Nothing Special   »   [go: up one dir, main page]

skip to main content
10.1145/2207676.2207679acmconferencesArticle/Chapter ViewAbstractPublication PageschiConference Proceedingsconference-collections
research-article

Pay attention!: designing adaptive agents that monitor and improve user engagement

Published: 05 May 2012 Publication History

Abstract

Embodied agents hold great promise as educational assistants, exercise coaches, and team members in collaborative work. These roles require agents to closely monitor the behavioral, emotional, and mental states of their users and provide appropriate, effective responses. Educational agents, for example, will have to monitor student attention and seek to improve it when student engagement decreases. In this paper, we draw on techniques from brain-computer interfaces (BCI) and knowledge from educational psychology to design adaptive agents that monitor student attention in real time using measurements from electroencephalography (EEG) and recapture diminishing attention levels using verbal and nonverbal cues. An experimental evaluation of our approach showed that an adaptive robotic agent employing behavioral techniques to regain attention during drops in engagement improved student recall abilities 43% over the baseline regardless of student gender and significantly improved female motivation and rapport. Our findings offer guidelines for developing effective adaptive agents, particularly for educational settings.

References

[1]
Aleven, V., and Koedinger, K. R. An effective metacognitive strategy: learning by doing and explaining with a computer-based cognitive tutor. Cognitive Science 26, 2 (2002), 147--179.
[2]
Alibali, M. W., Heath, D. C., and Myers, H. J. Effects of visibility between speaker and listener on gesture production: Some gestures are meant to be seen. Journal of Memory and Language 44, 2 (2001), 169--188.
[3]
Anderson, J. R., Corbett, A. T., Koedinger, K. R., and Pelletier, R. Cognitive tutors: Lessons learned. The Journal of the Learning Sciences 4, 2 (1995), 167--207.
[4]
Ayaz, H., Shewokis, P., Bunce, S., Schultheis, M., and Onaral, B. Assessment of cognitive neural correlates for a functional near infrared-based brain computer interface system. In Augmented Cognition, HCII 2009, D. Schmorrow, I. Estabrooke, and M. Grootjen, Eds., vol. 5638 of Lecture Notes in Computer Science. Springer Berlin / Heidelberg, 2009, 699--708.
[5]
Barenger, D. K., and McCroskey, J. Immediacy in the classroom: Student immediacy. Communication Education 49 (2000), 178--186.
[6]
Berka, C., Levendowski, D. J., Lumicao, M. N., Yau, A., Davis, G., Zivkovic, V. T., Olmstead, R. E., Tremoulet, P. D., and Craven, P. L. EEG correlates of task engagement and mental workload in vigilance, learning, and memory tasks. Aviation, Space, and Environmental Medicine 78, Supplement 1 (May), B231--B244.
[7]
Buller, D. B., and Aune, R. K. The effects of vocalics and nonverbal sensitivity on compliance a speech accommodation theory explanation. Human Communication Research, 14 (1988), 301--332.
[8]
Burgoon, J. K., and Dillman, L. Gender, immediacy, and nonverbal communication. In Gender, power, and communication in human relationships, P. J. Kalbfleisch and M. J. Cody, Eds. Psychology Press, 1995.
[9]
Cassell, J., Steedman, M., Badler, N., Pelachaud, C., Stone, M., Douville, B., Prevost, S., and Achorn, B. Modeling the interaction between speech and gesture. In Proc CogSci '94 (1994), 153--158.
[10]
Chesebro, J. L., and McCroskey, J. C. The relationship of teacher clarity and immediacy with student state receiver apprehension, affect, and cognitive learning. Communication Education 50, 1 (January 2001), 59--68.
[11]
Christophel, D. M. The relationships among teacher immediacy behaviors, student motivation, and learning. Communication Education 39, 4 (1990), 323--340.
[12]
Cutrell, E. Tan, D. BCI for passive input in HCI. In Proc CHI '07 (2007).
[13]
Ferrez, P. W., and Millan. You are wrong! automatic detection of interaction errors from brain waves. In Proc IJCAI '05 (2005).
[14]
Gentili, R. J., Hadavi, C., Ayaz, H., Shewokis, P. A., and Contreras-Vidal, J. L. Hemodynamic correlates of visuomotor motor adaptation by functional near infrared spectroscopy. In Proc IEEE '10 (2010).
[15]
George, L., and Lecuyer, A. An overview of research on 'passive' brain-computer interfaces for implicit human-computer interaction. In Proc ICABB '10 Workshop: "Brain-Computer Interfacing and Virtual Reality" (2010).
[16]
Gevins, A., and Smith, M. E. Neurophysiological measures of cognitive workload during human-computer interaction. Theoretical Issues in Ergonomics Science 4, 1 (2003), 113--131.
[17]
Gevins, A., Smith, M. E., Leong, H., McEvoy, L., Whitfield, S., Du, R., and Rush, G. Monitoring working memory load during computer-based tasks with EEG pattern recognition methods. Human Factors 40 (1998), 79--91.
[18]
Girouard, A., Solovey, E. T., and Jacob, R. J. K. Designing a passive brain computer interface using real time classification of functional near-infrared spectroscopy. International Journal of Autonomous and Adaptive Communications Systems (2010).
[19]
Gorham, J. The relationship between verbal teacher immediacy behaviors and student learning. Communication Education 37 (1988), 40--53.
[20]
Gorham, J., and Christophel, D. M. The relationship of teachers' use of humor in the classroom to immediacy and student learning. Communication Education 39 (1990), 46--62.
[21]
Gorham, J., and Christophel, D. M. Students' perceptions of teacher behaviors as motivating and demotivating factors in college classes. Communication Quarterly 40, 3 (1992), 239--252.
[22]
Gulz, A. Benefits of virtual characters in computer based learning environments: Claims and evidence. Int. J. Artif. Intell. Ed. 14 (December 2004), 313--334.
[23]
Harris, M., and Rosenthal, R. No more teachers' dirty looks: Effects of teacher nonverbal behavior on student outcomes. applications of nonverbal communication. In Applications of nonverbal communication, R. E. Riggio and R. S. Feldman, Eds. Lawrence Erlbaum, 2005, 157--192.
[24]
Kanda, T., Ishiguro, H., Ono, T., Imai, M., and Nakatsu, R. Development and evaluation of an interactive humanoid robot "robovie". In Proc ICRA '02, vol. 2 (2002), 1848--1855.
[25]
Kulik, C.-L. C., and Kulik, J. A. Effectiveness of computer-based instruction: An updated analysis. Computers in Human Behavior 7, 1-2 (1991), 75--94.
[26]
Lee, J. C., and Tan, D. S. Using a low-cost electroencephalograph for task classification in HCI research. In Proc UIST '06 (2006), 81--90.
[27]
Lowe, J. Computer-based education: Is it a panacea? Journal of Research on Technology in Education 34, 2 (2002), 163--71.
[28]
McCroskey, J. C., Richmond, V. P., Sallinen, A., Fayer, J. M., and Barraclough, R. Nonverbal immediacy and cognitive learning: A cross-cultural investigation. Communication Education 45, 3 (July 1996), 200--211.
[29]
McCroskey, J. C., Richmond, V. P., Sallinen, A., Fayer, J. M., and Barraclough, R. A. A cross-cultural and multi-behavioral analysis of the relationship between nonverbal immediacy and teacher evaluation. Communication Education 44, 4 (October 1995), 281--291.
[30]
Mehrabian, A. Immediacy: An indicator of attitudes in linguistic communication. Journal of Personality 34, 1 (1966), 26--34.
[31]
Menzel, K. E., and Carrell, L. J. The impact of gender and immediacy on willingness to talk and perceived learning. Communication Education 48, 1 (1999), 31--40.
[32]
Molina, G., Tsoneva, T., and Nijholt, A. Emotional brain-computer interfaces. In Proc ACII '09, IEEE (2009), 1--9.
[33]
Mumm, J., and Mutlu, B. Human-robot proxemics: physical and psychological distancing in human-robot interaction. In Proc HRI '11 (2011), 331--338.
[34]
Nijholt, A., Bos, D. P.-O., and Reuderink, B. Turning shortcomings into challenges: Brain-computer interfaces for games. Entertainment Computing 1, 2 (2009), 85--94.
[35]
Nijholt, A., and Tan, D. Brain-computer interfacing for intelligent systems. IEEE Intelligent Systems 23, 3 (May-June 2008), 72--79.
[36]
Pfurtscheller, G., Neuper, C., Guger, C., Harkam, W., Ramoser, H., Schlogl, A., Obermaier, B., and Pregenzer, M. Current trends in Graz Brain-Computer Interface (BCI) research. IEEE Transactions on Rehabilitation Engineering 8, 2 (2000), 216--219.
[37]
Pope, A. T., Bogart, E. H., and Bartolome, D. S. Biocybernetic system evaluates indices of operator engagement in automated task. Biological Psychology 40, 1-2 (1995), 187--195.
[38]
Richmond, V. P. Teacher nonverbal immediacy use and outcomes. In Communication for Teachers, J. Chesebro and J. McCroskey, Eds. Allyn & Bacon., 2001, 65--82.
[39]
Richmond, V. P., Gorham, J. S., and McCroskey, J. C. The relationship between selected immediacy behaviors and cognitive learning. Communication Yearbook, 10 (1987), 574--590.
[40]
Richmond, V. P., and McCroskey, J. C. Influencing teacher influence through immediacy. In Power in the classroom: communication, control, and concern, V. P. Richmond and J. C. McCroskey, Eds. Psychology Press, 1992, 101--119.
[41]
Richmond, V. P., McCroskey, J. C., and Johnson, A. D. Development of nonverbal immediacy scale (nis): Measures of self-and other-perceived nonverbal immediacy. Communication Quarterly 51, 4 (2003), 504--517.
[42]
Rosip, J. C., and Hall, J. A. Knowledge of nonverbal cues, gender, and nonverbal decoding accuracy. Journal of Nonverbal Behavior 28 (2004), 267--286.
[43]
Scherer, K., Ladd, D., and Silverman, K. Vocal cues to speaker affect: Testing two models. Journal of the Acoustical Society of America 76, 5 (1984), 1346--1356.
[44]
Schofield, J. W. Computers and Classroom Culture. Cambridge University Press, 1995.
[45]
Tan, D. Brain-computer interfaces: applying our minds to human-computer interaction. In Proc CHI Workshop: "What is the Next Generation of Human-Computer Interaction?" (2006).
[46]
Woolfolk, A. E., and Brooks, D. The influence of teachers' nonverbal behaviors on students' perceptions and performance. The Elementary School Journal 85 (1985), 513--528.
[47]
Zander, T., and Kothe, C. Towards passive brain-computer interfaces: applying brain-computer interface technology to human-machine systems in general. Journal of Neural Engineering 8, 2 (2011), 025005.
[48]
Zander, T. O., Kothe, C., Jatzev, S., and Gaertner, M. Enhancing human-computer interaction with input from active and passive brain-computer interfaces. In Brain-Computer Interfaces, D. S. Tan and A. Nijholt, Eds., Human-Computer Interaction Series. Springer London, 2010, 181--199.

Cited By

View all
  • (2024)Perspective Chapter: A Model for Measuring Trust Using BCI in Human-Humanoid InteractionNew Insights in Brain-Computer Interface Systems [Working Title]10.5772/intechopen.115094Online publication date: 1-Oct-2024
  • (2024)Channeling Basic Sciences for Innovation and Growth Insights From AI Integration in Education and BusinessUnleashing the Power of Basic Science in Business10.4018/979-8-3693-5503-9.ch012(222-242)Online publication date: 12-Jul-2024
  • (2024)Time-dependant Bayesian knowledge tracing—Robots that model user skills over timeFrontiers in Robotics and AI10.3389/frobt.2023.124924110Online publication date: 26-Feb-2024
  • Show More Cited By

Index Terms

  1. Pay attention!: designing adaptive agents that monitor and improve user engagement

    Recommendations

    Comments

    Please enable JavaScript to view thecomments powered by Disqus.

    Information & Contributors

    Information

    Published In

    cover image ACM Conferences
    CHI '12: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
    May 2012
    3276 pages
    ISBN:9781450310154
    DOI:10.1145/2207676
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

    Sponsors

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 05 May 2012

    Permissions

    Request permissions for this article.

    Check for updates

    Author Tags

    1. adaptive agents
    2. educational agents
    3. electroencephalography (eeg)
    4. human-robot interaction
    5. immediacy
    6. passive brain-computer interfaces (bci)

    Qualifiers

    • Research-article

    Conference

    CHI '12
    Sponsor:

    Acceptance Rates

    Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • Downloads (Last 12 months)245
    • Downloads (Last 6 weeks)23
    Reflects downloads up to 04 Oct 2024

    Other Metrics

    Citations

    Cited By

    View all
    • (2024)Perspective Chapter: A Model for Measuring Trust Using BCI in Human-Humanoid InteractionNew Insights in Brain-Computer Interface Systems [Working Title]10.5772/intechopen.115094Online publication date: 1-Oct-2024
    • (2024)Channeling Basic Sciences for Innovation and Growth Insights From AI Integration in Education and BusinessUnleashing the Power of Basic Science in Business10.4018/979-8-3693-5503-9.ch012(222-242)Online publication date: 12-Jul-2024
    • (2024)Time-dependant Bayesian knowledge tracing—Robots that model user skills over timeFrontiers in Robotics and AI10.3389/frobt.2023.124924110Online publication date: 26-Feb-2024
    • (2024)How Do Curbside Feedback Tactics Impact Households’ Recycling Performance? Evidence From Community ProgramsProduction and Operations Management10.1177/1059147824123499933:5(1064-1082)Online publication date: 3-May-2024
    • (2024)EMiRAs-Empathic Mixed Reality AgentsProceedings of the 3rd Empathy-Centric Design Workshop: Scrutinizing Empathy Beyond the Individual10.1145/3661790.3661791(1-7)Online publication date: 11-May-2024
    • (2024)BCI Exploration of User Responses to Vulnerable and Expressive Robot BehaviorsCompanion of the 2024 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3610978.3640574(925-929)Online publication date: 11-Mar-2024
    • (2024)Role-Playing with Robot Characters: Increasing User Engagement through Narrative and Gameplay AgencyProceedings of the 2024 ACM/IEEE International Conference on Human-Robot Interaction10.1145/3610977.3634941(522-532)Online publication date: 11-Mar-2024
    • (2024)Building Secure and Engaging Video Communication by Using Monitor Illumination2024 IEEE/CVF Conference on Computer Vision and Pattern Recognition Workshops (CVPRW)10.1109/CVPRW63382.2024.00441(4377-4386)Online publication date: 17-Jun-2024
    • (2024)Exploring Computational Thinking Perspectives in Black Communities with Physiological Computing2024 Black Issues in Computing Education (BICE)10.1109/BICE60192.2024.00013(27-32)Online publication date: 1-Feb-2024
    • (2024)Prediction of cognitive conflict during unexpected robot behavior under different mental workload conditions in a physical human–robot collaborationJournal of Neural Engineering10.1088/1741-2552/ad249421:2(026010)Online publication date: 19-Mar-2024
    • Show More Cited By

    View Options

    Get Access

    Login options

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Media

    Figures

    Other

    Tables

    Share

    Share

    Share this Publication link

    Share on social media