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Solution mining for specific contextualised problems: towards an approach for experience mining

Published: 16 April 2012 Publication History

Abstract

In this paper we describe the task of automated mining for solutions to highly specific problems. We do so under the premise of mapping the split view on context, introduced by Brézillon and Pomerol, onto three different levels of abstraction of a problem domain. This is done to integrate the notion of activity or focus and its influence on the context into the mining for a solution. We assume that a problem's context describes key characteristics to be decisive criteria in the mining process to mine successful solutions for it. We further detail on the process of a chain of sub problems and their foci adding up to a meta problem solution and how this can used to mine for such solutions. Through a guiding example we introduce basic steps of the solution mining process and common aspects we deem interesting to be analysed closer in upcoming research on solution mining. We further examine the possible integration of these newly established outlines for automatic solution mining for highly specific problems into a SEASALTexp, a currently developed architecture for explanation-aware extraction and case-based processing of experiences from Internet communities. We thereby gained first insights in issues occurring while trying to integrate automatic solution mining.

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    cover image ACM Other conferences
    WWW '12 Companion: Proceedings of the 21st International Conference on World Wide Web
    April 2012
    1250 pages
    ISBN:9781450312301
    DOI:10.1145/2187980
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Publication History

    Published: 16 April 2012

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    Author Tags

    1. context
    2. experience mining
    3. experience web
    4. solution mining

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    WWW 2012
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    • Univ. de Lyon
    WWW 2012: 21st World Wide Web Conference 2012
    April 16 - 20, 2012
    Lyon, France

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    Overall Acceptance Rate 1,899 of 8,196 submissions, 23%

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    View all
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    • (2022)PlanHelperProceedings of the ACM on Human-Computer Interaction10.1145/35555556:CSCW2(1-26)Online publication date: 11-Nov-2022
    • (2021)Solution knowledge mining and recommendation for quality problem-solvingComputers & Industrial Engineering10.1016/j.cie.2021.107313(107313)Online publication date: Apr-2021
    • (2020)Semantic model to extract tips from hotel reviewsElectronic Commerce Research10.1007/s10660-020-09446-922:4(1059-1077)Online publication date: 13-Nov-2020
    • (2019)Extracting API tips from developer question and answer websitesProceedings of the 16th International Conference on Mining Software Repositories10.1109/MSR.2019.00058(321-332)Online publication date: 26-May-2019
    • (2017)Extracting and Ranking Travel Tips from User-Generated ReviewsProceedings of the 26th International Conference on World Wide Web10.1145/3038912.3052632(987-996)Online publication date: 3-Apr-2017
    • (2013)Automatic organization of human task goals for web-scale problem solving knowledgeProceedings of the seventh international conference on Knowledge capture10.1145/2479832.2479846(81-88)Online publication date: 23-Jun-2013

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