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Evaluating the 'Student' Experience in MOOCs

Published: 25 April 2016 Publication History

Abstract

Whilst most research on MOOCs makes inferences about the experience of learners from their interaction with the platform, few considered the rich feedback provided by learners. This paper presents the application of a conceptual model of student experience borrowed from higher education. Its relevance in the context of MOOCs was tested by using a range of questions and presentation methods in four MOOCs selected for their specific features. With varying response rates, results from over 8900 participants show how universities might view and evaluate the experience in MOOCs compared with that in traditional courses.

References

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Doug Clow. 2013. MOOCs and the Funnel of Participation. Proceedings of the Third International Conference on Learning Analytics and Knowledge, ACM, 185--189. http://doi.org/10.1145/2460296.2460332
[2]
Katy Jordan. 2014. Initial trends in enrolment and completion of massive open online courses. The International Review of Research in Open and Distributed Learning 15, 1. Retrieved May 7, 2015 from http://www.irrodl.org/index.php/irrodl/article/view/1651
[3]
Hamish Macleod, Jeff Haywood, Amy Woodgate, and Mubarak Alkhatnai. 2014. Emerging patterns in MOOCs: Learners, course designs and directions. TechTrends 59, 1: 56--63. http://doi.org/10.1007/s11528-014-0821-y
[4]
Ernest T. Pascarella. 2005. How college affects students. Jossey-Bass, San Francisco, Calif.
[5]
Emily Schneider and René F. Kizilcec. 2014. "Why Did You Enroll in This Course?": Developing a Standardized Survey Question for Reasons to Enroll. Proceedings of the First ACM Conference on Learning @ Scale Conference, ACM, 147--148. http://doi.org/10.1145/2556325.2567852
[6]
Lorenzo Vigentini, Catherine Zhao, and W Ashraf. 2013. A holistic view of Student Experience: the process, the problems, the methods and the rewards. Proceeding of the AHEEF.
[7]
Li Yuan, Stephen Powell, and JISC CETIS. 2013. MOOCs and open education: Implications for higher education. Retrieved October 21, 2015 from http://publications.cetis.org.uk/wp-content/uploads/2013/03/MOOCs-and-Open-Education.pdf
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Chen Zhenghao, Brandon Alcorn, Gayle Christensen, Nicholas Eriksson, Daphne Koller, and Ezekiel J. Emanuel. 2015. Who's Benefiting from MOOCs, and Why. Harvard Business Review. Retrieved October 29, 2015 from https://hbr.org/2015/09/whos-benefiting-from-moocs-and-why
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Samar Zutshi, Sheena O'Hare, and Angelos Rodafinos. 2013. Experiences in MOOCs: The Perspective of Students. American Journal of Distance Education 27, 4: 218--227. http://doi.org/10.1080/08923647.2013.838067

Cited By

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  • (2021)Identifying the Essential Components of Strength-based Technology Clubs for Adolescents with Autism Spectrum DisorderDevelopmental Neurorehabilitation10.1080/17518423.2021.1886192(1-15)Online publication date: 8-Mar-2021
  • (2021)Flipped classroom improves academic achievement, learning retention and attitude towards course: a meta-analysisAsia Pacific Education Review10.1007/s12564-021-09706-922:4(655-673)Online publication date: 9-Jun-2021
  • (2020)Feedback of University Students on Online Delivery Learning During the COVID-19 Pandemic Period2020 IEEE Conference on e-Learning, e-Management and e-Services (IC3e)10.1109/IC3e50159.2020.9288409(13-18)Online publication date: 17-Nov-2020
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Information & Contributors

Information

Published In

cover image ACM Conferences
L@S '16: Proceedings of the Third (2016) ACM Conference on Learning @ Scale
April 2016
446 pages
ISBN:9781450337267
DOI:10.1145/2876034
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 25 April 2016

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Author Tags

  1. evaluation.
  2. moocs
  3. student experience
  4. surveys

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  • Work in progress

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L@S 2016
Sponsor:
L@S 2016: Third (2016) ACM Conference on Learning @ Scale
April 25 - 26, 2016
Scotland, Edinburgh, UK

Acceptance Rates

L@S '16 Paper Acceptance Rate 18 of 79 submissions, 23%;
Overall Acceptance Rate 117 of 440 submissions, 27%

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Cited By

View all
  • (2021)Identifying the Essential Components of Strength-based Technology Clubs for Adolescents with Autism Spectrum DisorderDevelopmental Neurorehabilitation10.1080/17518423.2021.1886192(1-15)Online publication date: 8-Mar-2021
  • (2021)Flipped classroom improves academic achievement, learning retention and attitude towards course: a meta-analysisAsia Pacific Education Review10.1007/s12564-021-09706-922:4(655-673)Online publication date: 9-Jun-2021
  • (2020)Feedback of University Students on Online Delivery Learning During the COVID-19 Pandemic Period2020 IEEE Conference on e-Learning, e-Management and e-Services (IC3e)10.1109/IC3e50159.2020.9288409(13-18)Online publication date: 17-Nov-2020
  • (2017)Educational video services in universities: A systematic effectiveness analysis2017 IEEE Frontiers in Education Conference (FIE)10.1109/FIE.2017.8190709(1-9)Online publication date: Oct-2017
  • (2017)Exploring the Role of Assessment in Developing Learners’ Critical Thinking in Massive Open Online CoursesDigital Education: Out to the World and Back to the Campus10.1007/978-3-319-59044-8_33(280-289)Online publication date: 20-May-2017
  • (2017)Overcoming the MOOC Data Deluge with Learning Analytic DashboardsLearning Analytics: Fundaments, Applications, and Trends10.1007/978-3-319-52977-6_6(171-198)Online publication date: 18-Feb-2017

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