis KHiniker A(2024)"Sharing, Not Showing Off": How BeReal Approaches Authentic Self-Presentation on Social Media Through Its DesignProceedings of the ACM on Human-Computer Interaction10.1145/36869098:CSCW2(1-32)Online publication date: 8-Nov-2024
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Index Terms

Strategies for Fostering a Genuine Feeling of Connection in Technologically Mediated Systems
1. Human-centered computing

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https://doi.org/10.3389/frvir.2023.1286950
Baughan ATian LShekar PZhang AHiniker A(2024)Supporting Hard Conversations in Close Relationships Through DesignProceedings of the ACM on Human-Computer Interaction10.1145/36869188:CSCW2(1-22)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686918
Kim JWolfe RChordia IDavis KHiniker A(2024)"Sharing, Not Showing Off": How BeReal Approaches Authentic Self-Presentation on Social Media Through Its DesignProceedings of the ACM on Human-Computer Interaction10.1145/36869098:CSCW2(1-32)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686909
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Markum RWolf SClaisse CHoefer MCiolfi LHogan TDöring TJenkins Tvan Dijk JHuron SLi ZCoyle DSigner B(2024)Mediating the Sacred: Configuring a Design Space for Religious and Spiritual Tangible Interactive ArtifactsProceedings of the Eighteenth International Conference on Tangible, Embedded, and Embodied Interaction10.1145/3623509.3633353(1-22)Online publication date: 11-Feb-2024
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Wolf SFriedrich PHurtienne J(2024)Still Not a Lot of Research? Re-Examining HCI Research on Religion and SpiritualityExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3651058(1-15)Online publication date: 11-May-2024
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