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Understanding website complexity: measurements, metrics, and implications

Published: 02 November 2011 Publication History

Abstract

Over the years, the web has evolved from simple text content from one server to a complex ecosystem with different types of content from servers spread across several administrative domains. There is anecdotal evidence of users being frustrated with high page load times or when obscure scripts cause their browser windows to freeze. Because page load times are known to directly impact user satisfaction, providers would like to understand if and how the complexity of their websites affects the user experience.
While there is an extensive literature on measuring web graphs, website popularity, and the nature of web traffic, there has been little work in understanding how complex individual websites are, and how this complexity impacts the clients' experience. This paper is a first step to address this gap. To this end, we identify a set of metrics to characterize the complexity of websites both at a content-level (e.g., number and size of images) and service-level (e.g., number of servers/origins).
We find that the distributions of these metrics are largely independent of a website's popularity rank. However, some categories (e.g., News) are more complex than others. More than 60% of websites have content from at least 5 non-origin sources and these contribute more than 35% of the bytes downloaded. In addition, we analyze which metrics are most critical for predicting page render and load times and find that the number of objects requested is the most important factor. With respect to variability in load times, however, we find that the number of servers is the best indicator.

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cover image ACM Conferences
IMC '11: Proceedings of the 2011 ACM SIGCOMM conference on Internet measurement conference
November 2011
612 pages
ISBN:9781450310130
DOI:10.1145/2068816
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 02 November 2011

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  1. page load times
  2. web page complexity

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IMC '11
IMC '11: Internet Measurement Conference
November 2 - 4, 2011
Berlin, Germany

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Overall Acceptance Rate 277 of 1,083 submissions, 26%

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  • (2024)QUIC is not Quick Enough over Fast InternetProceedings of the ACM Web Conference 202410.1145/3589334.3645323(2713-2722)Online publication date: 13-May-2024
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