research-article

Should I Trust It When I Cannot See It?: Credibility Assessment for Blind Web Users

Authors:

Ali Abdolrahmani,

Ravi KuberAuthors Info & Claims

ASSETS '16: Proceedings of the 18th International ACM SIGACCESS Conference on Computers and Accessibility

Pages 191 - 199

https://doi.org/10.1145/2982142.2982173

Published: 23 October 2016 Publication History

Abstract

As users become increasingly more reliant on online resources to satisfy their information needs, care is needed to ensure that these resources are credible in nature, especially if a decision is to be taken based upon the information accessed. The credibility of a web site is known to be heavily influenced by its visual appearance. However, for individuals who are blind, challenges are often faced accessing these visual cues when using assistive technologies. In this paper, we describe an observational study to examine the strategies and workarounds developed by individuals who are blind to perform credibility assessments. These are compared with those used by sighted users. Findings from the study have highlighted the relationship between accessibility and credibility. The features used to form assessments non-visually have also been identified. Insights from the study can be used to support the design of highly credible interfaces for blind screen reader users.

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Cited By

Lyu YCai JDosono BYadav DCarroll J(2024)"I Upload... All Types of Different Things to Say the World of Blindness Is More Than What They Think It Is": A Study of Blind TikTokers' Identity Work from a Flourishing PerspectiveProceedings of the ACM on Human-Computer Interaction10.1145/36870138:CSCW2(1-24)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3687013
Lyu YCarroll J(2024)"Because Some Sighted People, They Don't Know What the Heck You're Talking About:" A Study of Blind Tokers' Infrastructuring Work to Build IndependenceProceedings of the ACM on Human-Computer Interaction10.1145/36372978:CSCW1(1-30)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637297
Khan EAtique EJaved M(2024)Investigating Phishing Threats in the Email Browsing Experience of Visually Impaired IndividualsExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3651076(1-11)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613905.3651076
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Index Terms

Should I Trust It When I Cannot See It?: Credibility Assessment for Blind Web Users
1. Human-centered computing
  1. Accessibility

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Published In

cover image ACM Conferences

ASSETS '16: Proceedings of the 18th International ACM SIGACCESS Conference on Computers and Accessibility

October 2016

362 pages

ISBN:9781450341240

DOI:10.1145/2982142

General Chair:
Jinjuan Heidi Feng
Towson University, USA
,
Program Chair:
Matt Huenerfauth
Rochester Institute of Technology, USA

Copyright © 2016 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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SIGACCESS: ACM Special Interest Group on Accessible Computing

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 23 October 2016

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ASSETS '16

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SIGACCESS

ASSETS '16: The 18th International ACM SIGACCESS Conference on Computers and Accessibility

October 23 - 26, 2016

Nevada, Reno, USA

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ASSETS '16 Paper Acceptance Rate 24 of 95 submissions, 25%;

Overall Acceptance Rate 436 of 1,556 submissions, 28%

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Lyu YCai JDosono BYadav DCarroll J(2024)"I Upload... All Types of Different Things to Say the World of Blindness Is More Than What They Think It Is": A Study of Blind TikTokers' Identity Work from a Flourishing PerspectiveProceedings of the ACM on Human-Computer Interaction10.1145/36870138:CSCW2(1-24)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3687013
Lyu YCarroll J(2024)"Because Some Sighted People, They Don't Know What the Heck You're Talking About:" A Study of Blind Tokers' Infrastructuring Work to Build IndependenceProceedings of the ACM on Human-Computer Interaction10.1145/36372978:CSCW1(1-30)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637297
Khan EAtique EJaved M(2024)Investigating Phishing Threats in the Email Browsing Experience of Visually Impaired IndividualsExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3651076(1-11)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613905.3651076
Jacobs DDarmawaskita NMcDaniel T(2024)Unraveling the Real-World Impacts of Cyber Incidents on IndividualsHCI for Cybersecurity, Privacy and Trust10.1007/978-3-031-61382-1_3(40-55)Online publication date: 29-Jun-2024
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Yu YAshok SKaushik SWang YWang G(2023)Design and Evaluation of Inclusive Email Security Indicators for People with Visual Impairments2023 IEEE Symposium on Security and Privacy (SP)10.1109/SP46215.2023.10179407(2885-2902)Online publication date: May-2023
https://doi.org/10.1109/SP46215.2023.10179407
Williams AShardlow M(2022)Extending a corpus for assessing the credibility of software practitioner blog articles using meta-knowledgeProceedings of the 26th International Conference on Evaluation and Assessment in Software Engineering10.1145/3530019.3535310(305-310)Online publication date: 13-Jun-2022
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Colley MKränzle TRukzio E(2022)Accessibility-Related Publication Distribution in HCI Based on a Meta-AnalysisExtended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491101.3519701(1-28)Online publication date: 27-Apr-2022
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Brewer RPierce CUpadhyay PPark L(2022)An Empirical Study of Older Adult’s Voice Assistant Use for Health Information SeekingACM Transactions on Interactive Intelligent Systems10.1145/348450712:2(1-32)Online publication date: 20-Jul-2022
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Jantan AYazid MHusain W(2022)Evaluation Criteria and Assessments for Effective User Experiences, Web Accessibility, and Interaction for Visually Impaired UsersProceedings of the 8th International Conference on Computational Science and Technology10.1007/978-981-16-8515-6_67(881-890)Online publication date: 26-Mar-2022
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Napoli DBaig KMaqsood SChiasson SChiasson S(2021)"I'm literally just hoping this will work"Proceedings of the Seventeenth USENIX Conference on Usable Privacy and Security10.5555/3563572.3563586(263-280)Online publication date: 9-Aug-2021
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