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Social Support is Contagious: Exploring the Effect of Social Support in Online Mental Health Communities

Published: 08 May 2021 Publication History

Abstract

It is known that social support is beneficial for mental health. With the development of social media, social support could also influence the development of online mental health communities. However, few studies examined these effects from the perspective of online mental health communities. This study focused on 22 mental health related subreddits and conducted causal analysis by matching and comparing users (1) who received social support with who did not receive social support; (2) who received positive social support with who received negative social support. The results shows that social support is “contagious”: users who received social support on their first post would be more likely and quickly to post again and provide support for others; users who received positive support would also provide more positive social support for others in the future. Our findings indicate the potential chain reaction of social support. This study also provides insights into how online mental health communities can better facilitate people to spread social support and deal with mental problems.

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cover image ACM Conferences
CHI EA '21: Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems
May 2021
2965 pages
ISBN:9781450380959
DOI:10.1145/3411763
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 08 May 2021

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Author Tags

  1. Mental Health
  2. Online Community
  3. Reddit
  4. Social Media
  5. Social support

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Cited By

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  • (2024)"Unrest and trauma stays with you!": Navigating mental health and professional service-seeking in KashmirProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642507(1-17)Online publication date: 11-May-2024
  • (2024)Design and Implementation of Interactive Platform for Mental Health Promotion Based on Mobile InternetMultimedia Technology and Enhanced Learning10.1007/978-3-031-50571-3_4(41-49)Online publication date: 21-Feb-2024
  • (2023)Technology-Mediated Strategies for Coping with Mental Health Challenges: Insights from People with Bipolar DisorderProceedings of the ACM on Human-Computer Interaction10.1145/36100317:CSCW2(1-31)Online publication date: 4-Oct-2023
  • (2023)Supporters First: Understanding Online Social Support on Mental Health from a Supporter PerspectiveProceedings of the ACM on Human-Computer Interaction10.1145/35795257:CSCW1(1-28)Online publication date: 16-Apr-2023
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  • (2022)Dating in the Wake of Trauma and Abuse: Relationship Experiences of Individuals with Posttraumatic Stress DisorderJournal of Aggression, Maltreatment & Trauma10.1080/10926771.2022.211233832:5(763-783)Online publication date: 18-Aug-2022
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